• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

  • Get Help
    • Emergency Financial Assistance
    • Free Store – Clothing & Essentials
    • Financial Empowerment
  • About
    • 50 Years of Help Hope Understanding
    • Contact Us | Hours
    • Board of Directors
    • Executive Team
    • Financial Reports
    • Join Our Team
    • For the Media
  • Impact
  • Volunteer
  • Engagement
    • Agency Partners
    • Poverty Awareness & Education
    • Financial Security CLT
  • Blog
  • Ways to Give
    • Make a Financial Donation
    • Donate Clothing & Household Goods
    • Donation Drives
    • Donate Via Amazon Gift Registry
    • Donate a Car or Motor Vehicle
    • Donate Stock
    • Donor-Advised Funds
  • Donate Now

In Her Own Words: Julia’s Story

Last year, Julia shared her story of Thanksgiving after a visit to Crisis Assistance Ministry. Yet, hidden in that one brief moment were so many more moments of loss, resilience, and hope. This fall, Julia shared her journey with Crisis Assistance Ministry volunteers gathered for their annual recognition dinner. Here, in her own words, is her story.

November 5, 2019

Last year, Julia shared her story of Thanksgiving after a visit to Crisis Assistance Ministry for help to keep her lights on. Yet, hidden in that one brief moment were so many more moments of loss, resilience, and hope.

This fall, Julia, stood and shared her journey with Crisis Assistance Ministry volunteers gathered for their annual recognition dinner.

Here, in her own words, is more of her story:

Good Evening everyone,

My name is Julia and I am here to share my story, my journey, and my truths.

In October 2015, my family decided to relocate out of Charlotte to Pennsylvania because of the barriers that we continuously faced that prevented us from having adequate housing. Due to my disability and a previous 10-year-old record, I was not able to secure a livable income either.

However, on March 13, 2016, not even 6 months later, my family suffered a tragic loss. My son, 19 years old with aspirations of joining the military died by suicide. My husband was critically injured while trying to remove the firearm. My husband was given less than a 15% chance of survival.
After several weeks in the ICU and intense care, he and I returned to Charlotte on April 9, 2016.

Once we returned, we were faced with even more despair. We were homeless and could not find any resources that would accommodate both of us. We slept in our car, against medical advice, but what could we do? After several months of being turned away from shelters and programs, my husband found work, once again against medical advice. We were able to save enough money to secure an apartment but barely had enough for the lights.

Then HOPE happened. I walked through the doors of Crisis Assistance Ministry defeated, broken, and stricken with grief. When asked at the window, what I needed, I just cried. I didn’t know where to begin.

Then a very special woman named Jackie Cunningham spoke with me. She “listened”. She then put me in touch with another special person, Tiffany Bost.

Tiffany listened too. She heard what I couldn’t even say!

Tiffany encouraged me and got me involved in the Economics Mobility program. I left that day with my lights paid and more importantly, I left with HOPE!

I received a phone call later saying that an anonymous donor had sponsored Thanksgiving dinner for my family. Again, there was that thing called HOPE. You see, since our tragedy, we hadn’t celebrated anything, but because of Crisis Assistance Ministry, we shared a Thanksgiving dinner filled with HOPE!

Crisis Assistance Ministry didn’t stop there! I was invited to be a part of the very first Customer Advocacy Training class led by yet another very special woman, Bonnie Tiernan. It was there that I found my VOICE! I found my purpose. I knew that there were many other families who had been through tragedies, felt stuck in poverty, and had lost hope. I knew this because we were that family.

Crisis Assistance Ministry is more than just a building. It’s a team of real people who treated me with humanity, dignity, respect, and NOT like a statistic. I found my true self through all the darkness because of this organization. I have made a commitment to be a VOICE for others who haven’t made it there yet.

So, I just want to say thank you to all those wonderful people who took their time, their hearts, and their listening ears. I want to say THANK YOU to Crisis Assistance Ministry! I also want to say thank you to my children and my amazing husband. ALL of you have given me HOPE!

I just want to be able to give to others what was so freely given to me.
Thank You!

For Julia, life will never be the way it was before. But, the help made possible through Crisis Assistance Ministry has enabled her to rebuild her family’s future, maintain housing, secure employment, and become an advocate for others who are going through difficult times.

Filed Under: Advocacy, Customer Stories Tagged With: Advocacy, Civic Engagement, Customer Advocate, Economic Mobility, Financial Assistance, Julia

Primary Sidebar

Browse by Category

  • Advocacy
  • Agency News
  • Campaign
  • Customer Stories
  • Donor Stories
  • Volunteer Stories

Recent Posts

  • Every Step Tells a Story
  • Meet Our 2026 Employee of the Year Dalong Sivongxay
  • How Board Service Strengthens Charlotte’s Nonprofit Leaders
  • Emerging Leaders Doing Extraordinary Things
  • America at 250: The Unfinished Experiment 

Search

Follow

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube

Footer

Crisis Assistance Ministry

Contact Us

  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID:
    EIN 56-1416719
  • Send us a message
  • Facebook
  • Instagram
  • LinkedIn
  • YouTube

Newsletter

Stay up-to-date by subscribing to our newsletter.

Join Our Mailing List

Search Our Site

Recent Photos

crisisassistmin

Open post by crisisassistmin with ID 18130065199709237
Working hard doesn't always guarantee financial stability in today's economic climate. Hear Kimberly’s firsthand experience and learn what to know about evictions in North Carolina. Tap the link in our bio to listen to the full clip and read the blog.

crisisassistmin

Open post by crisisassistmin with ID 17995946751008506
NOBODY’S TALKING ABOUT THIS!
 
The government spent decades denying UFO sightings and now they’re calling them “Unidentified Anomalous Phenomena” (UAPs).
 
Well, we finally have the declassified footage.
 
It turns out extraterrestrials didn’t come to take over Earth… they just came to Charlotte for coffee and ended up getting a crash course in housing stability at Crisis Assistance Ministry. ☕👽
 
Our sci-fi filmmaking skills may have earned zero stars, but helping Mecklenburg County families build financial stability is 5-star work.
 
This is the 3rd and final installment in our terrible movie series! Skip the premiere and support local families from home.
 
Donate to Non Event 2026 through the link in our bio!

crisisassistmin

Open post by crisisassistmin with ID 18127127518786917
☀️ Summer is almost over, but we're taking one last long weekend! Crisis Assistance Ministry will be closed on Monday, September 7, for Labor Day. 🌞

We'll be back to regular hours on Tuesday. Need help during the weekend?
Visit our website for resources and contact information. Link in Bio.

crisisassistmin

Open post by crisisassistmin with ID 18349579264218798
@nucorcorporation is North America’s largest steel producer and the continent’s largest scrap-metal recycler.

Volunteers from the Legal Department packed hearty lunch bags and helped serve 200 dignified meals to our neighbors: sandwiches, fruit, chips or crackers, and water.

They loved the experience and are already thinking about returning for holiday volunteer opportunities. Thank you, Nucor!

crisisassistmin

Open post by crisisassistmin with ID 18445929955125611
Crisis Assistance Ministry is proud to be the 2026 beneficiary of the @canopyhousingfoundation's Strides for Shelter 5K. Proceeds from this year’s event will fund a refresh of our Free Store, creating an upgraded space that will help individuals and local families lower their everyday expenses, stay in their homes, and rebuild their lives.

Join us on Sat., Oct. 17, at McAlpine Creek Park. Register to run or walk, donate or support a participating team.  Learn more at the link in Bio.
#2026StridesForShelter5K

crisisassistmin

Open post by crisisassistmin with ID 18025631987880649
The copy machine never stood a chance. 🦖 Donate at the link in our bio. Come back next week for another movie premiere.

In our latest intentionally bad movie trailer, a dinosaur arrives ready to help but first it must survive the Customer Service area, the copy machine, and an awkward break-room lunch.

The reviews may be brutal, but the mission behind this film is serious. 

Crisis Assistance Ministry’s Non Event campaign invites supporters to skip a traditional event and make a direct investment in Mecklenburg County families facing financial crisis. A gift can help families build financial stability, keep essential utilities on, and remain safely housed.

crisisassistmin

Open post by crisisassistmin with ID 18153498250505827
Thank you to the CFGI team for bringing their time, talent, and energy to Crisis Assistance Ministry. Their volunteer shift was a meaningful investment in Mecklenburg County neighbors facing financial crisis, and the return is a stronger, more supported community.

We are grateful to Board Member Jay Herring for helping make the connection and to Chief Advancement Officer Shelly Biby for welcoming the team. Safe to say: the day’s balance sheet was full of service, connection, and new friends. (Accounting pun 😉)

We hope to see you back soon, CFGI! 🙌

crisisassistmin

Open post by crisisassistmin with ID 18058800440788764
What’s actually piling up on our desks lately 👀
*
*
*
*
Support, Stability, and Hope!

crisisassistmin

Open post by crisisassistmin with ID 18117674228304582
Picture this: It’s an early fall morning, the air is crisp, and you’ve just enjoyed a warm vanilla latte before meeting your family and friends at the park. 🍂☕

Now, you’re ready to run, walk, and make every step count for local families.

Join us on October 17, 2026, at McAlpine Creek Park for the Strides for Shelter 5K and Fun Run (@canopyhousingfoundation), benefiting Crisis Assistance Ministry. Your participation helps support neighbors in Mecklenburg County as they work toward stability.

Lace up, bring your people, and help turn a beautiful fall morning into meaningful support for our community.

Register today through the link in bio.

© 2026 · Crisis Assistance Ministry · Charlotte, NC · Privacy Policy · Site by Rabell Creative