• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

  • Get Help
    • Emergency Financial Assistance
    • Free Store – Clothing & Essentials
    • Financial Empowerment
  • About
    • 50 Years of Help Hope Understanding
    • Contact Us | Hours
    • Board of Directors
    • Executive Team
    • Financial Reports
    • Join Our Team
    • For the Media
  • Impact
  • Volunteer
  • Engagement
    • Agency Partners
    • Poverty Awareness & Education
    • Financial Security CLT
  • Blog
  • Ways to Give
    • Make a Financial Donation
    • Donate Clothing & Household Goods
    • Donation Drives
    • Donate Via Amazon Gift Registry
    • Donate a Car or Motor Vehicle
    • Donate Stock
    • Donor-Advised Funds
  • Donate Now

You Restored Robert’s Faith

Robert is a boisterous soul who loves people and tries to leave everyone he meets better than he found them. He's always been a helper. Until he was the one who needed help.

September 20, 2019

Robert is a boisterous soul who loves people.

“My grandma always said you better help each other out, because one day you could be the one who needs helping,” he says.

He loves to make people smile and tries to genuinely compliment at least three people each day. Still, he’s usually been the helper and rarely the recipient. Until now.

He describes a daunting set of obstacles that led him to this moment. After 23 years on the job, he suffered a series of injuries that required costly surgeries and long recovery times. He couldn’t work. Then he was furloughed.

“Even that wasn’t anything I couldn’t handle, at least for a while,” he says. He and his partner made ends meet on one salary while Robert finished healing and began looking for other work.

Then his partner also required extended medical intervention. Soon, Robert was driving for rideshare companies, running through their savings, and trying everything to keep up with regular bills, medical needs, and all the little demands of life.

He managed to scrape together most of his past due rent, but his landlord refused to accept partial payment and threatened eviction proceedings.

He just didn’t know what to do next. He always thought of assistance agencies as for “other people.” He didn’t even know where to go or who to ask for help, even after he realized he couldn’t do it all himself.

In his words, “I was frustrated and angry that I honestly didn’t think I could go on anymore. I lost faith in everyone and everything. I was done.”

A friend suggested he try one more thing: a visit to Crisis Assistance Ministry. That’s when he began to see light at the end of the tunnel. Of that morning, Robert says, “It is no exaggeration when I say you literally saved my life.”

Thanks to the support of the community, Robert met one-on-one with a caseworker who listened patiently as he finally let out all the feelings, the frustration, and the desperation he had been holding in. “She really listened to me and helped me see there was a way out,” he says.

A payment issued directly to his landlord, along with the money Robert had pieced together on his own, stopped the threat of eviction. They mapped out exactly how much he would need to drive over the next month to stay current and how to move forward. And Robert realized he could finally breathe again.

“I just cried. I didn’t even have the proper words to say thank you,” he says. Just that little bit of help, allowed Robert, his partner, and their beloved cat to stay in their apartment together while they get back on track financially.

With his own smile back in place, Robert can also get back to helping those around him find their own joy.

“Thank you for giving me back my faith in humanity. You truly restored everything I had lost faith in.”

Filed Under: Customer Stories Tagged With: Customer, Financial, Financial Assistance, Housing, Rent Assistance

Primary Sidebar

Browse by Category

  • Advocacy
  • Agency News
  • Campaign
  • Customer Stories
  • Donor Stories
  • Volunteer Stories

Recent Posts

  • The Eviction Series: What Families Face, What Communities Can Do
  • Dr. Steven Rogelberg’s Quiet Impact at Crisis Assistance Ministry
  • 50 Years of Service: Crisis Assistance Ministry Digital Yearbook
  • Why Housing Stability Matters 
  • The Power of Financial Empowerment

Search

Follow

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube

Footer

Crisis Assistance Ministry

Contact Us

  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID:
    EIN 56-1416719
  • Send us a message
  • Facebook
  • Instagram
  • LinkedIn
  • YouTube

Newsletter

Stay up-to-date by subscribing to our newsletter.

Join Our Mailing List

Search Our Site

Recent Photos

crisisassistmin

Open post by crisisassistmin with ID 17935359903313892
An eviction filing does not just impact today. It can shape a family’s housing options for years.

In North Carolina, eviction filings can remain part of the public record indefinitely, even if the case is dismissed. That is a reality many people do not know until it is too late.

With 52,625 filings in Mecklenburg County in 2025, housing instability is affecting more families than ever, and the process moves quickly, often leaving little time to respond.

Our new blog series, "The Eviction Series: What Families Face, What Communities Can Do," begins by explaining how eviction works and why early action matters.

Understanding the process can make a difference. Read the first installment at the link in our bio.

crisisassistmin

Open post by crisisassistmin with ID 18198579037365907
From caterpillar to butterfly 🦋

In her beautiful reflection on metamorphosis, our Materials Coordinator, Stacey, shares how the journey of a butterfly mirrors the story of Crisis Assistance Ministry. We started small, and over time, we’ve transformed into a larger, stronger agency that helps neighbors across Mecklenburg County live with dignity and stability.

Her butterfly display is a reminder that we are still growing and changing, grounded in fifty years of hard work, compassion, and community trust, and moving into our next chapter with strength and hope.

crisisassistmin

Open post by crisisassistmin with ID 18108255283969317
We’re stepping into a new fiscal year grounded in our commitment to housing stability in Mecklenburg County.

To celebrate the growth, resilience, and impact we continue to build together, our team enjoyed a well-deserved sweet treat. Here’s to another year of standing alongside our community.

crisisassistmin

Open post by crisisassistmin with ID 18124776787732718
Most single parents in Mecklenburg County are struggling to afford the basics, even while working.

The ALICE report looks at families who are Asset Limited, Income Constrained, and Employed. That’s just a long way of saying “working people who still can’t keep up with the cost of living.”

Here’s the reality:

🤱65% of single moms with children

👨‍🍼58% of single dads with children
fall below the ALICE threshold, meaning they don’t earn enough to reliably cover essentials like rent, child care, food, and transportation.

Want to do something about it? Support local nonprofits like Crisis Assistance Ministry that help families stay housed and keep the lights on.

crisisassistmin

Open post by crisisassistmin with ID 18095533958601866
Happy Independence Day! Tomorrow, we celebrate freedom in all its forms, including the freedom to pursue housing and financial stability! We cheer on all those working hard to build a secure future for themselves and their families. #FinancialFreedom #IndependenceDay

Crisis Assistance Ministry will be closed on Friday, July 3 - Saturday, July 4. We will resume normal business hours on Monday, July 6, 2026.

crisisassistmin

Open post by crisisassistmin with ID 18106159948823466
Last year, Mecklenburg County saw 52,000 eviction filings, compared to 28,000 in Wake County—about 85 percent MORE filings here at home.

Crisis Assistance Ministry steps in with emergency rent and utility assistance plus clothing and household essentials, so neighbors can stay housed with dignity. Want to be part of the solution? Give, volunteer, or share this post to help more families experience housing stability.

crisisassistmin

Open post by crisisassistmin with ID 17903114964457296
Feeling like the problems are too big to fix?

“If you do a little something and then someone else does a little something … these accumulate. Maybe 15, 20 years from now we look back and go, it helped. It helped.”

Tap to watch the clip, then hit the link in bio to read Dr. Steven Rogelberg’s full story at Crisis Assistance Ministry. 💛

crisisassistmin

Open post by crisisassistmin with ID 18126646012571986
From Kansas City to Charlotte, generosity knows no distance.

As part of @midanmarketing Founder’s Day celebration, an incredible team came together to assemble 150 hygiene kits for communities near and far—including right here at Crisis Assistance Ministry. We’re honored to have been hand-selected by one of their team members to receive a portion of these kits.

This is a reminder: you don’t have to be local to make a local impact. Thank you for supporting our mission and helping our neighbors in need.

crisisassistmin

Open post by crisisassistmin with ID 17939151291255922
Cavity monsters do not take summer vacation.

School is out, camp is in, and kids are loading up on candy, popsicles, and sweet summer snacks. This week, our most needed Amazon Wishlist items are Crest Kid's Toothpaste and Colgate Kids Toothbrushes so children in families facing financial crisis can keep their smiles healthy all summer long.

You can shop our Amazon Wishlist and have these items shipped directly to Crisis Assistance Ministry.

Link in bio to give and help protect little smiles this summer.

© 2026 · Crisis Assistance Ministry · Charlotte, NC · Privacy Policy · Site by Rabell Creative