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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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This Great-Grandfather Is Cooking Again With Your Help

At nearly 82 years old, Frank has many stories to tell. “I’m going to hit 100,” he says. “I’m a fighter from the word go.” But, when he hit a wall financially, he turned to the community for help.

June 27, 2019

At nearly 82 years old, Frank has many stories to tell. “I’m going to hit 100,” he says. “I’m a fighter from the word go.”

He has overcome cancer, battled through a lifelong spinal condition, raised four children, and headed up a successful construction business before illness forced him to retire.

But, despite all that, Frank has hit a wall financially. No matter how much he cuts back, his expenses and his income just don’t match up. Even with an electronic device implanted in his spine to control pain, he has just applied to go back to work —as a greeter at retail stores.

“Nothing is coming to you,” he says. “You have to earn it.” At the same time, he is passionate about helping his neighbor. He talks of cooking for friends, giving rides to appointments, and training for a 5K walk in honor of his late grandson whom he lost to addiction.

In the meantime, he’s $200 short this month and his power bill is scheduled for disconnection. He’s worried about his canine companion Pheobe, about charging the controller for his spinal implant, about losing internet connectivity, and especially about his groceries spoiling. He’s a great cook, he says, and he loves to share his favorite Italian dishes.

Fortunately, help is available in the form of a caring caseworker and an emergency payment issued directly to his utility company. Because of you, Frank will stay on track with his treatment, and, he says with a glimmer in his eye, get those chicken cutlets in his fridge in the pan for supper. He rattles off the recipe from memory and decides to invite a neighbor to join him.

“You can’t give up,” he says. “You have to help each other. None of us would be here without that. It’s so important to know help is there when you need it. Thank you.“

Filed Under: Customer Stories Tagged With: Electricity, Utility Assistance

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  • Group of people standing and talking in the Crisis Assistance Ministry lobby during the 2025 alumni eventCrisis Assistance Ministry Welcomes New Board Members 
  • A Tale of Two Customers 
  • The Cycle of Poverty, Eviction, and Mental Illness
  • New Report Reveals Deepening Pressure on Charlotte Mecklenburg Families 
  • The Benefits Cliff: When Progress Costs Too Much

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Crisis Assistance Ministry

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  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
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    EIN 56-1416719
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crisisassistmin

Open post by crisisassistmin with ID 18440646022139634
Help us welcome our newest Board members: Sherry Ferguson, Jay Herring, and Allison Hoffman. 💛

Our Board is a volunteer group of community leaders guiding housing stability and financial assistance work across Charlotte‑Mecklenburg. They bring expertise from finance, healthcare, housing, law, and grassroots organizing, all grounded in a shared commitment to neighbors in financial crisis.

New Board member Allison Hoffman put it this way:

“It is such an honor to join the amazing board at Crisis Assistance Ministry. I'm looking forward to learning more about the important work they are doing in our community, and raising awareness about the financial hardships our neighbors are facing.”

We are grateful for Sherry, Jay, and Allison’s time, talents, and heart for this mission.

crisisassistmin

Open post by crisisassistmin with ID 18427954012193413
Spring cleaning meets summer sun. 🌼☀️ This week’s most needed items on our Amazon Wishlist are Fabuloso and sunscreen, helping neighbors keep their homes fresh and their families protected as warmer days approach.

Scan the QR code in the graphic or use the link in our bio to shop our wishlist and have essentials sent directly to Crisis Assistance Ministry. Every item you give makes a real difference for a local family. 💛

crisisassistmin

Open post by crisisassistmin with ID 18066457052373345
Change happens when we show up and speak out.

Earlier this week, Carol Hardison @carolinthehouse stood before @cltgov  City Council to support “The People’s Budget” – a vision for a city budget that centers care, dignity, and justice for all of Charlotte, not just a few.

Every day, we see neighbors pushed to the brink by rising housing costs, low wages, and impossible choices. In the last fiscal year, 52,625 evictions were filed in Mecklenburg County.

Carol uses her voice publicly and consistently so those realities are not ignored, calling for investments in housing stability and the services families rely on. Leadership means being willing to be seen, to listen, and to speak up for those who are too often left out of the conversation. We are grateful to have a leader who does exactly that for our entire community. 💛

crisisassistmin

Open post by crisisassistmin with ID 18103108180997688
According to a national study, renters who believe they’re likely to be evicted in the next two months have more than double the odds of experiencing depression and anxiety compared with renters who feel secure in their housing.

Even the threat of losing a home can keep families up at night. This Mental Health Awareness Month and Affordable Housing Month, we’re working so that more Mecklenburg County neighbors can worry less about eviction and focus more on healing.

crisisassistmin

Open post by crisisassistmin with ID 18097959908119732
This could have been a novel full of obstacles, but it’s a real story of hope, resilience, and strength.

In “A Tale of Two Customers,” Mandy and Shawn walk through the same lobby at Crisis Assistance Ministry carrying very different burdens and find the same open door to help and a way forward. Their journeys reflect what so many of our neighbors face when life unravels: past‑due notices, hard choices, and the fear of losing home and stability.

But there’s light at the end of the tunnel.

During our Challenge Match, every dollar you give is matched dollar for dollar, so your generosity goes twice as far—twice the help, twice the impact, twice the hope—for families like Mandy’s and Shawn’s. Tap the link in our bio to read “A Tale of Two Customers” and make your matched gift today.

crisisassistmin

Open post by crisisassistmin with ID 18102786638003677
This group surprised us in the best way 💛

The Child First team from Children’s Home Society of North Carolina showed up with a gentle approach and fierce tenacity, carefully inspecting donations that will soon support local families — and somehow made it all look fun and effortless at the same time. We’re so grateful for partners whose mission to strengthen children and families aligns so closely with ours, and we can’t wait to welcome them back again soon.

crisisassistmin

Open post by crisisassistmin with ID 18119533483581596
We’ve been looking for you everywhere — our favorite financial supporter! We checked X, we peeked at Bluesky, and look at that … we finally found you here on Instagram. 

Every dollar you give to our Challenge Match is matched dollar for dollar (up to $1 million!) turning one act of generosity into two. Your gift goes twice as far: twice the help, twice the impact, twice the hope for neighbors who are doing everything they can to keep the lights on and a safe place to call home.

Ready to make your generosity do double duty?

🔁 Your donation is matched 1:1
❤️ Twice the impact for families in crisis
📲 Give today and help keep the lights on, the rent paid, and hope alive

Tap the link in our bio to donate now and watch your gift be doubled for our community.

crisisassistmin

Open post by crisisassistmin with ID 18089886851462106
Then: median rent around $145.
Now: about $1,600.

Wages didn’t keep up. Housing costs did.
Neighbors we serve today earn about $25,000 a year and spend most of it just to stay housed.

Since 1975, 2.5 million people have found help here when the math just didn’t work anymore.

The year changed. The zip codes changed.
The need for a safety net in Charlotte didn’t.

crisisassistmin

Open post by crisisassistmin with ID 17919929730353761
Children’s mental health isn’t always shaped by school, friends, and family—sometimes it starts with a notice on the door, a packed suitcase, and another bedroom they’ll only sleep in for a few months.

Help keep children safely housed by supporting Crisis Assistance Ministry’s Challenge Match. Your gift will be matched dollar for dollar (up to $1M) and will support a neighbor who’s choosing between essentials and rent. Link in Bio

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