• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

  • Get Help
    • Emergency Financial Assistance
    • Free Store – Clothing & Essentials
    • Financial Empowerment
  • About
    • 50 Years of Help Hope Understanding
    • Contact Us | Hours
    • Board of Directors
    • Executive Team
    • Financial Reports
    • Join Our Team
    • For the Media
  • Impact
  • Volunteer
  • Engagement
    • Agency Partners
    • Poverty Awareness & Education
    • Financial Security CLT
  • Blog
  • Ways to Give
    • Make a Financial Donation
    • Donate Clothing & Household Goods
    • Donation Drives
    • Donate Via Amazon Gift Registry
    • Donate a Car or Motor Vehicle
    • Donate Stock
    • Donor-Advised Funds
  • Donate Now

18,198 Homes Stabilized. Thanks to You.

April 3, 2025

Carol Hardison Headshot Outside Crisis Assistance Ministry Building
Carol Hardison is CEO of Crisis Assistance Ministry.

In 1975, local faith leaders came together to create a “one-stop shop” to meet the urgent need for housing stability they saw emerging in our community. From this grassroots movement, Crisis Assistance Ministry was born.

Today, the mission of this independent nonprofit organization remains the same: “to provide assistance and advocacy for people in financial crisis, helping them move toward self-sufficiency.”

Statistics illustrating circumstances of individuals and households served at Crisis Assistance Ministry.
64% of customer's income is obligated to pay rent & utilities, on average.
$2,042 is average gross monthly income of customers receiving financial assistance vs. $6,697 median gross monthly income for Mecklenburg County residents.
41% of individuals benefiting from services are children.
More than one-third (38%) of families seeking financial assistance had not sought help in the past 5 years.
53% of households served had earned income in the prior thirty days before receiving financial assistance.

Households served here often earn little more than $24,000 a year—only 1/3 of the area’s median income—and, on average, spend nearly 2/3 of that on housing and utilities. No wonder a small bump in the road can easily put a family’s housing in jeopardy as they struggle with the cost of rent, utilities, transportation, food, and other essentials.

An average of 125 families per day turn to Crisis Assistance Ministry hoping for a miracle to bridge a financial gap. With your support, they find short-term assistance to avoid eviction or loss of utilities; clothing and household essentials to sustain their family, and empowerment to build a brighter future for themselves and our entire community. Thank you.

All of this is only possible because of the support of people like you. Last year, more than 18 thousand Mecklenburg County households (18,198 to be exact) received assistance to remain safely housed and chart a path beyond their crisis toward longer-term financial stability.

You lift up our neighbors as you volunteer your time, contribute financially, and raise your voice on behalf of the families served here. You make it possible for moms, dads, sisters, brothers, and every kind of neighbor to avoid the downward spiral toward eviction and stabilize their homes while developing the tools to create a more secure future.

On behalf of each and every one of our 44,318 neighbors who found help, hope, and understanding here last year, thank you for the opportunity to serve our community with dignity and integrity.


Find the details in our latest Community Impact Report.

In 2024, an average of 125 households per day sought assistance here to stabilize their housing. Thanks to caring community members, 18,198 unique households received stability services at Crisis Assistance Ministry last year, including emergency rent or utility assistance, clothing, household essentials, appliances, and financial empowerment coaching.

Follow along with your ongoing impact on our social media channels: Facebook, Instagram, and LinkedIn.

Filed Under: Agency News Tagged With: #Customer, 2024, 50, annual report, Community Impact, Housing, Housing Stability, Outcomes, Stabilizing Families

Primary Sidebar

Browse by Category

  • Advocacy
  • Agency News
  • Campaign
  • Customer Stories
  • Donor Stories
  • Volunteer Stories

Recent Posts

  • Why Housing Stability Matters 
  • The Power of Financial Empowerment
  • Group of people standing and talking in the Crisis Assistance Ministry lobby during the 2025 alumni eventCrisis Assistance Ministry Welcomes New Board Members 
  • A Tale of Two Customers 
  • The Cycle of Poverty, Eviction, and Mental Illness

Search

Follow

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube

Footer

Crisis Assistance Ministry

Contact Us

  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID:
    EIN 56-1416719
  • Send us a message
  • Facebook
  • Instagram
  • LinkedIn
  • YouTube

Newsletter

Stay up-to-date by subscribing to our newsletter.

Join Our Mailing List

Search Our Site

Recent Photos

crisisassistmin

Open post by crisisassistmin with ID 18118298173770530
Tanisha had a job, a budget, and an eviction notice in her hand.

She was this close to sleeping in her car when she came to Crisis Assistance Ministry. Because of donor support, we helped cover rent and walked with her through one‑on‑one coaching so she could get back on track for good.

We are just past halfway through our Match Challenge, which means every gift is doubled for neighbors like Tanisha.

Want to help keep families housed? Tap the link in our bio to give.

crisisassistmin

Open post by crisisassistmin with ID 18092586461597816
From a cramped two‑room apartment to her first home at fifty‑one, Jennifer’s path has been anything but easy. Short‑term rent and utility help kept her family housed long enough to rebuild, save, and keep going.

Her journey shows what’s possible when a community steps in at the right time.
👉 Read the full story at https://ow.ly/jTwy50YSA6w (link in bio).

crisisassistmin

Open post by crisisassistmin with ID 18428012689135956
In this chapter of our history, Crisis Assistance Ministry became an independent 501(c)(3), evolving from “not just a faith based organization, but a community based organization,” as Caroline Myers described it. Being named the lead agency for financial assistance across Mecklenburg County solidified our role as a trusted place where neighbors turn when a financial shock threatens their stability.

crisisassistmin

Open post by crisisassistmin with ID 18105629506808957
What does care look like in real life?

For our neighbors, it looks like a bag filled with tissues, lip balm, a handwritten note, hand sanitizer wipes, toothbrushes and toothpaste, body wipes, and lotion. The Red Ventures IT team packed almost 200 of these care kits so families in crisis can feel just a little more human on some really hard days. 

Huge thanks to @RedVentures for putting compassion into action. Want to rally your own crew for a care kit build? Our Volunteer team would love to help you get started. Link in bio or https://ow.ly/V11950Z2H6E

crisisassistmin

Open post by crisisassistmin with ID 18364380457233417
Choose your person.

In this “fight” video, four of our teammates from four different departments show off their best moves. But there is no real winner, because we are all on the same side: fighting to keep families stably housed, utilities connected, and hope alive.

Step into the arena with us. Take the Challenge and double your impact for neighbors working hard to get back on their feet.

Learn more and give: link in bio 🔗

crisisassistmin

Open post by crisisassistmin with ID 17993048591794191
Happy Pride Month! 🏳️‍🌈🏳️‍⚧️

crisisassistmin

Open post by crisisassistmin with ID 18456485662112745
In November 1982, Mecklenburg County commissioners recommended that Crisis Assistance Ministry administer the county’s General Assistance funds. Becoming the lead agency for emergency financial assistance cemented our role as the place where neighbors turn when a financial crisis threatens their stability.

crisisassistmin

Open post by crisisassistmin with ID 18118754632688004
Tap the link in bio to open our very first Volunteer Yearbook. Baby Yoda starts the story, but it’s your service that lifts up neighbors and strengthens our community.

crisisassistmin

Open post by crisisassistmin with ID 18117598576816467
Summer fun is loading … and so is the laundry. 😅

This week’s most needed Amazon Wishlist items are summer beach towels and laundry detergent – because sandy, sunscreen‑covered, popsicle‑dripped clothes do not wash themselves. Families should be worrying about memories, not messes.

Shop our Amazon Wishlist and send towels and detergent straight to Crisis Assistance Ministry so neighbors can enjoy the sun and still show up in clean, fresh clothes.

Link in bio to give.

© 2026 · Crisis Assistance Ministry · Charlotte, NC · Privacy Policy · Site by Rabell Creative