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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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Sandra and Reuben Are Reaching for Stability

When Sandra and Reuben first met their Economic Mobility caseworker, they were at their wit's end. They were about to lose their electricity and water. They didn't know how they would afford his medical supplies. Their finances were, Sandra admits, “overwhelming.” But your generous support is helping them reach for stability again.

April 2, 2020

When Sandra and Reuben first met their Financial Empowerment Specialist, they were at their wit’s end. They were about to lose their electricity and water. They didn’t know how they would afford his medical supplies. Their finances were, Sandra admits, “overwhelming.”

A lifetime on her own

Having lived her first 60+ years as a single woman working in the insurance industry, money wasn’t something she really thought about.

“It was just something that came in and went out,” says Sandra. She wasn’t rich, but she didn’t really have to struggle either. She bought a house, had nice clothes, and lived within her means — for the most part. “I thought budgets were something for other people,” she adds.

When retirement came, she didn’t think too much about the impact of a fixed income, the loss of employer-provided healthcare, and all the things that can accompany aging. Instead, she threw herself into her church and started volunteering at the Men’s Shelter.

Enter Reuben

Then, she met Reuben. His life had been very different from her own —often a hand-to-mouth existence that left no room for financial education or planning ahead. Still, having spent her whole life alone, their unlikely romance seemed “heaven-sent.” In 2013, they married and began a life together.

Things were good at first. But, with no experience budgeting and few tools to talk about money together, they weren’t equipped to manage an onslaught of injuries, diagnoses, and related costs. Debt piled up. Bills fell behind. Things just kept getting worse. By the time Partner Agency C4 connected them to Crisis Assistance Ministry, her house was in jeopardy too.

Thanks to your support, a trained caseworker was able to stop the disconnections and keep their power and water flowing. Next, Sandra, Reuben, and their specialist Randee began to dig into the reality of their finances over the course of several meetings while the staff at C4 continued to address their needs for medical and mental health services.

“Just putting it all down on paper was eye-opening,” says Sandra. “It really helps to have someone to talk everything through with. Randee listens, makes suggestions, and helps us come up with a plan. Then we can work on it together at home.“

Now, Reuben and Sandra are talking about money, planning their budget, even couponing, as a team. Reuben is making Native American jewelry that honors his heritage while he awaits approval for disability benefits. Over a few months time, they have gone from an urgent crisis to staying current on their bills. They are making hard choices, living within their means, and rebuilding their credit.

“It was hard for me to ask for help because I was used to being the helper,” says Sandra. “But I don’t think we could do this without the things we’ve learned here.“

Moving forward together

There are still struggles. Without health insurance, the cost of Reuben’s diabetic supplies and other medical needs are daunting. Sandra has fallen a few times and required treatment. But, they are moving forward together thanks, in part, to the strategies and knowledge they gained through their time in the Financial Empowerment program.

Your support made their hard work possible. Because of you, Reuben and Sandra remain safely housed and are now reaching for economic stability — even in this time of uncertainty.

Help Empower Others Like Reuben & Sandrea

Filed Under: Campaign, Customer Stories Tagged With: #Challenge2020, #DoubleYourImpact, #MakeYourMatch, Customer, Economic Mobility, Financial Assistance, Financial Empowerment, Health

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Crisis Assistance Ministry

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  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID:
    EIN 56-1416719
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Working hard doesn't always guarantee financial stability in today's economic climate. Hear Kimberly’s firsthand experience and learn what to know about evictions in North Carolina. Tap the link in our bio to listen to the full clip and read the blog.

crisisassistmin

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NOBODY’S TALKING ABOUT THIS!
 
The government spent decades denying UFO sightings and now they’re calling them “Unidentified Anomalous Phenomena” (UAPs).
 
Well, we finally have the declassified footage.
 
It turns out extraterrestrials didn’t come to take over Earth… they just came to Charlotte for coffee and ended up getting a crash course in housing stability at Crisis Assistance Ministry. ☕👽
 
Our sci-fi filmmaking skills may have earned zero stars, but helping Mecklenburg County families build financial stability is 5-star work.
 
This is the 3rd and final installment in our terrible movie series! Skip the premiere and support local families from home.
 
Donate to Non Event 2026 through the link in our bio!

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☀️ Summer is almost over, but we're taking one last long weekend! Crisis Assistance Ministry will be closed on Monday, September 7, for Labor Day. 🌞

We'll be back to regular hours on Tuesday. Need help during the weekend?
Visit our website for resources and contact information. Link in Bio.

crisisassistmin

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@nucorcorporation is North America’s largest steel producer and the continent’s largest scrap-metal recycler.

Volunteers from the Legal Department packed hearty lunch bags and helped serve 200 dignified meals to our neighbors: sandwiches, fruit, chips or crackers, and water.

They loved the experience and are already thinking about returning for holiday volunteer opportunities. Thank you, Nucor!

crisisassistmin

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Crisis Assistance Ministry is proud to be the 2026 beneficiary of the @canopyhousingfoundation's Strides for Shelter 5K. Proceeds from this year’s event will fund a refresh of our Free Store, creating an upgraded space that will help individuals and local families lower their everyday expenses, stay in their homes, and rebuild their lives.

Join us on Sat., Oct. 17, at McAlpine Creek Park. Register to run or walk, donate or support a participating team.  Learn more at the link in Bio.
#2026StridesForShelter5K

crisisassistmin

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The copy machine never stood a chance. 🦖 Donate at the link in our bio. Come back next week for another movie premiere.

In our latest intentionally bad movie trailer, a dinosaur arrives ready to help but first it must survive the Customer Service area, the copy machine, and an awkward break-room lunch.

The reviews may be brutal, but the mission behind this film is serious. 

Crisis Assistance Ministry’s Non Event campaign invites supporters to skip a traditional event and make a direct investment in Mecklenburg County families facing financial crisis. A gift can help families build financial stability, keep essential utilities on, and remain safely housed.

crisisassistmin

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Thank you to the CFGI team for bringing their time, talent, and energy to Crisis Assistance Ministry. Their volunteer shift was a meaningful investment in Mecklenburg County neighbors facing financial crisis, and the return is a stronger, more supported community.

We are grateful to Board Member Jay Herring for helping make the connection and to Chief Advancement Officer Shelly Biby for welcoming the team. Safe to say: the day’s balance sheet was full of service, connection, and new friends. (Accounting pun 😉)

We hope to see you back soon, CFGI! 🙌

crisisassistmin

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What’s actually piling up on our desks lately 👀
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Support, Stability, and Hope!

crisisassistmin

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Picture this: It’s an early fall morning, the air is crisp, and you’ve just enjoyed a warm vanilla latte before meeting your family and friends at the park. 🍂☕

Now, you’re ready to run, walk, and make every step count for local families.

Join us on October 17, 2026, at McAlpine Creek Park for the Strides for Shelter 5K and Fun Run (@canopyhousingfoundation), benefiting Crisis Assistance Ministry. Your participation helps support neighbors in Mecklenburg County as they work toward stability.

Lace up, bring your people, and help turn a beautiful fall morning into meaningful support for our community.

Register today through the link in bio.

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