• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

  • Get Help
    • Emergency Financial Assistance
    • Free Store – Clothing & Essentials
    • Financial Empowerment
  • About
    • 50 Years of Help Hope Understanding
    • Contact Us | Hours
    • Board of Directors
    • Executive Team
    • Financial Reports
    • Join Our Team
    • For the Media
  • Impact
  • Volunteer
  • Engagement
    • Agency Partners
    • Poverty Awareness & Education
    • Financial Security CLT
  • Blog
  • Ways to Give
    • Make a Financial Donation
    • Donate Clothing & Household Goods
    • Donation Drives
    • Donate Via Amazon Gift Registry
    • Donate a Car or Motor Vehicle
    • Donate Stock
    • Donor-Advised Funds
  • Donate Now

I Am An Advocate

For Deborah, your support when she was at her lowest point was more than a lifeline. It was a life-changing gift that empowered her to reclaim her true self.

April 13, 2020

Deborah shares her story.

Deborah never imagined for a moment that she would find herself sitting across the desk from another social worker seeking help to dig herself out of a crisis. Returning to school in her 40s to earn associate, bachelor’s, and master’s degrees in social work, she was used to making her own way as a mother, daughter, caregiver, and advocate for children. 

But as she watched dementia slowly take her mother, battled her own depression, and ultimately had to retire due to her own health difficulties, things got hard for Deborah. Loss of income and grief overtook her, and before long she was, in her own words, “sitting alone in the dark, with no lights, no food, and too much pride to ask anyone for help.”

After three days, she finally confided in a friend who suggested Crisis Assistance Ministry could help. Hesitant and embarrassed, Deborah initially resisted, but finally made the brave journey to seek assistance.

“I was sad, I was distraught, I was at the point of giving up, and I was humbled,” she recalls. “Yet, kindness, concern, and hope is what I got that day.”

Thanks to your generous support, payments directly to her utility providers restored her service and an emergency referral provided her with food to make it through.

But what happened next surprised even Deborah.

“Who knew that my encounter with Crisis Assistance would be the catalyst to relaunch me? To shake me out of a depression and a sense of loss, so that I could once again become a part of the helping community?”

With her immediate emergency solved, Deborah entered the Customer Advocate training program where she reconnected with her voice and her purpose. At graduation, she shared her story and her triumph over hardship, declaring “I am Deborah … and I am an Advocate.”

Since then, she has volunteered in Crisis Assistance Ministry’s business office and continues to serve as a mentor, advocate, and encouraging friend to others who find themselves in need in our community.

For Deborah, your support in her lowest moment was more than a financial lifeline. It was a life-changing gift that empowered her to reclaim her true self. 

Deborah’s story doesn’t stop here. Today, she’s still growing stronger as an Advocate.

You can become an advocate for people like Deborah in Charlotte-Mecklenburg by making a gift today.

Filed Under: Advocacy, Campaign, Customer Stories Tagged With: #Challenge2020, #DoubleYourImpact, #MakeYourMatch, Customer, Customer Advocate, Deborah, Financial Assistance

Primary Sidebar

Browse by Category

  • Advocacy
  • Agency News
  • Campaign
  • Customer Stories
  • Donor Stories
  • Volunteer Stories

Recent Posts

  • Why Housing Stability Matters 
  • The Power of Financial Empowerment
  • Group of people standing and talking in the Crisis Assistance Ministry lobby during the 2025 alumni eventCrisis Assistance Ministry Welcomes New Board Members 
  • A Tale of Two Customers 
  • The Cycle of Poverty, Eviction, and Mental Illness

Search

Follow

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube

Footer

Crisis Assistance Ministry

Contact Us

  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID:
    EIN 56-1416719
  • Send us a message
  • Facebook
  • Instagram
  • LinkedIn
  • YouTube

Newsletter

Stay up-to-date by subscribing to our newsletter.

Join Our Mailing List

Search Our Site

Recent Photos

crisisassistmin

Open post by crisisassistmin with ID 18118298173770530
Tanisha had a job, a budget, and an eviction notice in her hand.

She was this close to sleeping in her car when she came to Crisis Assistance Ministry. Because of donor support, we helped cover rent and walked with her through one‑on‑one coaching so she could get back on track for good.

We are just past halfway through our Match Challenge, which means every gift is doubled for neighbors like Tanisha.

Want to help keep families housed? Tap the link in our bio to give.

crisisassistmin

Open post by crisisassistmin with ID 18092586461597816
From a cramped two‑room apartment to her first home at fifty‑one, Jennifer’s path has been anything but easy. Short‑term rent and utility help kept her family housed long enough to rebuild, save, and keep going.

Her journey shows what’s possible when a community steps in at the right time.
👉 Read the full story at https://ow.ly/jTwy50YSA6w (link in bio).

crisisassistmin

Open post by crisisassistmin with ID 18428012689135956
In this chapter of our history, Crisis Assistance Ministry became an independent 501(c)(3), evolving from “not just a faith based organization, but a community based organization,” as Caroline Myers described it. Being named the lead agency for financial assistance across Mecklenburg County solidified our role as a trusted place where neighbors turn when a financial shock threatens their stability.

crisisassistmin

Open post by crisisassistmin with ID 18105629506808957
What does care look like in real life?

For our neighbors, it looks like a bag filled with tissues, lip balm, a handwritten note, hand sanitizer wipes, toothbrushes and toothpaste, body wipes, and lotion. The Red Ventures IT team packed almost 200 of these care kits so families in crisis can feel just a little more human on some really hard days. 

Huge thanks to @RedVentures for putting compassion into action. Want to rally your own crew for a care kit build? Our Volunteer team would love to help you get started. Link in bio or https://ow.ly/V11950Z2H6E

crisisassistmin

Open post by crisisassistmin with ID 18364380457233417
Choose your person.

In this “fight” video, four of our teammates from four different departments show off their best moves. But there is no real winner, because we are all on the same side: fighting to keep families stably housed, utilities connected, and hope alive.

Step into the arena with us. Take the Challenge and double your impact for neighbors working hard to get back on their feet.

Learn more and give: link in bio 🔗

crisisassistmin

Open post by crisisassistmin with ID 17993048591794191
Happy Pride Month! 🏳️‍🌈🏳️‍⚧️

crisisassistmin

Open post by crisisassistmin with ID 18456485662112745
In November 1982, Mecklenburg County commissioners recommended that Crisis Assistance Ministry administer the county’s General Assistance funds. Becoming the lead agency for emergency financial assistance cemented our role as the place where neighbors turn when a financial crisis threatens their stability.

crisisassistmin

Open post by crisisassistmin with ID 18118754632688004
Tap the link in bio to open our very first Volunteer Yearbook. Baby Yoda starts the story, but it’s your service that lifts up neighbors and strengthens our community.

crisisassistmin

Open post by crisisassistmin with ID 18117598576816467
Summer fun is loading … and so is the laundry. 😅

This week’s most needed Amazon Wishlist items are summer beach towels and laundry detergent – because sandy, sunscreen‑covered, popsicle‑dripped clothes do not wash themselves. Families should be worrying about memories, not messes.

Shop our Amazon Wishlist and send towels and detergent straight to Crisis Assistance Ministry so neighbors can enjoy the sun and still show up in clean, fresh clothes.

Link in bio to give.

© 2026 · Crisis Assistance Ministry · Charlotte, NC · Privacy Policy · Site by Rabell Creative