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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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Electrolux (and you) Help Neighbors Beat The Heat

Volunteers from Electrolux’s North American headquarters in Charlotte unloaded 750 Frigidaire air conditioners recently at Crisis Assistance Ministry's warehouse. For thousands of families in Charlotte-Mecklenburg, there is no central air or a suitable window unit to fight the heat in their homes or apartments, and extreme heat can cause adverse health effects. It's a situation that's more likely to affect families who are served by the agency.

July 19, 2022

If you’re a math and spatial-type person, ponder this: 750 Frigidaire air conditioners just about fill an 18-wheeler, stacked-top-to-bottom. 

If you’re a speedster who aims for record-setting, then picture this:  on a warm summer morning last week 25 volunteers from Electrolux’s North American headquarters in Charlotte unloaded all of those 750 Frigidaire air conditioners at a record pace at Crisis Assistance Ministry’s warehouse.

These brand-new units will be distributed to customers who have been referred by our partner agencies: families who are without central air, or even a window unit, as the summer continues to heat up.  

women unload air conditioners from truck
More than 20 volunteers from Electrolux unloaded 750 Frigidaire air conditioners for families who are trying to beat the heat.

Heat-related illnesses pose the highest risk to those who are elderly, anyone who has a pre-existing heart condition, and to pregnant women. Pre-mature births and stillbirths have been associated with extreme heat, according to NewScientist.com.  

A 95-degree day might be an inconvenience if you’re just dashing from an air-conditioned car to an air-conditioned house or apartment. But for thousands of families in Charlotte-Mecklenburg, there is no central air or a suitable window unit to fight the heat in their homes or apartments. For those who rent, landlords sometimes ignore requests for heat relief. 

It’s a situation that’s more likely to affect families served by Crisis Assistance Ministry. In fact, NPR found that in many major cities, “low-income neighborhoods are more likely to be hotter than their wealthier counterparts.” NPR’s analysis of 97 of the country’s largest cities showed that in 75% of those towns, the poorest areas were also the hottest. The urban heat island phenomenon, attributed to more asphalt, fewer trees, warmth from buildings and car exhaust, and less green cover, increases heat. A brick high-rise that’s surrounded by concrete can become an oven. 

“It can get to the high 80s, low 90s, in the house,” says George, who received one of the air conditioners. He lives with his son, 8, and their current landlord has not yet added central air.

Heat-related illnesses such as heat rash, heat exhaustion, and heat stroke pose the greatest health risks as temperatures rise.  

Pre-mature births and stillbirths have been associated with extreme heat, according to NewScientist.com, and violent crimes even rise during hotter months. Living in extreme, inescapable heat is not only miserable, but it can also be life-threatening.  

“We are committed to supporting local families dealing with the summer heat because of our dedication to shape living for the better,” said Nolan Pike, Electrolux North America CEO. “It is easy to take air conditioning for granted, and these high temperatures remind us how much others need this appliance.”  

With only a few AC units remaining, Electrolux volunteers take a well-deserved break.
After a short time and a lot of work,
the truck was halfway unloaded.

This month’s donation comes almost exactly 10 years after Electrolux’s inaugural donation of air conditioners to families served by Crisis Assistance Ministry. That summer, a then-unprecedented heat wave smothered much of the country as the Queen City hit a record-setting 104 degrees on July 1, 2012.   

With this summer’s thermometers inching higher and higher, many Charlotteans will be a little bit cooler thanks to that 18-wheeler full of air conditioner units and the ongoing support of Electrolux. The Frigidaire units, worth about $200,000 total, all are now neatly stacked and shrink-wrapped, waiting for customers to be referred, waiting to be placed into a window and plugged up, waiting to send icy blasts of relief.  

The Furniture & Appliance Store always welcomes donations of new or gently used furniture and appliances on our list of accepted items. 

Filed Under: Agency News, Donor Stories, Volunteer Stories Tagged With: #PreserveDignity, Corporate Volunteers, Customer, Electrolux, Frigidaire, Furniture & Appliance Store, Nolan Pike, Partnerships, Volunteers

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  • 500-A Spratt St.
    Charlotte, NC 28206
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When the basics are free, the rent gets paid. 💵

Shopping at the Free Store means parents can use limited dollars on housing, medicine, or gas instead of clothes and dishes.

Donated items turn into breathing room for families trying to stay housed - drop off your gently used or new items or shop our Amazon gift registry today!

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🧾 Live in Mecklenburg County and need help filing your taxes? Today is your last chance to join a TAX-A-THON. Walk-in only at Ascend Nonprofit Solutions.

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Congratulations to Sil Ganzó, from @ourbridgeforkids, for being named the 2025 Charlotte Woman of the Year!

At Crisis Assistance Ministry, we are honored to see her recognized alongside two leaders from our own history: founding CEO Caroline Love Myers and current CEO Carol Hardison who were both named Charlotte Woman of the Year.

All three women share a powerful common thread: they listen closely to neighbors who are often overlooked, create spaces where every family can belong, and turn urgent community needs into lasting change for Charlotte.

We are deeply honored to share this legacy and to celebrate Sil Ganzó as the 2025 Charlotte Woman of the Year.

crisisassistmin

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Years after getting help to keep a roof over her kids’ heads, Jennifer now leads Wells Fargo volunteer teams in our Free Store. The same place that once helped her through a hard season is where she now shows up for other families.

Want to see why serving here means so much to her?
👉 Read her full story at (link in bio).

crisisassistmin

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Zoom in to read 🔍

Swipe through and share this love-letter series to honor the people quietly holding our community together.

crisisassistmin

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#WorldHealthDay, but make it spring cleaning. 🌱

Our Free Store helps neighbors find clothes, shoes, and everyday essentials—without spending a dime—so they can put more toward rent, meds, and keeping the lights on.

Freshen your closet, boost a family’s health. Want to see how the Free Store works and what we’re stocking this season?

Head to our bio to learn more and find out how your spring clean‑out can help fill the shelves. 💛

crisisassistmin

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Name a better group activity than pulling up with @presenthelpmovement to inspect donations and stock shelves at @crisisassistmin. We’ll wait. 🙌🏽

These volunteers are making it easier for neighbors to find what they need—for free—at @crisisassistmin.

Got a group that wants to do some good together? Come volunteer with us. 💛 (Link in the usual place 😏)

crisisassistmin

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This is our official statement regarding the recent post. There’s more to the story than what appeared on your screen.

Thank you for standing beside us as we unpack it.

crisisassistmin

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If you’re looking for our impact, follow the lines.

Each ribbon on this carousel leads to one way neighbors, donors, and volunteers kept Charlotte families stable in FY 2025:

1️⃣ 43,927 neighbors received help when they needed it most.
2️⃣ 1.7 million items of clothing, household goods, and appliances were distributed free of charge.
3️⃣ $3.6 million in emergency rent assistance helped prevent eviction and homelessness.
4️⃣ 100% of Financial Empowerment graduates remained housed 12 months later.
​
These aren’t just numbers. They are meals on tables, lights that stayed on, and leases that didn’t get broken.

👉 Swipe through, follow a line, and see how your support keeps Charlotte families housed, hopeful, and moving forward.

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