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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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Winter Volunteers Warm Hearts

February 25, 2025

Countless groups and individuals took the opportunity to get involved as 2025 got rolling. Throughout the cold months, volunteers inspected, organized, and distributed new and gently used items, ensuring our neighbors faced both the winter chill and the warmer, almost spring-like days with dignity and support.

Elliot Davis

Elliot Davis came through with 32 volunteers and opened hearts to serve the community on a frigid morning at the beginning of the month. This group was focused on making the most of their time at Crisis Assistance Ministry. They helped stock the Free Store, hung clothing, and inspected through donations to uphold dignity for our neighbors today.  It was a pleasure hosting them and seeing their dedication and impact.

Aramark

This partnership has blossomed into a monthly commitment with new additions to the group each month. Their contagious enthusiasm lifts everyone’s spirits. They were awarded a grant to serve the community during their “annual volunteer events” and identified Crisis Assistance Ministry to receive volunteer service hours. The financial grant enabled the team to distribute brand-new hats, gloves, fitted neck scarves for extreme weather, eight-hour pocket warmers, and chapstick to 350 unhoused neighbors. These winter essentials made the perfect accompaniment to this winter’s pop-up Coat Shopping Days with partner agency Roof Above, where Aramark volunteers served as a personal stylists ensuring each community member received winter gear that was “just right.”

Tokai Carbon

Tokai Carbon team members spent their annual giving event serving individuals at Crisis Assistance Ministry. Their team always goes above and beyond for our neighbors, tackling the most urgent needs with diligence and dedication. They purchased and distributed warm Chick-fil-A breakfast biscuits to families and individuals awaiting assistance, helped unload a Cintas truck FULL of freshly cleaned and repaired coats and then organized and sized the coats to prepare for an event with one of our partner agencies, Roof Above.

Atrium

Atrium is no stranger to Crisis Assistance Ministry’s mission. With shifts throughout the year and their participation in the Partner Agency Shopping Service program, they help improve services for people in Charlotte-Mecklenburg by bringing aid directly to neighborhoods where they are needed most. This winter, the team distributed new personal care products to senior citizens at the West Charlotte Recreation Center.

Last year, Mecklenburg County residents received more than 1.6 million items of clothing, shoes, and household essentials. Nearly every item is touched by one or more volunteers as it makes its way from donor to recipient. Their tireless efforts directly impact the lives of families facing hardship.

On average 125 families seek help here daily, with children under 18 making up 41% of those benefiting from Crisis Assistance Ministry’s stability services.

By providing essential resources and support, volunteers empower individuals and families to overcome challenges and build a brighter future.

How You Can Help

Volunteers are the lifeblood of Crisis Assistance Ministry. They pour their hearts and souls into supporting programs that provide essential assistance to families facing hardship, empower our neighbors to build a brighter future, and encourage a community that truly understands the challenges of financial stability.

There are countless volunteer opportunities ranging from Free Store Assistant, Donation Door Attendant, Breakfast Ministry, and Free Store Production. Whether you are a seasoned pro or just starting your volunteer journey, Crisis Assistance Ministry invites you to join in supporting our neighbors in Charlotte-Mecklenburg.

Gather a group of friends, colleagues, or neighbors and sign up to volunteer together. Or, if you prefer, come on your own and be warmly welcomed by our team.

Volunteer

The mission of Crisis Assistance Ministry is to help and advocate for people in financial crisis, helping them move toward self-sufficiency.

Filed Under: Volunteer Stories Tagged With: 50, Aramark, Atrium Health, Elliot Davis, Tokai Carbon, Volunteers

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Recent Posts

  • Group of people standing and talking in the Crisis Assistance Ministry lobby during the 2025 alumni eventCrisis Assistance Ministry Welcomes New Board Members 
  • A Tale of Two Customers 
  • The Cycle of Poverty, Eviction, and Mental Illness
  • New Report Reveals Deepening Pressure on Charlotte Mecklenburg Families 
  • The Benefits Cliff: When Progress Costs Too Much

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Crisis Assistance Ministry

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  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID:
    EIN 56-1416719
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crisisassistmin

Open post by crisisassistmin with ID 18440646022139634
Help us welcome our newest Board members: Sherry Ferguson, Jay Herring, and Allison Hoffman. 💛

Our Board is a volunteer group of community leaders guiding housing stability and financial assistance work across Charlotte‑Mecklenburg. They bring expertise from finance, healthcare, housing, law, and grassroots organizing, all grounded in a shared commitment to neighbors in financial crisis.

New Board member Allison Hoffman put it this way:

“It is such an honor to join the amazing board at Crisis Assistance Ministry. I'm looking forward to learning more about the important work they are doing in our community, and raising awareness about the financial hardships our neighbors are facing.”

We are grateful for Sherry, Jay, and Allison’s time, talents, and heart for this mission.

crisisassistmin

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Spring cleaning meets summer sun. 🌼☀️ This week’s most needed items on our Amazon Wishlist are Fabuloso and sunscreen, helping neighbors keep their homes fresh and their families protected as warmer days approach.

Scan the QR code in the graphic or use the link in our bio to shop our wishlist and have essentials sent directly to Crisis Assistance Ministry. Every item you give makes a real difference for a local family. 💛

crisisassistmin

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Change happens when we show up and speak out.

Earlier this week, Carol Hardison @carolinthehouse stood before @cltgov  City Council to support “The People’s Budget” – a vision for a city budget that centers care, dignity, and justice for all of Charlotte, not just a few.

Every day, we see neighbors pushed to the brink by rising housing costs, low wages, and impossible choices. In the last fiscal year, 52,625 evictions were filed in Mecklenburg County.

Carol uses her voice publicly and consistently so those realities are not ignored, calling for investments in housing stability and the services families rely on. Leadership means being willing to be seen, to listen, and to speak up for those who are too often left out of the conversation. We are grateful to have a leader who does exactly that for our entire community. 💛

crisisassistmin

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According to a national study, renters who believe they’re likely to be evicted in the next two months have more than double the odds of experiencing depression and anxiety compared with renters who feel secure in their housing.

Even the threat of losing a home can keep families up at night. This Mental Health Awareness Month and Affordable Housing Month, we’re working so that more Mecklenburg County neighbors can worry less about eviction and focus more on healing.

crisisassistmin

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This could have been a novel full of obstacles, but it’s a real story of hope, resilience, and strength.

In “A Tale of Two Customers,” Mandy and Shawn walk through the same lobby at Crisis Assistance Ministry carrying very different burdens and find the same open door to help and a way forward. Their journeys reflect what so many of our neighbors face when life unravels: past‑due notices, hard choices, and the fear of losing home and stability.

But there’s light at the end of the tunnel.

During our Challenge Match, every dollar you give is matched dollar for dollar, so your generosity goes twice as far—twice the help, twice the impact, twice the hope—for families like Mandy’s and Shawn’s. Tap the link in our bio to read “A Tale of Two Customers” and make your matched gift today.

crisisassistmin

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This group surprised us in the best way 💛

The Child First team from Children’s Home Society of North Carolina showed up with a gentle approach and fierce tenacity, carefully inspecting donations that will soon support local families — and somehow made it all look fun and effortless at the same time. We’re so grateful for partners whose mission to strengthen children and families aligns so closely with ours, and we can’t wait to welcome them back again soon.

crisisassistmin

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We’ve been looking for you everywhere — our favorite financial supporter! We checked X, we peeked at Bluesky, and look at that … we finally found you here on Instagram. 

Every dollar you give to our Challenge Match is matched dollar for dollar (up to $1 million!) turning one act of generosity into two. Your gift goes twice as far: twice the help, twice the impact, twice the hope for neighbors who are doing everything they can to keep the lights on and a safe place to call home.

Ready to make your generosity do double duty?

🔁 Your donation is matched 1:1
❤️ Twice the impact for families in crisis
📲 Give today and help keep the lights on, the rent paid, and hope alive

Tap the link in our bio to donate now and watch your gift be doubled for our community.

crisisassistmin

Open post by crisisassistmin with ID 18089886851462106
Then: median rent around $145.
Now: about $1,600.

Wages didn’t keep up. Housing costs did.
Neighbors we serve today earn about $25,000 a year and spend most of it just to stay housed.

Since 1975, 2.5 million people have found help here when the math just didn’t work anymore.

The year changed. The zip codes changed.
The need for a safety net in Charlotte didn’t.

crisisassistmin

Open post by crisisassistmin with ID 17919929730353761
Children’s mental health isn’t always shaped by school, friends, and family—sometimes it starts with a notice on the door, a packed suitcase, and another bedroom they’ll only sleep in for a few months.

Help keep children safely housed by supporting Crisis Assistance Ministry’s Challenge Match. Your gift will be matched dollar for dollar (up to $1M) and will support a neighbor who’s choosing between essentials and rent. Link in Bio

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