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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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Grateful, Grateful, Grateful

Even when faced with hard times Shanta has chosen to be grateful. Support from people like you made all the difference when the pandemic hit and her family was facing homelessness. Double your impact on more families with a gift today.

April 20, 2021

“You truly have blessed my family. We could have been homeless. Thank you from the bottom of my heart.” ~ Shanta

Shanta knows the Queen City like the back of her hand. Born and raised here, she worked for 20 years as a bus driver for Charlotte-Mecklenburg Schools. In early 2020, she had recently traded her bus route for a room full of preschoolers and was also taking online classes in healthcare management. She was set to graduate soon and had even ordered the graduation invitations.

Then came the devastating blow of the pandemic. With her two sons, ages 15 and 10, suddenly thrust into virtual learning, Shanta says, “I wasn’t focused on me and my schooling. I was focused on getting my kids logged in.” Figuring she could postpone graduation until the following semester, Shanta withdrew from her class and directed her attention to her sons’ education and wellbeing. With several preexisting health conditions putting her family at high risk for COVID, she was also forced to quit her job.

DOUBLE MY GIFT
Shanta and her sons

With her income having disappeared overnight, past due rent started to pile up and the threat of homelessness loomed large. Then YOU stepped in to keep Shanta and her boys safely housed and optimistic about the future.

DOUBLE MY GIFT

Thanks to donations from people like you, a visit to Crisis Assistance Ministry and a telephone interview with a caring caseworker led to a payment directly to Shanta’s landlord to clear the past due rent, leaving her with a clean slate going forward.

“Grateful, grateful, grateful” is how Shanta describes herself today. To those whose generous support made the assistance she received possible, Shanta says, “I speak on behalf of my kids. I speak on behalf of everyone who loves me. You truly have blessed my family. We could have been homeless. That’s why I try to give back as much as I can, and I appreciate others who do the same. Thank you from the bottom of my heart.”

With vaccines more readily available and coronavirus cases decreasing, Shanta looks forward to getting her boys back in school and herself back to work. “COVID really isolated me from everyone and everything. It’s been a lot, all the stuff I’ve been going through. But it’s all right. I’m working through it.”

DOUBLE MY GIFT

You can double your impact on individuals in our community facing financial crisis by making a gift before May 31. All donations up to $1 million will be matched by a group of passionate supporters who came together to amplify your gifts.

Because of You 2X As Many People Will Avoid Eviction and Remain Stably Housed

Filed Under: Agency News, Campaign, Customer Stories Tagged With: #Challenge2021, #DoubleYourImpact, #MakeYourMatch, #PreserveDignity, #PreventHomelessness

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Crisis Assistance Ministry

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  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID:
    EIN 56-1416719
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crisisassistmin

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🧾 Live in Mecklenburg County and need help filing your taxes? Today is your last chance to join a TAX-A-THON. Walk-in only at Ascend Nonprofit Solutions.

crisisassistmin

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Congratulations to Sil Ganzó, from @ourbridgeforkids, for being named the 2025 Charlotte Woman of the Year!

At Crisis Assistance Ministry, we are honored to see her recognized alongside two leaders from our own history: founding CEO Caroline Love Myers and current CEO Carol Hardison who were both named Charlotte Woman of the Year.

All three women share a powerful common thread: they listen closely to neighbors who are often overlooked, create spaces where every family can belong, and turn urgent community needs into lasting change for Charlotte.

We are deeply honored to share this legacy and to celebrate Sil Ganzó as the 2025 Charlotte Woman of the Year.

crisisassistmin

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Years after getting help to keep a roof over her kids’ heads, Jennifer now leads Wells Fargo volunteer teams in our Free Store. The same place that once helped her through a hard season is where she now shows up for other families.

Want to see why serving here means so much to her?
👉 Read her full story at (link in bio).

crisisassistmin

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Zoom in to read 🔍

Swipe through and share this love-letter series to honor the people quietly holding our community together.

crisisassistmin

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#WorldHealthDay, but make it spring cleaning. 🌱

Our Free Store helps neighbors find clothes, shoes, and everyday essentials—without spending a dime—so they can put more toward rent, meds, and keeping the lights on.

Freshen your closet, boost a family’s health. Want to see how the Free Store works and what we’re stocking this season?

Head to our bio to learn more and find out how your spring clean‑out can help fill the shelves. 💛

crisisassistmin

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Name a better group activity than pulling up with @presenthelpmovement to inspect donations and stock shelves at @crisisassistmin. We’ll wait. 🙌🏽

These volunteers are making it easier for neighbors to find what they need—for free—at @crisisassistmin.

Got a group that wants to do some good together? Come volunteer with us. 💛 (Link in the usual place 😏)

crisisassistmin

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This is our official statement regarding the recent post. There’s more to the story than what appeared on your screen.

Thank you for standing beside us as we unpack it.

crisisassistmin

Open post by crisisassistmin with ID 18117436780641695
If you’re looking for our impact, follow the lines.

Each ribbon on this carousel leads to one way neighbors, donors, and volunteers kept Charlotte families stable in FY 2025:

1️⃣ 43,927 neighbors received help when they needed it most.
2️⃣ 1.7 million items of clothing, household goods, and appliances were distributed free of charge.
3️⃣ $3.6 million in emergency rent assistance helped prevent eviction and homelessness.
4️⃣ 100% of Financial Empowerment graduates remained housed 12 months later.
​
These aren’t just numbers. They are meals on tables, lights that stayed on, and leases that didn’t get broken.

👉 Swipe through, follow a line, and see how your support keeps Charlotte families housed, hopeful, and moving forward.

crisisassistmin

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Free tax prep can make a big difference. If you:
💵generally make $69,000 or less
♿have a disability, or
🗣️are a limited English-speaking taxpayer

You may qualify for free help through VITA Free Tax Prep Meck. IRS-certified volunteers are trained to find credits like EITC and the Child Tax Credit that could put more money back in your pocket.
​
👉 Learn more and find a site near you at https://ow.ly/Axeg50YwSKL.

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