• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

  • Get Help
    • Emergency Financial Assistance
    • Free Store – Clothing & Essentials
    • Financial Empowerment
  • About
    • 50 Years of Help Hope Understanding
    • Contact Us | Hours
    • Board of Directors
    • Executive Team
    • Financial Reports
    • Join Our Team
    • For the Media
  • Impact
  • Volunteer
  • Engagement
    • Agency Partners
    • Poverty Awareness & Education
    • Financial Security CLT
  • Blog
  • Ways to Give
    • Make a Financial Donation
    • Donate Clothing & Household Goods
    • Donation Drives
    • Donate Via Amazon Gift Registry
    • Donate a Car or Motor Vehicle
    • Donate Stock
    • Donor-Advised Funds
  • Donate Now

Transforming a Skeptic

I’m skeptical when I hear people talk about life-altering, perspective-shifting experiences. So, when I came home to tell my roommate that I had just experienced one of the most powerful and transformative two hours of my life, I recognized the incredulous face looking back at me.

April 29, 2019

By Kara Miller

I’m skeptical when I hear people talk about life-altering, perspective-shifting experiences. I’m especially skeptical when these experiences are brief. That semester changed my life. Or, That week made such an impact on how I view the world. Those statements just seem hollow to me somehow. So, when I came home to tell my roommate that I had just experienced one of the most powerful and transformative two hours of my life, I recognized the incredulous face looking back at me.

This two-hour experience was a Poverty Simulation organized by Crisis Assistance Ministry. A Poverty Simulation is a facilitated immersive experience designed to create awareness among participants of life at the bottom rung of the economic ladder. Participants are assigned to “families” who do their best to survive week-to-week over a simulated one-month period. The simulation presents participants with real-life scenarios and challenges faced by people living in poverty.

The concept didn’t seem foreign to me. I grew up playing simulation computer games like the Oregon Trail. I figured I was pretty decent at guiding my party of settlers from Missouri all the way across the Oregon Trail in 1848, so navigating a month in current-day America shouldn’t be too much of a challenge.

On the day of the simulation, chairs in the gym at Providence Presbyterian were organized in clusters representing different houses, and tables were stationed in a large square around the room with signs like, “Bank,” “Utilities,” “Pawn Shop,” and “Homeless Shelter.” Volunteers were already in position behind the tables while participants descended on the chairs that determined our characters and sorted us into families.

In my seat, a nametag read: Betty Boling, age 39. I felt a small twinge of stress as I looked around my family’s nametags to see my three children aged 8, 10 and 16 (the 16-year-old pregnant and due in two months), and my unemployed husband. The twinge pushed forcefully into my upper back as I discovered my $9/hour salary wouldn’t even come close to covering our growing family’s bills.

The facilitator explained we would be attempting to make it through one month as a family, that each 15 minutes would represent a week, and that during our three-minute weekends, all businesses would be closed. Feeling the sweat start to form, I clumsily, hastily, frantically shuffled through all the documents I needed to take to different service providers as I thought: “Can I make it to the grocery store before work?” “Where does my husband need to go to get a job?” “Can my pregnant daughter get my other children to school?” “If I can’t pay all our utilities, which ones can we go without?”

Thoughts that, as a single 26-year-old, I have never had to think in my life. Questions that I didn’t have the time or knowledge to answer.

As I sprinted through the simulation, each weekend came sooner than anticipated and brought notice upon notice upon notice of the tasks I had failed to complete. After our second week, I failed to pay our mortgage (I’d left the bank with just enough money in hand only to be met with the closing bell as I came to a sliding stop in front of the Mortgage Company), and we were evicted. When we realized there was no room for us at the homeless shelter, it was my 16-year-old (a real-life 39-year-old mother) who suggested we sleep for the night in our family car. A car that was a huge luxury in our neighborhood.

Over the course of the simulation, we had more luck. My employer released us early one day and I was able to run the errands I needed to get by for that week. My husband was able to find employment after the first week, which almost doubled our family income. The cop who caught my kids running around when they were supposed to be in school decided not to arrest them. But, even with the luck of the draw, I could feel my normally bubbly personality slowly slipping away. I didn’t have time or energy to smile at the service providers; I was doing well to just get what I needed and get out. I didn’t have the time or energy for my kids; my daughter started dating a drug dealer and I had absolutely no idea. I didn’t have the time or energy to do anything other than barely–barely–get by.

When the final bell rang, I could have cried. For the first time since the simulation began, I let myself feel how tired I was. I became aware that I was sweating and hungry and scowling. After just an hour walking in Betty’s shoes, I felt such a relief to just be done. With the ringing of a bell, I was 26 again and 5,000 pounds lighter.

After the exercise, we debriefed as a group. We reflected, discussed insights, and considered next steps. One gentleman noted how pure desperation made it easy to think only about yourself. Another woman whose simulation experience ran parallel to her own life appreciated the accuracy of the hour. We all nodded when the facilitator summed up the greatest takeaway of the afternoon: “It’s the system that is broken; not the striver.”

Thanks to Crisis Assistance Ministry, I experienced one of the most powerful, impactful, and transformative two hours of my life. I don’t look at the world the same way. I don’t see people the same way.

Incredulous? Try it yourself.

Sign up for our next open enrollment Poverty Simulation session, co-hosted by the Charlotte Women’s March and Habitat for Humanity Charlotte on May 9, 2019.


Kara Miller joined the staff of Crisis Assistance Ministry in April. As part of her employee orientation process, she participated for the first time in the agency’s Poverty Simulation, an education experience created by the Missouri Community Action Network which deepens understanding of the realities facing families living in poverty.

Filed Under: Advocacy Tagged With: Civic Education, Missouri Community Action Network, Poverty, Poverty Simulation, Providence Presbyterian Church

Primary Sidebar

Browse by Category

  • Advocacy
  • Agency News
  • Campaign
  • Customer Stories
  • Donor Stories
  • Volunteer Stories

Recent Posts

  • Group of people standing and talking in the Crisis Assistance Ministry lobby during the 2025 alumni eventCrisis Assistance Ministry Welcomes New Board Members 
  • A Tale of Two Customers 
  • The Cycle of Poverty, Eviction, and Mental Illness
  • New Report Reveals Deepening Pressure on Charlotte Mecklenburg Families 
  • The Benefits Cliff: When Progress Costs Too Much

Search

Follow

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube

Footer

Crisis Assistance Ministry

Contact Us

  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID:
    EIN 56-1416719
  • Send us a message
  • Facebook
  • Instagram
  • LinkedIn
  • YouTube

Newsletter

Stay up-to-date by subscribing to our newsletter.

Join Our Mailing List

Search Our Site

Recent Photos

crisisassistmin

Open post by crisisassistmin with ID 18440646022139634
Help us welcome our newest Board members: Sherry Ferguson, Jay Herring, and Allison Hoffman. 💛

Our Board is a volunteer group of community leaders guiding housing stability and financial assistance work across Charlotte‑Mecklenburg. They bring expertise from finance, healthcare, housing, law, and grassroots organizing, all grounded in a shared commitment to neighbors in financial crisis.

New Board member Allison Hoffman put it this way:

“It is such an honor to join the amazing board at Crisis Assistance Ministry. I'm looking forward to learning more about the important work they are doing in our community, and raising awareness about the financial hardships our neighbors are facing.”

We are grateful for Sherry, Jay, and Allison’s time, talents, and heart for this mission.

crisisassistmin

Open post by crisisassistmin with ID 18427954012193413
Spring cleaning meets summer sun. 🌼☀️ This week’s most needed items on our Amazon Wishlist are Fabuloso and sunscreen, helping neighbors keep their homes fresh and their families protected as warmer days approach.

Scan the QR code in the graphic or use the link in our bio to shop our wishlist and have essentials sent directly to Crisis Assistance Ministry. Every item you give makes a real difference for a local family. 💛

crisisassistmin

Open post by crisisassistmin with ID 18066457052373345
Change happens when we show up and speak out.

Earlier this week, Carol Hardison @carolinthehouse stood before @cltgov  City Council to support “The People’s Budget” – a vision for a city budget that centers care, dignity, and justice for all of Charlotte, not just a few.

Every day, we see neighbors pushed to the brink by rising housing costs, low wages, and impossible choices. In the last fiscal year, 52,625 evictions were filed in Mecklenburg County.

Carol uses her voice publicly and consistently so those realities are not ignored, calling for investments in housing stability and the services families rely on. Leadership means being willing to be seen, to listen, and to speak up for those who are too often left out of the conversation. We are grateful to have a leader who does exactly that for our entire community. 💛

crisisassistmin

Open post by crisisassistmin with ID 18103108180997688
According to a national study, renters who believe they’re likely to be evicted in the next two months have more than double the odds of experiencing depression and anxiety compared with renters who feel secure in their housing.

Even the threat of losing a home can keep families up at night. This Mental Health Awareness Month and Affordable Housing Month, we’re working so that more Mecklenburg County neighbors can worry less about eviction and focus more on healing.

crisisassistmin

Open post by crisisassistmin with ID 18097959908119732
This could have been a novel full of obstacles, but it’s a real story of hope, resilience, and strength.

In “A Tale of Two Customers,” Mandy and Shawn walk through the same lobby at Crisis Assistance Ministry carrying very different burdens and find the same open door to help and a way forward. Their journeys reflect what so many of our neighbors face when life unravels: past‑due notices, hard choices, and the fear of losing home and stability.

But there’s light at the end of the tunnel.

During our Challenge Match, every dollar you give is matched dollar for dollar, so your generosity goes twice as far—twice the help, twice the impact, twice the hope—for families like Mandy’s and Shawn’s. Tap the link in our bio to read “A Tale of Two Customers” and make your matched gift today.

crisisassistmin

Open post by crisisassistmin with ID 18102786638003677
This group surprised us in the best way 💛

The Child First team from Children’s Home Society of North Carolina showed up with a gentle approach and fierce tenacity, carefully inspecting donations that will soon support local families — and somehow made it all look fun and effortless at the same time. We’re so grateful for partners whose mission to strengthen children and families aligns so closely with ours, and we can’t wait to welcome them back again soon.

crisisassistmin

Open post by crisisassistmin with ID 18119533483581596
We’ve been looking for you everywhere — our favorite financial supporter! We checked X, we peeked at Bluesky, and look at that … we finally found you here on Instagram. 

Every dollar you give to our Challenge Match is matched dollar for dollar (up to $1 million!) turning one act of generosity into two. Your gift goes twice as far: twice the help, twice the impact, twice the hope for neighbors who are doing everything they can to keep the lights on and a safe place to call home.

Ready to make your generosity do double duty?

🔁 Your donation is matched 1:1
❤️ Twice the impact for families in crisis
📲 Give today and help keep the lights on, the rent paid, and hope alive

Tap the link in our bio to donate now and watch your gift be doubled for our community.

crisisassistmin

Open post by crisisassistmin with ID 18089886851462106
Then: median rent around $145.
Now: about $1,600.

Wages didn’t keep up. Housing costs did.
Neighbors we serve today earn about $25,000 a year and spend most of it just to stay housed.

Since 1975, 2.5 million people have found help here when the math just didn’t work anymore.

The year changed. The zip codes changed.
The need for a safety net in Charlotte didn’t.

crisisassistmin

Open post by crisisassistmin with ID 17919929730353761
Children’s mental health isn’t always shaped by school, friends, and family—sometimes it starts with a notice on the door, a packed suitcase, and another bedroom they’ll only sleep in for a few months.

Help keep children safely housed by supporting Crisis Assistance Ministry’s Challenge Match. Your gift will be matched dollar for dollar (up to $1M) and will support a neighbor who’s choosing between essentials and rent. Link in Bio

© 2026 · Crisis Assistance Ministry · Charlotte, NC · Privacy Policy · Site by Rabell Creative