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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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You May Need A Hand Up Some Day

As a native Charlottean, Kara had been aware of Crisis Assistance Ministry for some time but never imagined she would need to seek out the agency's services. But a job loss and other strains on her finances meant that several years ago, she needed a temporary hand up.

September 19, 2019

As a native Charlottean, Kara had been aware of Crisis Assistance Ministry for some time but never imagined she would need to seek out the agency’s services. But a job loss and other strains on her finances meant that several years ago, she needed a temporary hand up.

Recently, she was in a position to give back and help others who are in similar situations. This is her story in her own words:

“The idea of me ever needing to go to Crisis Assistance Ministry never crossed my mind. I mean, I am a college graduate and made a decent salary; but the loss of a job, being the caregiver of my last living grandparent, and the recession took its toll on my health and my savings.

I was out of work for 3 years and 10 months. I never thought I would be out of work that long.  I did have unemployment benefits, but eventually that ran out. During this span of time, I applied for hundreds of jobs, went on several interviews and I was not getting any offers.

I received a Duke Energy bill and I was not able to pay it. I swallowed my pride and called Crisis Assistance Ministry for information concerning their programs. I was told what documentation was needed and the next day I headed there. 

I was so ashamed to be in the line, but I knew it was my only way to pay the bill and keep my electricity on. I sat in the lobby and waited like everyone else and when I was called back, the counselor was very nice, nonjudgmental, respectful and professional. I didn’t feel like I was getting a hand out, but a hand up. My request was approved! Crisis Assistance paid Duke Energy directly and my electric bill was paid in full! I was a huge weight lifted from my shoulders.

Fast forward a few more weeks and I was in the same position. I went to Crisis Assistance Ministry again, but this time I was told they do not assist within a certain amount of time. Tears started to well up in my eyes and the counselor pulled up some information about me on her computer. She saw my past work history was stable until I was laid off and I told her I had a tough time finding a job, any job. Again, my bill was paid. At the same time, I thanked God for this blessing, and I vowed when I was financially able, I would give back to Crisis Assistance Ministry as often and as much as I could.

I am so proud to say I got a great job, rebuilt my credit, and I am paying it forward to Crisis Assistance Ministry. Crisis Assistance Ministry is a “gem” charitable organization in the Queen City. Why? Because donations are used for people in our community who need it most. People who have run into financial hardships and need a helping hand. Whether that is financial assistance, household needs, or clothing.

Thank you to the entire staff of Crisis Assistance Ministry for your faith, blessings, and kindness you showed me and all of the people you have and will aid in the future.”

Filed Under: Customer Stories, Donor Stories Tagged With: Customer, Donor Stories, Financial Assistance

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Crisis Assistance Ministry

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  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID:
    EIN 56-1416719
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Recent Photos

crisisassistmin

Open post by crisisassistmin with ID 18092586461597816
From a cramped two‑room apartment to her first home at fifty‑one, Jennifer’s path has been anything but easy. Short‑term rent and utility help kept her family housed long enough to rebuild, save, and keep going.

Her journey shows what’s possible when a community steps in at the right time.
👉 Read the full story at https://ow.ly/jTwy50YSA6w (link in bio).

crisisassistmin

Open post by crisisassistmin with ID 18428012689135956
In this chapter of our history, Crisis Assistance Ministry became an independent 501(c)(3), evolving from “not just a faith based organization, but a community based organization,” as Caroline Myers described it. Being named the lead agency for financial assistance across Mecklenburg County solidified our role as a trusted place where neighbors turn when a financial shock threatens their stability.

crisisassistmin

Open post by crisisassistmin with ID 18105629506808957
What does care look like in real life?

For our neighbors, it looks like a bag filled with tissues, lip balm, a handwritten note, hand sanitizer wipes, toothbrushes and toothpaste, body wipes, and lotion. The Red Ventures IT team packed almost 200 of these care kits so families in crisis can feel just a little more human on some really hard days. 

Huge thanks to @RedVentures for putting compassion into action. Want to rally your own crew for a care kit build? Our Volunteer team would love to help you get started. Link in bio or https://ow.ly/V11950Z2H6E

crisisassistmin

Open post by crisisassistmin with ID 18364380457233417
Choose your person.

In this “fight” video, four of our teammates from four different departments show off their best moves. But there is no real winner, because we are all on the same side: fighting to keep families stably housed, utilities connected, and hope alive.

Step into the arena with us. Take the Challenge and double your impact for neighbors working hard to get back on their feet.

Learn more and give: link in bio 🔗

crisisassistmin

Open post by crisisassistmin with ID 17993048591794191
Happy Pride Month! 🏳️‍🌈🏳️‍⚧️

crisisassistmin

Open post by crisisassistmin with ID 18456485662112745
In November 1982, Mecklenburg County commissioners recommended that Crisis Assistance Ministry administer the county’s General Assistance funds. Becoming the lead agency for emergency financial assistance cemented our role as the place where neighbors turn when a financial crisis threatens their stability.

crisisassistmin

Open post by crisisassistmin with ID 18118754632688004
Tap the link in bio to open our very first Volunteer Yearbook. Baby Yoda starts the story, but it’s your service that lifts up neighbors and strengthens our community.

crisisassistmin

Open post by crisisassistmin with ID 18117598576816467
Summer fun is loading … and so is the laundry. 😅

This week’s most needed Amazon Wishlist items are summer beach towels and laundry detergent – because sandy, sunscreen‑covered, popsicle‑dripped clothes do not wash themselves. Families should be worrying about memories, not messes.

Shop our Amazon Wishlist and send towels and detergent straight to Crisis Assistance Ministry so neighbors can enjoy the sun and still show up in clean, fresh clothes.

Link in bio to give.

crisisassistmin

Open post by crisisassistmin with ID 18110341013486214
Eddie had a full-time job, a wife, and four kids, and was still one step away from eviction.

After joining our Financial Empowerment program, he spent months being honest about his spending habits and learning to be intentional with every paycheck. Now he has a savings plan and a lot more peace of mind.

During the 2026 Challenge, every gift is matched up to 1 million dollars, so your support can put Financial Empowerment and other critical programs within reach for twice as many families.

Double your impact for parents like Eddie who are ready to change their financial story: Link in bio

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