• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

  • Get Help
    • Emergency Financial Assistance
    • Free Store – Clothing & Essentials
    • Appliances
    • Financial Empowerment
  • About
    • 50 Years of Help Hope Understanding
    • Contact Us | Hours
    • Board of Directors
    • Executive Team
    • Financial Reports
    • Join Our Team
    • For the Media
  • Impact
  • Volunteer
  • Engagement
    • Agency Partners
    • Poverty Awareness & Education
    • Financial Security CLT
  • Blog
  • Ways to Give
    • Make a Financial Donation
    • Donate Clothing & Household Goods
    • Donation Drives
    • Donate Via Amazon Gift Registry
    • Donate a Car or Motor Vehicle
    • Donate Stock
    • Donor-Advised Funds
  • Donate Now

Sandra and Reuben Are Reaching for Stability

When Sandra and Reuben first met their Economic Mobility caseworker, they were at their wit's end. They were about to lose their electricity and water. They didn't know how they would afford his medical supplies. Their finances were, Sandra admits, “overwhelming.” But your generous support is helping them reach for stability again.

April 2, 2020

When Sandra and Reuben first met their Financial Empowerment Specialist, they were at their wit’s end. They were about to lose their electricity and water. They didn’t know how they would afford his medical supplies. Their finances were, Sandra admits, “overwhelming.”

A lifetime on her own

Having lived her first 60+ years as a single woman working in the insurance industry, money wasn’t something she really thought about.

“It was just something that came in and went out,” says Sandra. She wasn’t rich, but she didn’t really have to struggle either. She bought a house, had nice clothes, and lived within her means — for the most part. “I thought budgets were something for other people,” she adds.

When retirement came, she didn’t think too much about the impact of a fixed income, the loss of employer-provided healthcare, and all the things that can accompany aging. Instead, she threw herself into her church and started volunteering at the Men’s Shelter.

Enter Reuben

Then, she met Reuben. His life had been very different from her own —often a hand-to-mouth existence that left no room for financial education or planning ahead. Still, having spent her whole life alone, their unlikely romance seemed “heaven-sent.” In 2013, they married and began a life together.

Things were good at first. But, with no experience budgeting and few tools to talk about money together, they weren’t equipped to manage an onslaught of injuries, diagnoses, and related costs. Debt piled up. Bills fell behind. Things just kept getting worse. By the time Partner Agency C4 connected them to Crisis Assistance Ministry, her house was in jeopardy too.

Thanks to your support, a trained caseworker was able to stop the disconnections and keep their power and water flowing. Next, Sandra, Reuben, and their specialist Randee began to dig into the reality of their finances over the course of several meetings while the staff at C4 continued to address their needs for medical and mental health services.

“Just putting it all down on paper was eye-opening,” says Sandra. “It really helps to have someone to talk everything through with. Randee listens, makes suggestions, and helps us come up with a plan. Then we can work on it together at home.“

Now, Reuben and Sandra are talking about money, planning their budget, even couponing, as a team. Reuben is making Native American jewelry that honors his heritage while he awaits approval for disability benefits. Over a few months time, they have gone from an urgent crisis to staying current on their bills. They are making hard choices, living within their means, and rebuilding their credit.

“It was hard for me to ask for help because I was used to being the helper,” says Sandra. “But I don’t think we could do this without the things we’ve learned here.“

Moving forward together

There are still struggles. Without health insurance, the cost of Reuben’s diabetic supplies and other medical needs are daunting. Sandra has fallen a few times and required treatment. But, they are moving forward together thanks, in part, to the strategies and knowledge they gained through their time in the Financial Empowerment program.

Your support made their hard work possible. Because of you, Reuben and Sandra remain safely housed and are now reaching for economic stability — even in this time of uncertainty.

Help Empower Others Like Reuben & Sandrea

Filed Under: Campaign, Customer Stories Tagged With: #Challenge2020, #DoubleYourImpact, #MakeYourMatch, Customer, Economic Mobility, Financial Assistance, Financial Empowerment, Health

Primary Sidebar

Browse by Category

  • Advocacy
  • Agency News
  • Campaign
  • Customer Stories
  • Donor Stories
  • Volunteer Stories

Recent Posts

  • Julia: Giving Back in Gratitude
  • Charlotte Means Business: Local Companies Give Time and Dollars to Preserve Dignity
  • Stronger Together: How Our Partner Agency Network Amplifies Impact
  • Hispanic Heritage Month: Honoring Community and Resilience
  • Compassion and Commitment Build Community

Search

Follow

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube

Footer

Crisis Assistance Ministry

Contact Us

  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID:
    EIN 56-1416719
  • Send us a message
  • Facebook
  • Instagram
  • LinkedIn
  • YouTube

Newsletter

Stay up-to-date by subscribing to our newsletter.

Join Our Mailing List

Search Our Site

Recent Photos

crisisassistmin

Open
Need a new way to help? We've got an easy-to-use Amazon Gift Registry where you can purchase our most-needed items for neighbors who shop here, free of charge, for essentials.

The list has a new, improved look and can be easily accessed from anywhere! You can even sort or filter the list by category or see the Most Needed Items first, ensuring your contribution makes the biggest, immediate impact for local families.

➡️ Find the registry and contribute today! https://ow.ly/Mpuo50XrJhb or Link in Bio "Amazon Winter Wish List"

crisisassistmin

Open
Every day, our staff brings empathy and respect (two of our core values!) to neighbors facing crisis. From all of us at Crisis Assistance Ministry, thank you for making our work possible. Your support gives us the strength to provide comfort to 125 households per day. https://ow.ly/NNPX50XpqBr

crisisassistmin

Open
THEN: Landlords didn't have to provide a heat source in Mecklenburg County.
NOW: On a day like today (the second coldest of the fall), heat is recognized as a basic need.

The change happened because tenacious leaders like former CEO Caroline Love Myers  worked to change policies and require landlords to provide a heat source in rental units.
This clip shows the foundation of Crisis Assistance Ministry: leaders who advocate for fundamental change that ensures basic needs are met.

crisisassistmin

Open
The affordability crisis is forcing families to the breaking point. 64% of our customers' income goes toward housing. By comparison, housing is typically considered affordable when it consumes no more than 30% of a household's income. When two-thirds of the budget is spent before utilities and food, families are constantly on the verge of financial collapse. Your support provides the crucial emergency funds that keep these highly rent-burdened families from losing their homes. Be the Magic.

crisisassistmin

Open
Back in 2011, young artists Nathaly, Erwin, and Hector created snowflakes that captured the beauty of family and resilience.❄️ For five decades, Crisis Assistance Ministry has been here to help families weather financial storms and find stability. 💛

We're sharing #50StoriesofCrisisAssistanceMinistry in recognition of #50yearsofhopeCLT.

crisisassistmin

Open
For this week's Flashback Friday, we want to send a shoutout to @stgabejaguars Student Council for being the main character this Halloween! 👑
 
They dropped a donation of 200 Halloween costumes for Mecklenburg County families, helping other children have a memorable night. That's a huge flex for the community!
 
These students don't just talk the talk; they're vibing on another level of service. And honestly, this is the most monumental treat we could ask for!
 
We see you, St. Gabriel's! You understood the assignment.

crisisassistmin

Open
Which would you choose, food or shelter? 
 
Back in 1975, food insecurity strained household budgets. Today, families in Mecklenburg County face similar—and often compounded—challenges. The current government shutdown deepens the crisis, making the link between food and housing instability even clearer. When budgets are stretched to secure shelter, food is the first sacrifice.
 
Like our first executive director, Caroline Love Myers, did in the beginning, we are working hard to ensure our customers have access to food by referring to all the incredible food pantries in Mecklenburg County including @shmetrolina and @nourishupclt.
 
Having to make a choice to pay for food or rent or electricity shouldn't be the reality for anyone. Thank you to all the food banks who know, like we do, a stable home needs stable meals.

crisisassistmin

Open
The greatest gift this season is the stability and security of home. Last winter, Makayla shared the crushing feeling of uncertainty—until emergency support restored her family's security and dignity. Tap through these slides to read her full story. Your contribution helps Crisis Assistance Ministry provide Magic and Comfort This Season and Always to neighbors seeking housing stability.

crisisassistmin

Open
Local actions impact the people we serve. Go vote!

Verify that your voter registration information is up to date via the North Carolina State Board of Elections Voter Search. There you can also see your sample ballot, polling place, and voting history, among other details. Now let's go vote.

© 2025 · Crisis Assistance Ministry · Charlotte, NC · Privacy Policy · Site by Rabell Creative