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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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Eviction: Know Your Rights

Being served with a summons to eviction court is panic inducing. If you or someone you know receives court papers like the one below, the best advice is to stay calm, learn the process, and know your rights.

September 1, 2021

Updated November 18, 2022

Eviction. 

It’s an ugly word that connotes anxiety, despair, and homelessness. 

And, unfortunately, it’s a word that features in the mealtime discussions of many families in our community. 

After being suspended for many months as a result of the COVID-19 pandemic, eviction proceedings have been underway in Mecklenburg County for almost a year.    

Among the thousands of families facing potential homelessness are our most vulnerable neighbors, many of whom were served at Crisis Assistance Ministry long before anyone had heard of COVID-19. But now, many who felt financially secure are suddenly experiencing the reality of not being able to pay rent. 

Being served with a summons to eviction court is panic-inducing. If you or someone you know receives court papers like the one below, the best advice is to stay calm, learn the process, and know your rights. 

Get Educated

It is important information for anyone facing possible eviction and is useful for anyone who works with clients who may be facing eviction. State and federal assistance programs and eviction moratoriums relating to the Covid-19 pandemic have expired, and assistance programs still available change rapidly.

Legal Aid of North Carolina offers an online webinar Avoiding Eviction: Know Your Rights explaining the eviction process, tenants’ rights, and how tenants can best protect themselves in court.During the webinars, Legal Aid of North Carolina will discuss the rights and resources that can help you stay in your home or assist others with staying in their homes. These housing information sessions will be followed by Q&A with a volunteer lawyer. Understanding the eviction process, and your rights and resources are key in helping keep you in your home!

Webinars will be presented on:

Monday, November 28, 2022 (12:00 PM – 1:00 PM)

Monday, December 26, 2022 (12:00 PM – 1:00 PM)

Monday, January 30, 2023 (12:00 PM – 1:00 PM)

Monday, February 27, 2023 (12:00 PM – 1:00 PM)

Keep in mind, landlords generally do not want to evict their tenants. Reaching a compromise is the best way to keep tenants housed and landlords in business. Everyone who is served a court summons for eviction is encouraged to pursue mediation.  Contact the Charlotte-Mecklenburg Community Relations Dispute Settlement Program or call the Landlord-Tenant Line at 704-336-5330. 

The Eviction Process:  Six Key Points  

1. Landlords must follow a formal, legal process for eviction.  

  • The only legal way for a landlord to evict you is by filing a lawsuit and getting an eviction judgment against you. 
  • It is illegal for a landlord to change the locks without a court order, disconnect utilities, or use other means to force you out. 
  • Only the sheriff can legally remove you from your home. 

2. The eviction lawsuit has two main parts: 

  • The summons, which is a notice of the date, place, courtroom, and time of the hearing. 
  • The complaint, which outlines the landlord’s case against you.  (Section 3 in image above) 

3. You are not required to go to court and will not be arrested for not appearing.  However, the magistrate will then rule based only on the landlord’s evidence, and it’s likely an eviction judgment will be entered against you. 

4. If you want to dispute any of the landlord’s claims, you must go to court. 

  • Arrive at least 15 minutes before the scheduled hearing. 
  • Bring 3 copies of any relevant documentation (receipts, requests for repairs, lease, etc.). 
  • Print out any electronic evidence such as texts, emails, and photos. The magistrate will not look at your phone. 

5. You have the right to appeal, even if you didn’t attend the hearing. 

  • An appeal must be filed within 10 calendar days after the date of the judgment. 
  • If you appeal, you will get a new trial in front of a new judge. 
  • Forms are available at the SelfServe Center in room 3350 at the Mecklenburg County Courthouse. 
  • If you pay a rent bond to the court, you can stay in your home while you wait on your appeal trial. 

6. If you don’t appeal, you may stay in your home for 10 calendar days after the court date.  

  • If you are unable to reach a payment agreement during that time, your landlord will file for the Writ of Possession.   
  • You will receive notification of the date of eviction. If you have not moved out before then, the sheriff will arrive on that day to padlock the home. 
  • Your landlord must provide you the opportunity to retrieve your possessions from the home. If you don’t remove your possessions within 7 days of when the sheriff removes you from the home, the landlord can dispose of your property. 

For more information and legal consultation, contact Legal Aid of North Carolina online or by phone at 704-594-8662. 

Want to do your own research?  Here’s Chapter 42 of the North Carolina General Statues:  Landlord and Tenant. 

Donate Now to Prevent Eviction & Utility Shut-offs

Filed Under: Advocacy Tagged With: COVID-19, Eviction

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  • 500-A Spratt St.
    Charlotte, NC 28206
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crisisassistmin

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Help us welcome our newest Board members: Sherry Ferguson, Jay Herring, and Allison Hoffman. 💛

Our Board is a volunteer group of community leaders guiding housing stability and financial assistance work across Charlotte‑Mecklenburg. They bring expertise from finance, healthcare, housing, law, and grassroots organizing, all grounded in a shared commitment to neighbors in financial crisis.

New Board member Allison Hoffman put it this way:

“It is such an honor to join the amazing board at Crisis Assistance Ministry. I'm looking forward to learning more about the important work they are doing in our community, and raising awareness about the financial hardships our neighbors are facing.”

We are grateful for Sherry, Jay, and Allison’s time, talents, and heart for this mission.

crisisassistmin

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Spring cleaning meets summer sun. 🌼☀️ This week’s most needed items on our Amazon Wishlist are Fabuloso and sunscreen, helping neighbors keep their homes fresh and their families protected as warmer days approach.

Scan the QR code in the graphic or use the link in our bio to shop our wishlist and have essentials sent directly to Crisis Assistance Ministry. Every item you give makes a real difference for a local family. 💛

crisisassistmin

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Change happens when we show up and speak out.

Earlier this week, Carol Hardison @carolinthehouse stood before @cltgov  City Council to support “The People’s Budget” – a vision for a city budget that centers care, dignity, and justice for all of Charlotte, not just a few.

Every day, we see neighbors pushed to the brink by rising housing costs, low wages, and impossible choices. In the last fiscal year, 52,625 evictions were filed in Mecklenburg County.

Carol uses her voice publicly and consistently so those realities are not ignored, calling for investments in housing stability and the services families rely on. Leadership means being willing to be seen, to listen, and to speak up for those who are too often left out of the conversation. We are grateful to have a leader who does exactly that for our entire community. 💛

crisisassistmin

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According to a national study, renters who believe they’re likely to be evicted in the next two months have more than double the odds of experiencing depression and anxiety compared with renters who feel secure in their housing.

Even the threat of losing a home can keep families up at night. This Mental Health Awareness Month and Affordable Housing Month, we’re working so that more Mecklenburg County neighbors can worry less about eviction and focus more on healing.

crisisassistmin

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This could have been a novel full of obstacles, but it’s a real story of hope, resilience, and strength.

In “A Tale of Two Customers,” Mandy and Shawn walk through the same lobby at Crisis Assistance Ministry carrying very different burdens and find the same open door to help and a way forward. Their journeys reflect what so many of our neighbors face when life unravels: past‑due notices, hard choices, and the fear of losing home and stability.

But there’s light at the end of the tunnel.

During our Challenge Match, every dollar you give is matched dollar for dollar, so your generosity goes twice as far—twice the help, twice the impact, twice the hope—for families like Mandy’s and Shawn’s. Tap the link in our bio to read “A Tale of Two Customers” and make your matched gift today.

crisisassistmin

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This group surprised us in the best way 💛

The Child First team from Children’s Home Society of North Carolina showed up with a gentle approach and fierce tenacity, carefully inspecting donations that will soon support local families — and somehow made it all look fun and effortless at the same time. We’re so grateful for partners whose mission to strengthen children and families aligns so closely with ours, and we can’t wait to welcome them back again soon.

crisisassistmin

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We’ve been looking for you everywhere — our favorite financial supporter! We checked X, we peeked at Bluesky, and look at that … we finally found you here on Instagram. 

Every dollar you give to our Challenge Match is matched dollar for dollar (up to $1 million!) turning one act of generosity into two. Your gift goes twice as far: twice the help, twice the impact, twice the hope for neighbors who are doing everything they can to keep the lights on and a safe place to call home.

Ready to make your generosity do double duty?

🔁 Your donation is matched 1:1
❤️ Twice the impact for families in crisis
📲 Give today and help keep the lights on, the rent paid, and hope alive

Tap the link in our bio to donate now and watch your gift be doubled for our community.

crisisassistmin

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Then: median rent around $145.
Now: about $1,600.

Wages didn’t keep up. Housing costs did.
Neighbors we serve today earn about $25,000 a year and spend most of it just to stay housed.

Since 1975, 2.5 million people have found help here when the math just didn’t work anymore.

The year changed. The zip codes changed.
The need for a safety net in Charlotte didn’t.

crisisassistmin

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Children’s mental health isn’t always shaped by school, friends, and family—sometimes it starts with a notice on the door, a packed suitcase, and another bedroom they’ll only sleep in for a few months.

Help keep children safely housed by supporting Crisis Assistance Ministry’s Challenge Match. Your gift will be matched dollar for dollar (up to $1M) and will support a neighbor who’s choosing between essentials and rent. Link in Bio

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