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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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Ethiopia is Optimistic Thanks to You

Ethiopia had a good job at the airport; in fact, she had just been hired permanently after months of working through a temp agency. Eighteen days later, she was laid off due to COVID-19.

May 20, 2020

“I love Charlotte,” says Ethiopia. “I really do.  I think it’s a very neat city with lots of growth.  I like the diversity here.”   

And if anyone can appreciate diversity, it’s Ethiopia.  

Born in Germany to an American serviceman and an African woman, Ethiopia was named for her mother’s native country. She grew up walking the cobblestone streets of her town, admiring its thousand-year-old cathedrals. Ethiopia dreamed of becoming an architect, designing and creating beautiful buildings of her own. 

It’s a long way from that picturesque German town to a motel in Charlotte, North Carolina.   

But that’s exactly where Ethiopia finds herself today, riding out the pandemic with her eight-year-old daughter, Haleigha. The motel has been their home ever since an eviction two years ago. “What was a temporary option became permanent,” Ethiopia says, largely due to the difficulty of finding affordable housing in the Queen City. 

Still, up until a few weeks ago, they were getting by.  Ethiopia had a good job at the airport; in fact, she had just been hired permanently after months of working through a temp agency. Eighteen days later, she was laid off due to COVID-19. 

With the weekly rent due and no money coming in, homelessness loomed. Fortunately, Ethiopia was able to connect with Crisis Assistance Ministry. As Ethiopia explained in an interview with WSOC, “Crisis (Assistance Ministry) called, and that lifted that weight off my shoulders.” 

To the generous donors who made the assistance possible, Ethiopia says, “’Thank you’ says it in a nutshell, but I don’t think it conveys how grateful my daughter and I are.  They haven’t created a word for my gratitude, to be honest with you.  I think they need to update that in the English language.”   

Currently, thanks to the hard work of Legal Aid of North Carolina and other advocates, motel residents like Ethiopia are protected from eviction during the coronavirus crisis. But once the moratorium is lifted, thousands in our community will face daunting debt and an uncertain future. 

Ethiopia is optimistic. Her job is secure, she says, and her income will eventually return. Haleigha is doing fine with her virtual third-grade schoolwork, even though she misses her friends. But, Ethiopia says, “I think the question we all want an answer to, and not just a ‘we’ll get back with you’ answer, is: why is it taking so long for affordable housing to be built?” 

In addition to Charlotte’s notorious shortage of affordable rental units, Ethiopia faces another obstacle to stable housing. Even if she could find a place, paying the motel’s weekly rate makes it nearly impossible to save up for the security deposit and first month’s rent. “I wouldn’t call it inhumane,” she says about families like hers, living in motels across the city, “But it’s just unnecessary. This can be fixed.”  

 “I don’t want a handout,” Ethiopia emphasizes. “I don’t want someone to pay my bills for me. I just want the same opportunity to be able to provide for my family as anyone else.” 

Filed Under: Customer Stories Tagged With: COVID-19, crisis assistance, Crisis Assistance Ministry

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  • 500-A Spratt St.
    Charlotte, NC 28206
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🧾 Live in Mecklenburg County and need help filing your taxes? Today is your last chance to join a TAX-A-THON. Walk-in only at Ascend Nonprofit Solutions.

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Congratulations to Sil Ganzó, from @ourbridgeforkids, for being named the 2025 Charlotte Woman of the Year!

At Crisis Assistance Ministry, we are honored to see her recognized alongside two leaders from our own history: founding CEO Caroline Love Myers and current CEO Carol Hardison who were both named Charlotte Woman of the Year.

All three women share a powerful common thread: they listen closely to neighbors who are often overlooked, create spaces where every family can belong, and turn urgent community needs into lasting change for Charlotte.

We are deeply honored to share this legacy and to celebrate Sil Ganzó as the 2025 Charlotte Woman of the Year.

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Years after getting help to keep a roof over her kids’ heads, Jennifer now leads Wells Fargo volunteer teams in our Free Store. The same place that once helped her through a hard season is where she now shows up for other families.

Want to see why serving here means so much to her?
👉 Read her full story at (link in bio).

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Zoom in to read 🔍

Swipe through and share this love-letter series to honor the people quietly holding our community together.

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#WorldHealthDay, but make it spring cleaning. 🌱

Our Free Store helps neighbors find clothes, shoes, and everyday essentials—without spending a dime—so they can put more toward rent, meds, and keeping the lights on.

Freshen your closet, boost a family’s health. Want to see how the Free Store works and what we’re stocking this season?

Head to our bio to learn more and find out how your spring clean‑out can help fill the shelves. 💛

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Name a better group activity than pulling up with @presenthelpmovement to inspect donations and stock shelves at @crisisassistmin. We’ll wait. 🙌🏽

These volunteers are making it easier for neighbors to find what they need—for free—at @crisisassistmin.

Got a group that wants to do some good together? Come volunteer with us. 💛 (Link in the usual place 😏)

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This is our official statement regarding the recent post. There’s more to the story than what appeared on your screen.

Thank you for standing beside us as we unpack it.

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If you’re looking for our impact, follow the lines.

Each ribbon on this carousel leads to one way neighbors, donors, and volunteers kept Charlotte families stable in FY 2025:

1️⃣ 43,927 neighbors received help when they needed it most.
2️⃣ 1.7 million items of clothing, household goods, and appliances were distributed free of charge.
3️⃣ $3.6 million in emergency rent assistance helped prevent eviction and homelessness.
4️⃣ 100% of Financial Empowerment graduates remained housed 12 months later.
​
These aren’t just numbers. They are meals on tables, lights that stayed on, and leases that didn’t get broken.

👉 Swipe through, follow a line, and see how your support keeps Charlotte families housed, hopeful, and moving forward.

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