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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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Celebrating Volunteers

Nearly every day, volunteers share their time and their energy to support of Crisis Assistance Ministry's critical mission: to  provide assistance  and advocacy for people in financial crisis, helping them move toward self-sufficiency. During National Volunteer Appreciation Week, and every week, we salute every neighbor who pitches in to strengthen this community in priceless ways.

April 19, 2023

Nearly every day, volunteers show up and give back here at Crisis Assistance Ministry.

They are individuals young and young-at-heart, families, corporate teams, faith groups, school classes, youth groups, and friendship circles. These neighbors share their time and their energy to support a critical mission: to  provide assistance  and advocacy for people in financial crisis, helping them move toward self-sufficiency.

Here, the community comes together to help our neighbors who are struggling with limited financial resources. In the most recent fiscal year, volunteers made it possible for Crisis Assistance Ministry to provide for the basic needs of more than 16,000 families while also empowering our neighbors with tools to achieve financial stability.

West Charlotte High School teens visit every week to help prepare items for Free Store shoppers. They loved posing for Volunteer Appreciation Week in between tasks.

Every year, Charlotte Latin brings exchange groups from across the Atlantic to spend a few hours giving back here in the Queen City. This week, youngsters from France got a glimpse of how American nonprofits strengthen communities by working together.

Corporate workgroups like those from Red Ventures and Electrolux build team camaraderie as they work together to meet neighbors’ basic needs.

The team from Centralina Regional Council assembled snack packs for families awaiting financial assistance or visiting the Free Store.

Volunteers of all ages contribute by collecting donations, making blankets, and helping out wherever they are needed.

Elle has collected warm items and donations for 4 years.
Each year she brings more items to help Free Store shoppers.
Wayfinders scholars assembled blankets for families shopping free-of-charge.
Deltas celebrated their Founders Day by helping inspect and prepare donated items in the warehouse.

Families enjoy giving back together throughout the year, and friends schedule their outings to include a group volunteer shift.

This mother and son team from Covenant Presbyterian got a little bonding in while they hung clothes and stocked the store.
Eric’s Army kicked off their birthday celebrations by volunteering together.

According to the Independent Sector’s latest report, the current estimated dollar value of volunteer time is $31.80 per hour. But the truth is: volunteers are invaluable.

Together, volunteers extend our mission into the community and make it possible for trained staff to focus directly on families with immediate needs for rent and utility assistance, clothing, household goods, or other essentials.

During National Volunteer Appreciation Week, and every week, we salute every neighbor who pitches in to strengthen this community in priceless ways.

You can join our volunteer crew too.

You can find group and individual opportunities on our volunteer portal year-round.

Filed Under: Agency News, Volunteer Stories Tagged With: #PreserveDignity, #PreventHomelessness, Centralina Regional Council, Charlotte Latin School, Electrolux, Free Store, Independent Sector, Red Ventures, School volunteers, Teen Volunteers, Teens, Volunteers, West Charlotte High

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Crisis Assistance Ministry

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  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID:
    EIN 56-1416719
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Recent Photos

crisisassistmin

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🥳What better day than Fashion Day to help our neighbors with back-to-school needs! 
🔗Check out exactly what is needed, hit up your favorite retailer, and grab a few polos and khakis. 
👖Ship them directly to us or drop them off at our Drive Thru Tuesday through Friday, 9 a.m. to 4 p.m., or Saturday, 10 a.m. to  3 p.m., and we'll get them into the hands of CMS students through our Free Store and Partner Agency Network.

crisisassistmin

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🎓🎓🎓Look CLOSELY at this video. You'll see a group, but each extraordinary individual within it carries a story of resilience that knows no bounds. As we congratulate our newest customer advocate class, we're also honoring their unique experiences and eagerly anticipate their advocacy moving forward. Collectively, their stories powerfully illustrate the challenges many families navigate when seeking help during a crisis.

This year, as we mark our 50th Anniversary, our Customer Advocate's #LivedExperiences are only a few of #50StoriesofCrisisAssistance Ministry we're sharing— demonstrating stories of resilience and the support that helps individuals regain stability.

crisisassistmin

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Happy Independence Day as we celebrate freedom in all its forms— including the freedom to pursue housing and financial stability! We cheer on all those working hard to build a secure future for themselves and their families. #FinancialFreedom #IndependenceDay

Crisis Assistance Ministry will be closed on July 4th. We will resume normal business hours on Saturday, July 5, 2025.

crisisassistmin

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Inspired! Last week, the Middle School Ministry from Thomas Road Baptist Church (Lynchburg, VA) @ThomasRoad traveled over 200 miles to serve our Mecklenburg County neighbors.

Despite the heat, these young people delivered 150 snack packs and cold water and meticulously stocked the Free Store with dignity. 

There's always a place for volunteer groups here. Head over to our link in bio to sign up.

crisisassistmin

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"It could have been way worse... I was on the emergence of a deployment and I couldn't get any help here from family and friends."

George, an active service member, courageously shares his #LivedExperience of facing a financial crisis while deployed. He found a lifeline at Crisis Assistance Ministry, securing vital rental and utility assistance. Since 1975, we have been here lifting up our neighbors so that no one has to face financial hardship alone.

For 50 years, neighbors like George have found what they needed at Crisis Assistance Ministry to achieve financial stability. His is just one of #50StoriesofCrisisAssistance Ministry we're sharing in recognition of #50yearsofhopeCLT.

crisisassistmin

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🚨ATTENTION: A new bill in Congress, H.R. 1, proposes significant cuts to vital safety-net programs for Mecklenburg County families. This could impact food security, healthcare, and energy assistance for our most vulnerable neighbors.

At Crisis Assistance Ministry, we believe everyone deserves basic dignity. Learn why these potential changes matter to our community and how it may affect you.

➡️ Tap the link in bio for full details.

crisisassistmin

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Full circle moments! ✨ In our 50th Anniversary year, we were so honored to welcome students from @queensuniv, carrying forward a legacy started by our founder, Queens alumna Caroline Love Myers!

This amazing group spent their afternoon meticulously stocking our Free Store and processing incoming donations – turning generous gifts into dignified essentials for families in crisis.

These students reminded us that these shelves stay full because of YOU, our incredible material goods donors! Your contributions directly empower families. Want to keep this legacy of compassion thriving? Learn how to donate goods: Link in Bio!

crisisassistmin

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🥵 We are feeling the Charlotte heat! For many neighbors, staying cool isn't just about comfort—it's critical. Extreme heat disproportionately impacts lower-income communities due to factors like urban heat islands and historical disinvestment.

Here at Crisis Assistance Ministry, the community comes together to help households pay their utilities, ensuring families can have air conditioning or running fans during these sweltering days. You can be the neighbor to help keep the electricity on! Link in bio to learn more and give.

crisisassistmin

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Twenty-five years of heart. 25 years of steadfast leadership. ✨ We're honoring our CEO, Carol Hardison, for a quarter-century of dedicated service to Crisis Assistance Ministry and our neighbors. It's remarkable, especially considering she's only the second CEO in our 50-year journey!

Want to help us celebrate this amazing milestone? Flood our comments with a "Happy Anniversary Carol!" 👇Don't forget to tag her @carolinthehouse
#HappyAnniversaryCarol #Leadership #CommunityHero #CrisisAssistanceMinistry #Charlotte

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