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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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Muriel & Myla: Where are they now?

Myla was the bright-eyed baby we met several years ago who was fighting for survival. Now she's the picture of health and happiness. We recently checked in with Myla and her grandmother, Muriel, to understand the impact of your help.

May 8, 2020

Remember Myla? 

She’s the bright-eyed baby we met several years ago.  Back then, her grandmother Muriel was thanking the community for ensuring that Myla, who weighed less than two pounds at birth, was safe at home with water and electricity.   

Born to Muriel’s sixteen-year-old daughter, Myla spent four months in the hospital before coming home to live with her mother, grandmother, and Muriel’s four other children.  Despite the family’s financial and medical struggles, Muriel was determined they would not only survive but thrive. 

Today, at age four, Myla is the picture of health and happiness.  

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“You’d never know she was born early,” Muriel says.  “She’s busy.  She speaks Spanish and she’s very intelligent.”    

Myla lives with her grandmother and Muriel’s two youngest children.  The two oldest are off on their own.  Myla’s mother is in nursing school, able to focus on her education thanks to the love and support of her own mother.    

That’s Muriel in a nutshell: a mom doing everything within her power to ensure her family has every opportunity to succeed.   

The journey from those fragile early days of Myla’s life to the relative stability of today wasn’t always smooth.  But the community wrapped its arms around the family through the services of agencies like Communities in Schools and Nurse Family Partnership, in addition to Crisis Assistance Ministry.    “It opened a lot of doors,” Muriel recalls.  “All the programs that we were in, they worked for us.  And with me not working and my family so large at the time.  What I needed, they were able to do.” 

As the months went by and Myla grew, the family needed less and less support.  After a couple of years, Myla was meeting her developmental milestones.  Muriel and her adult children were working.  The family was on its own.  But Muriel never felt abandoned. 

“You become like a family with these people,” she says of the agencies that helped bridge the gap.  “It’s never like, ‘oh, you’re not a part of our program anymore’.  They’re always still helping me . . . giving me the information to get me where I need to be.” 

Looking back on her life so far, Muriel sees that motherhood has been at the center.  “I became someone new after I had those kids.  I wasn’t the same person,” she says.  “It just meant so much to me to make a difference in their lives.”   

Now she’s making a difference in Myla’s life, but it’s a little different as a grandmother. “I call it having someone you can be stupid for,” Muriel says with a smile.  “Don’t ask me why.  I can’t explain it to you.  Myla does no wrong in my book.” 

Today and every day, we salute Muriel and the thousands of other hardworking mothers served at Crisis Assistance Ministry each year.  And we thank our generous community for making it possible to support these families through challenging times. 

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  • Group of people standing and talking in the Crisis Assistance Ministry lobby during the 2025 alumni eventCrisis Assistance Ministry Welcomes New Board Members 
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Crisis Assistance Ministry

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  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
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    EIN 56-1416719
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crisisassistmin

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Help us welcome our newest Board members: Sherry Ferguson, Jay Herring, and Allison Hoffman. 💛

Our Board is a volunteer group of community leaders guiding housing stability and financial assistance work across Charlotte‑Mecklenburg. They bring expertise from finance, healthcare, housing, law, and grassroots organizing, all grounded in a shared commitment to neighbors in financial crisis.

New Board member Allison Hoffman put it this way:

“It is such an honor to join the amazing board at Crisis Assistance Ministry. I'm looking forward to learning more about the important work they are doing in our community, and raising awareness about the financial hardships our neighbors are facing.”

We are grateful for Sherry, Jay, and Allison’s time, talents, and heart for this mission.

crisisassistmin

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Spring cleaning meets summer sun. 🌼☀️ This week’s most needed items on our Amazon Wishlist are Fabuloso and sunscreen, helping neighbors keep their homes fresh and their families protected as warmer days approach.

Scan the QR code in the graphic or use the link in our bio to shop our wishlist and have essentials sent directly to Crisis Assistance Ministry. Every item you give makes a real difference for a local family. 💛

crisisassistmin

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Change happens when we show up and speak out.

Earlier this week, Carol Hardison @carolinthehouse stood before @cltgov  City Council to support “The People’s Budget” – a vision for a city budget that centers care, dignity, and justice for all of Charlotte, not just a few.

Every day, we see neighbors pushed to the brink by rising housing costs, low wages, and impossible choices. In the last fiscal year, 52,625 evictions were filed in Mecklenburg County.

Carol uses her voice publicly and consistently so those realities are not ignored, calling for investments in housing stability and the services families rely on. Leadership means being willing to be seen, to listen, and to speak up for those who are too often left out of the conversation. We are grateful to have a leader who does exactly that for our entire community. 💛

crisisassistmin

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According to a national study, renters who believe they’re likely to be evicted in the next two months have more than double the odds of experiencing depression and anxiety compared with renters who feel secure in their housing.

Even the threat of losing a home can keep families up at night. This Mental Health Awareness Month and Affordable Housing Month, we’re working so that more Mecklenburg County neighbors can worry less about eviction and focus more on healing.

crisisassistmin

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This could have been a novel full of obstacles, but it’s a real story of hope, resilience, and strength.

In “A Tale of Two Customers,” Mandy and Shawn walk through the same lobby at Crisis Assistance Ministry carrying very different burdens and find the same open door to help and a way forward. Their journeys reflect what so many of our neighbors face when life unravels: past‑due notices, hard choices, and the fear of losing home and stability.

But there’s light at the end of the tunnel.

During our Challenge Match, every dollar you give is matched dollar for dollar, so your generosity goes twice as far—twice the help, twice the impact, twice the hope—for families like Mandy’s and Shawn’s. Tap the link in our bio to read “A Tale of Two Customers” and make your matched gift today.

crisisassistmin

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This group surprised us in the best way 💛

The Child First team from Children’s Home Society of North Carolina showed up with a gentle approach and fierce tenacity, carefully inspecting donations that will soon support local families — and somehow made it all look fun and effortless at the same time. We’re so grateful for partners whose mission to strengthen children and families aligns so closely with ours, and we can’t wait to welcome them back again soon.

crisisassistmin

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We’ve been looking for you everywhere — our favorite financial supporter! We checked X, we peeked at Bluesky, and look at that … we finally found you here on Instagram. 

Every dollar you give to our Challenge Match is matched dollar for dollar (up to $1 million!) turning one act of generosity into two. Your gift goes twice as far: twice the help, twice the impact, twice the hope for neighbors who are doing everything they can to keep the lights on and a safe place to call home.

Ready to make your generosity do double duty?

🔁 Your donation is matched 1:1
❤️ Twice the impact for families in crisis
📲 Give today and help keep the lights on, the rent paid, and hope alive

Tap the link in our bio to donate now and watch your gift be doubled for our community.

crisisassistmin

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Then: median rent around $145.
Now: about $1,600.

Wages didn’t keep up. Housing costs did.
Neighbors we serve today earn about $25,000 a year and spend most of it just to stay housed.

Since 1975, 2.5 million people have found help here when the math just didn’t work anymore.

The year changed. The zip codes changed.
The need for a safety net in Charlotte didn’t.

crisisassistmin

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Children’s mental health isn’t always shaped by school, friends, and family—sometimes it starts with a notice on the door, a packed suitcase, and another bedroom they’ll only sleep in for a few months.

Help keep children safely housed by supporting Crisis Assistance Ministry’s Challenge Match. Your gift will be matched dollar for dollar (up to $1M) and will support a neighbor who’s choosing between essentials and rent. Link in Bio

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