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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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Keisha Fights an Uphill Battle

Laid off from her job waiting tables at a local restaurant, Keisha now spends her days alone in the hotel room she’s called home for the past two years, working to create a good home for her son.

July 6, 2020

Keisha is trying to practice mindfulness amid the pandemic. “That’s all I’m doing,” she says, “just meditating and breathing. But it’s taking a toll on me.  It’s one thing if you choose not to work but it’s another thing if you want to go to work and can’t get out the door to go.” 

Laid off from her job waiting tables at a local restaurant, Keisha now spends her days alone in the hotel room she’s called home for the past two years.  She applied for unemployment but it was slow to arrive.

“I didn’t take myself out of work,” she says. “This virus took me out of work.” 

Suddenly with no income and no way to pay the hotel rent, Keisha made the difficult decision to protect her 8-year-old son by sending him to live with his father. She talks to her son on the phone but hasn’t seen him in weeks.  He’s asthmatic and Keisha doesn’t want him exposed to the coronavirus.  She’s also afraid for herself; she doesn’t have health insurance and hasn’t seen a doctor in many years, so her underlying risk factors are unknown. 

Keisha remembers how different life was just a couple years ago. Back then, she and her son lived in a house, not a hotel room. She was working hard, like she has since age 16, and supporting her family on her own. Then suddenly the owner of the house decided to sell, giving her 30 days to find a new place. When that proved impossible on such short notice, she put most of her possessions in storage, moved herself and her son into a hotel, and continued looking for a home.   

But what started out as temporary shelter has become permanent. Meeting the standard requirement of earning three times the monthly rental amount, along with saving up the equivalent of one or two months’ rent for a security deposit, has been impossible so far. “I’m paying 300-and-something dollars a week to stay here. So obviously I can pay my rent,” Keisha says. “It’s just hard to do it and then try to save.” 

Fiercely independent and proud of never seeking financial assistance from the government or anyone else, Keisha finds her current situation appalling. 

“The sudden need for unemployment benefits, food stamps, and rental assistance makes me feel sad and sick and everything else,” she says.

Fortunately, the community’s generous response to the COVID-19 crisis meant funding was available to keep Keisha safe in her hotel room during the emergency.  Asked what she would say to those whose support allowed Crisis Assistance Ministry to help in her time of need, Keisha says, “I want to say thank you, and much love. Those people did not have to do it, but they did. And I appreciate you so much.” 

In keeping with her resolve to live in the moment, Keisha tries not to worry too much. She’s optimistic that one day she and her son will be back to financial stability, with a stable job and a permanent home. “I just feel that everything will pass eventually. But this is a really wide-waking eye-opener for everyone.” 

 As for what it will take to get there, Keisha says, “The community needs to stay as one. We’re all together in this and we all need to fight and do what’s right, stay all together and focused.”  

Filed Under: Customer Stories Tagged With: COVID-19, Crisis Assistance Ministry

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  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
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    EIN 56-1416719
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crisisassistmin

Open post by crisisassistmin with ID 18440646022139634
Help us welcome our newest Board members: Sherry Ferguson, Jay Herring, and Allison Hoffman. 💛

Our Board is a volunteer group of community leaders guiding housing stability and financial assistance work across Charlotte‑Mecklenburg. They bring expertise from finance, healthcare, housing, law, and grassroots organizing, all grounded in a shared commitment to neighbors in financial crisis.

New Board member Allison Hoffman put it this way:

“It is such an honor to join the amazing board at Crisis Assistance Ministry. I'm looking forward to learning more about the important work they are doing in our community, and raising awareness about the financial hardships our neighbors are facing.”

We are grateful for Sherry, Jay, and Allison’s time, talents, and heart for this mission.

crisisassistmin

Open post by crisisassistmin with ID 18427954012193413
Spring cleaning meets summer sun. 🌼☀️ This week’s most needed items on our Amazon Wishlist are Fabuloso and sunscreen, helping neighbors keep their homes fresh and their families protected as warmer days approach.

Scan the QR code in the graphic or use the link in our bio to shop our wishlist and have essentials sent directly to Crisis Assistance Ministry. Every item you give makes a real difference for a local family. 💛

crisisassistmin

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Change happens when we show up and speak out.

Earlier this week, Carol Hardison @carolinthehouse stood before @cltgov  City Council to support “The People’s Budget” – a vision for a city budget that centers care, dignity, and justice for all of Charlotte, not just a few.

Every day, we see neighbors pushed to the brink by rising housing costs, low wages, and impossible choices. In the last fiscal year, 52,625 evictions were filed in Mecklenburg County.

Carol uses her voice publicly and consistently so those realities are not ignored, calling for investments in housing stability and the services families rely on. Leadership means being willing to be seen, to listen, and to speak up for those who are too often left out of the conversation. We are grateful to have a leader who does exactly that for our entire community. 💛

crisisassistmin

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According to a national study, renters who believe they’re likely to be evicted in the next two months have more than double the odds of experiencing depression and anxiety compared with renters who feel secure in their housing.

Even the threat of losing a home can keep families up at night. This Mental Health Awareness Month and Affordable Housing Month, we’re working so that more Mecklenburg County neighbors can worry less about eviction and focus more on healing.

crisisassistmin

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This could have been a novel full of obstacles, but it’s a real story of hope, resilience, and strength.

In “A Tale of Two Customers,” Mandy and Shawn walk through the same lobby at Crisis Assistance Ministry carrying very different burdens and find the same open door to help and a way forward. Their journeys reflect what so many of our neighbors face when life unravels: past‑due notices, hard choices, and the fear of losing home and stability.

But there’s light at the end of the tunnel.

During our Challenge Match, every dollar you give is matched dollar for dollar, so your generosity goes twice as far—twice the help, twice the impact, twice the hope—for families like Mandy’s and Shawn’s. Tap the link in our bio to read “A Tale of Two Customers” and make your matched gift today.

crisisassistmin

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This group surprised us in the best way 💛

The Child First team from Children’s Home Society of North Carolina showed up with a gentle approach and fierce tenacity, carefully inspecting donations that will soon support local families — and somehow made it all look fun and effortless at the same time. We’re so grateful for partners whose mission to strengthen children and families aligns so closely with ours, and we can’t wait to welcome them back again soon.

crisisassistmin

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We’ve been looking for you everywhere — our favorite financial supporter! We checked X, we peeked at Bluesky, and look at that … we finally found you here on Instagram. 

Every dollar you give to our Challenge Match is matched dollar for dollar (up to $1 million!) turning one act of generosity into two. Your gift goes twice as far: twice the help, twice the impact, twice the hope for neighbors who are doing everything they can to keep the lights on and a safe place to call home.

Ready to make your generosity do double duty?

🔁 Your donation is matched 1:1
❤️ Twice the impact for families in crisis
📲 Give today and help keep the lights on, the rent paid, and hope alive

Tap the link in our bio to donate now and watch your gift be doubled for our community.

crisisassistmin

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Then: median rent around $145.
Now: about $1,600.

Wages didn’t keep up. Housing costs did.
Neighbors we serve today earn about $25,000 a year and spend most of it just to stay housed.

Since 1975, 2.5 million people have found help here when the math just didn’t work anymore.

The year changed. The zip codes changed.
The need for a safety net in Charlotte didn’t.

crisisassistmin

Open post by crisisassistmin with ID 17919929730353761
Children’s mental health isn’t always shaped by school, friends, and family—sometimes it starts with a notice on the door, a packed suitcase, and another bedroom they’ll only sleep in for a few months.

Help keep children safely housed by supporting Crisis Assistance Ministry’s Challenge Match. Your gift will be matched dollar for dollar (up to $1M) and will support a neighbor who’s choosing between essentials and rent. Link in Bio

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