• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

  • Get Help
    • Emergency Financial Assistance
    • Free Store – Clothing & Essentials
    • Financial Empowerment
  • About
    • 50 Years of Help Hope Understanding
    • Contact Us | Hours
    • Board of Directors
    • Executive Team
    • Financial Reports
    • Join Our Team
    • For the Media
  • Impact
  • Volunteer
  • Engagement
    • Agency Partners
    • Poverty Awareness & Education
    • Financial Security CLT
  • Blog
  • Ways to Give
    • Make a Financial Donation
    • Donate Clothing & Household Goods
    • Donation Drives
    • Donate Via Amazon Gift Registry
    • Donate a Car or Motor Vehicle
    • Donate Stock
    • Donor-Advised Funds
  • Donate Now

The Language of Service

The St. Matthews Baptist Church youth group traveled far to volunteer at Crisis Assistance Ministry. They donated clothes, assembled lunches, played with children, and even used their Spanish skills to connect with customers. Their dedication and positive attitude left a lasting impact on the community.

July 8, 2024

St. Matthews Youth Group Connects Kentucky to Charlotte Community

By Cary Donley

Cary here, Crisis Assistance Ministry’s Volunteer Engagement Coordinator. I’m thrilled to contribute to this blog! In my role, I oversee the entire volunteer experience, collaborating with dedicated faith-based, for-profit, and non-profit organizations—both local and those traveling from across the U.S.—to provide critical assistance to our neighbors experiencing a financial crisis. We work together to ensure families can stabilize their housing, have access to basic necessities, and chart a path toward financial stability.

Let me tell you about the St. Matthews Baptist Church youth group’s incredible impact on the Charlotte community during their visit to Crisis Assistance Ministry. All the way from Kentucky, these devoted young people left a lasting impression (and maybe a few tears on my end!). Because this experience forged such a strong bond, I want to share it with you. But before I dive into their amazing work, let’s explore the history of St. Matthews Baptist Church’s inspiring youth program.

A Strong Foundation

St. Matthews Baptist Church’s Minister of Students, Brian, sought urban volunteer opportunities for their youth group. After considering several options, they chose three organizations for their weeklong service trip to Charlotte. When he and his team toured Crisis Assistance Ministry during a pre-trip visit, they learned that children’s clothing were a critical need for the families served here.

They took that as a call to action. St. Matthews Baptist Church didn’t just send youth volunteers. They mobilized their entire community to answer that need! Church seniors, fueled with compassion, hit the aisles at Marshalls, buying out entire sections to support Charlotte families in need. They didn’t stop there. They packed up a mountain of donations and drove them all the way from Kentucky!

Twenty-seven dedicated volunteers (including 19 youth) from St. Matthews Baptist Church made the long 8-hour drive to Crisis Assistance Ministry, bringing donations with them. Over four days, they enthusiastically volunteered in the Free Store and Free Store Production areas, served meals in the Lunch Ministry, and even spent quality time reading and playing with children in the lobby.

A Daughter’s Dress, a Community’s Hope

The group was able to process and hang their own donations. Minister Brian didn’t fully anticipate the profound this volunteer experience would have on him personally. While sorting donations, he came across an Easter dress his daughter cherished but outgrew. Witnessing its journey from his own family to the children’s racks in the Crisis Assistance Ministry’s Free Store, where families shop for household necessities free of charge, was a deeply emotional moment. The thought of another child finding joy in a garment that held such meaning for his own family truly warmed his heart.

Contributions Beyond Measure

The youth group realized that everyone deserves dignified clothing, and they made that a reality for more than 80 families a day who shop here free of charge. They not only donated a substantial amount of clothing (filling over 100 racks!), but also actively participated in various service activities. They assembled and distributed 800 lunches, donated books and toys for children, and spent quality time reading and playing with them in the lobby. This dedication translated into over 400 hours of volunteer service in just one week!

The St. Matthews Baptist Church youth group visit wasn’t just about numbers on a spreadsheet. It was about real connections. Some of the young people surprised me (and maybe even themselves!) by using their Spanish from school all the way back in Kentucky to chat with our customers. It was a heartwarming reminder that service can take many forms. Minister Brian, their leader, couldn’t have been happier. He was especially excited about our partnership with Philips Academy – a real symbol of how Crisis Assistance Ministry opens its doors to everyone.  For him, it meant the world – that no matter your background or perceived limitations, you can find a way to make a difference here.

A Moment of Reflection

It was a humbling experience to work with St. Matthews Baptist Church from Kentucky. It reminded me that this is not just a job, but a connection that builds the bridge between people who want to serve and our neighbors who just need a “hand up.” This group’s t-shirts say it all: “LOVE ONE ANOTHER, IT’S NOT AN OPTION.”

Hope starts with you! Crisis Assistance Ministry needs your compassion. Sign up to volunteer today and help stabilize families right here in our community.

Volunteer Today!

Cary Donley serves as Crisis Assistance Ministry’s Volunteer Engagement Coordinator. She is a single mother of two who enjoys spending time with her children and advocating for her community.

Filed Under: Volunteer Stories Tagged With: Free Store, Kentucky, St. Matthews Baptist Church, Teen Volunteers, Volunteer, Volunteers, Youth Volunteers

Primary Sidebar

Browse by Category

  • Advocacy
  • Agency News
  • Campaign
  • Customer Stories
  • Donor Stories
  • Volunteer Stories

Recent Posts

  • Group of people standing and talking in the Crisis Assistance Ministry lobby during the 2025 alumni eventCrisis Assistance Ministry Welcomes New Board Members 
  • A Tale of Two Customers 
  • The Cycle of Poverty, Eviction, and Mental Illness
  • New Report Reveals Deepening Pressure on Charlotte Mecklenburg Families 
  • The Benefits Cliff: When Progress Costs Too Much

Search

Follow

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube

Footer

Crisis Assistance Ministry

Contact Us

  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID:
    EIN 56-1416719
  • Send us a message
  • Facebook
  • Instagram
  • LinkedIn
  • YouTube

Newsletter

Stay up-to-date by subscribing to our newsletter.

Join Our Mailing List

Search Our Site

Recent Photos

crisisassistmin

Open post by crisisassistmin with ID 17987113247813254
Today, we want to say a heartfelt thank you to the generous leaders in our local real estate community who are standing behind families in crisis.

Because of these Challenge partners, every gift to Crisis Assistance Ministry is being matched, dollar for dollar, up to $1 million. That means every contribution from our community goes twice as far to help keep neighbors safely housed, with the lights on and essentials covered.

In an industry that understands better than anyone how much “home” matters, these challengers are using their influence to protect it for families who are hanging on by a thread. Their leadership is not just financial; it sends a powerful message that stable housing is a shared responsibility.

To each of our real estate partners: THANK YOU for believing that every family deserves a safe place to call home, and for inviting our community to join you in doubling their impact.

💛 You can be part of this, too. Give to the Match Challenge today, and your gift will be doubled for families facing crisis: Link in Bio

crisisassistmin

Open post by crisisassistmin with ID 18440646022139634
Help us welcome our newest Board members: Sherry Ferguson, Jay Herring, and Allison Hoffman. 💛

Our Board is a volunteer group of community leaders guiding housing stability and financial assistance work across Charlotte‑Mecklenburg. They bring expertise from finance, healthcare, housing, law, and grassroots organizing, all grounded in a shared commitment to neighbors in financial crisis.

New Board member Allison Hoffman put it this way:

“It is such an honor to join the amazing board at Crisis Assistance Ministry. I'm looking forward to learning more about the important work they are doing in our community, and raising awareness about the financial hardships our neighbors are facing.”

We are grateful for Sherry, Jay, and Allison’s time, talents, and heart for this mission.

crisisassistmin

Open post by crisisassistmin with ID 18427954012193413
Spring cleaning meets summer sun. 🌼☀️ This week’s most needed items on our Amazon Wishlist are Fabuloso and sunscreen, helping neighbors keep their homes fresh and their families protected as warmer days approach.

Scan the QR code in the graphic or use the link in our bio to shop our wishlist and have essentials sent directly to Crisis Assistance Ministry. Every item you give makes a real difference for a local family. 💛

crisisassistmin

Open post by crisisassistmin with ID 18066457052373345
Change happens when we show up and speak out.

Earlier this week, Carol Hardison @carolinthehouse stood before @cltgov  City Council to support “The People’s Budget” – a vision for a city budget that centers care, dignity, and justice for all of Charlotte, not just a few.

Every day, we see neighbors pushed to the brink by rising housing costs, low wages, and impossible choices. In the last fiscal year, 52,625 evictions were filed in Mecklenburg County.

Carol uses her voice publicly and consistently so those realities are not ignored, calling for investments in housing stability and the services families rely on. Leadership means being willing to be seen, to listen, and to speak up for those who are too often left out of the conversation. We are grateful to have a leader who does exactly that for our entire community. 💛

crisisassistmin

Open post by crisisassistmin with ID 18103108180997688
According to a national study, renters who believe they’re likely to be evicted in the next two months have more than double the odds of experiencing depression and anxiety compared with renters who feel secure in their housing.

Even the threat of losing a home can keep families up at night. This Mental Health Awareness Month and Affordable Housing Month, we’re working so that more Mecklenburg County neighbors can worry less about eviction and focus more on healing.

crisisassistmin

Open post by crisisassistmin with ID 18097959908119732
This could have been a novel full of obstacles, but it’s a real story of hope, resilience, and strength.

In “A Tale of Two Customers,” Mandy and Shawn walk through the same lobby at Crisis Assistance Ministry carrying very different burdens and find the same open door to help and a way forward. Their journeys reflect what so many of our neighbors face when life unravels: past‑due notices, hard choices, and the fear of losing home and stability.

But there’s light at the end of the tunnel.

During our Challenge Match, every dollar you give is matched dollar for dollar, so your generosity goes twice as far—twice the help, twice the impact, twice the hope—for families like Mandy’s and Shawn’s. Tap the link in our bio to read “A Tale of Two Customers” and make your matched gift today.

crisisassistmin

Open post by crisisassistmin with ID 18102786638003677
This group surprised us in the best way 💛

The Child First team from Children’s Home Society of North Carolina showed up with a gentle approach and fierce tenacity, carefully inspecting donations that will soon support local families — and somehow made it all look fun and effortless at the same time. We’re so grateful for partners whose mission to strengthen children and families aligns so closely with ours, and we can’t wait to welcome them back again soon.

crisisassistmin

Open post by crisisassistmin with ID 18119533483581596
We’ve been looking for you everywhere — our favorite financial supporter! We checked X, we peeked at Bluesky, and look at that … we finally found you here on Instagram. 

Every dollar you give to our Challenge Match is matched dollar for dollar (up to $1 million!) turning one act of generosity into two. Your gift goes twice as far: twice the help, twice the impact, twice the hope for neighbors who are doing everything they can to keep the lights on and a safe place to call home.

Ready to make your generosity do double duty?

🔁 Your donation is matched 1:1
❤️ Twice the impact for families in crisis
📲 Give today and help keep the lights on, the rent paid, and hope alive

Tap the link in our bio to donate now and watch your gift be doubled for our community.

crisisassistmin

Open post by crisisassistmin with ID 18089886851462106
Then: median rent around $145.
Now: about $1,600.

Wages didn’t keep up. Housing costs did.
Neighbors we serve today earn about $25,000 a year and spend most of it just to stay housed.

Since 1975, 2.5 million people have found help here when the math just didn’t work anymore.

The year changed. The zip codes changed.
The need for a safety net in Charlotte didn’t.

© 2026 · Crisis Assistance Ministry · Charlotte, NC · Privacy Policy · Site by Rabell Creative