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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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Biby To Lead Advancement at Crisis Assistance Ministry

May 23, 2025

Crisis Assistance Ministry is proud to announce the promotion of Shelly Biby to Chief Advancement Officer (CAO). With two decades of experience in nonprofit leadership, fundraising, and strategic communications, Biby brings a wealth of expertise and a deep commitment to community impact to her new role.

Since joining Crisis Assistance Ministry in 2024 as Director of Philanthropy, Biby has significantly enhanced the agency’s fundraising and donor engagement strategies. Her leadership has been instrumental in expanding partnerships and increasing resources to support the organization’s mission of providing assistance to people in financial crisis.

Before her tenure at Crisis Assistance Ministry, Biby served as Chief Operating Officer at MeckEd, a nonprofit dedicated to educational equity. In this role, she led both operations and advancement, successfully expanding the organization’s reach and impact. Notably, she stepped in as acting CEO during a critical leadership transition, demonstrating her capacity to guide organizations through periods of change with stability and vision.

“Shelly brings an exceptional blend of strategic thinking, operational leadership, and a passion for helping her neighbors,” said Carol Hardison, CEO of Crisis Assistance Ministry. “It was clear during her first year that her experience and values align perfectly with our mission to assist people in financial crisis and preserve dignity for those seeking our assistance.”

In this role, Biby will lead the team responsible for the agency’s philanthropic initiatives, including major gifts, individual giving, corporate and foundation partnerships, communications, volunteerism and community engagement strategies. Her strategy will be guided by a comprehensive assessment conducted by the Vandever Batten consulting firm, which highlighted the need for expansive growth in response to the increasing number of citizens lacking affordable housing in the community.

Biby is a fellow of the American Leadership Forum Cohort XX. She will participate in the upcoming Leadership Charlotte Class 47, continuing her investment in collaborative leadership and civic engagement across the region.

“I’m honored to continue my work with the dedicated team at Crisis Assistance Ministry in this new role,” said Biby. “This organization is a cornerstone of dignity and stability in our community, and I’m excited to help deepen its impact through meaningful partnerships and bold storytelling.”

Biby’s appointment marks a new chapter in the organization’s efforts to stabilize housing and support long-term financial stability for thousands of Mecklenburg County families in need.

Filed Under: Agency News Tagged With: Crisis Assistance Ministry, Employee, Leadership, Shelly Biby

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  • 500-A Spratt St.
    Charlotte, NC 28206
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🎓🎓🎓Look CLOSELY at this video. You'll see a group, but each extraordinary individual within it carries a story of resilience that knows no bounds. As we congratulate our newest customer advocate class, we're also honoring their unique experiences and eagerly anticipate their advocacy moving forward. Collectively, their stories powerfully illustrate the challenges many families navigate when seeking help during a crisis.

This year, as we mark our 50th Anniversary, our Customer Advocate's #LivedExperiences are only a few of #50StoriesofCrisisAssistance Ministry we're sharing— demonstrating stories of resilience and the support that helps individuals regain stability.

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Happy Independence Day as we celebrate freedom in all its forms— including the freedom to pursue housing and financial stability! We cheer on all those working hard to build a secure future for themselves and their families. #FinancialFreedom #IndependenceDay

Crisis Assistance Ministry will be closed on July 4th. We will resume normal business hours on Saturday, July 5, 2025.

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Inspired! Last week, the Middle School Ministry from Thomas Road Baptist Church (Lynchburg, VA) @ThomasRoad traveled over 200 miles to serve our Mecklenburg County neighbors.

Despite the heat, these young people delivered 150 snack packs and cold water and meticulously stocked the Free Store with dignity. 

There's always a place for volunteer groups here. Head over to our link in bio to sign up.

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"It could have been way worse... I was on the emergence of a deployment and I couldn't get any help here from family and friends."

George, an active service member, courageously shares his #LivedExperience of facing a financial crisis while deployed. He found a lifeline at Crisis Assistance Ministry, securing vital rental and utility assistance. Since 1975, we have been here lifting up our neighbors so that no one has to face financial hardship alone.

For 50 years, neighbors like George have found what they needed at Crisis Assistance Ministry to achieve financial stability. His is just one of #50StoriesofCrisisAssistance Ministry we're sharing in recognition of #50yearsofhopeCLT.

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🚨ATTENTION: A new bill in Congress, H.R. 1, proposes significant cuts to vital safety-net programs for Mecklenburg County families. This could impact food security, healthcare, and energy assistance for our most vulnerable neighbors.

At Crisis Assistance Ministry, we believe everyone deserves basic dignity. Learn why these potential changes matter to our community and how it may affect you.

➡️ Tap the link in bio for full details.

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Full circle moments! ✨ In our 50th Anniversary year, we were so honored to welcome students from @queensuniv, carrying forward a legacy started by our founder, Queens alumna Caroline Love Myers!

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These students reminded us that these shelves stay full because of YOU, our incredible material goods donors! Your contributions directly empower families. Want to keep this legacy of compassion thriving? Learn how to donate goods: Link in Bio!

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🥵 We are feeling the Charlotte heat! For many neighbors, staying cool isn't just about comfort—it's critical. Extreme heat disproportionately impacts lower-income communities due to factors like urban heat islands and historical disinvestment.

Here at Crisis Assistance Ministry, the community comes together to help households pay their utilities, ensuring families can have air conditioning or running fans during these sweltering days. You can be the neighbor to help keep the electricity on! Link in bio to learn more and give.

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Twenty-five years of heart. 25 years of steadfast leadership. ✨ We're honoring our CEO, Carol Hardison, for a quarter-century of dedicated service to Crisis Assistance Ministry and our neighbors. It's remarkable, especially considering she's only the second CEO in our 50-year journey!

Want to help us celebrate this amazing milestone? Flood our comments with a "Happy Anniversary Carol!" 👇Don't forget to tag her @carolinthehouse
#HappyAnniversaryCarol #Leadership #CommunityHero #CrisisAssistanceMinistry #Charlotte

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Meck County and the City of Charlotte have opened cooling stations across the area, including:
•	Day Service Centers
•	Recreation & Senior Centers
•	Charlotte Mecklenburg Libraries
•	Spraygrounds, Pools & Beaches!

PLUS, CATS (@ridecats) is offering FREE transportation to cooling stations.

This is critical for a variety of populations, including those experiencing homelessness, seniors, and families struggling with utility costs. Access to cool spaces and resources like fans (available from Mecklenburg County DSS for eligible residents!) can literally be life-saving.

KNOW THE SIGNS: Heat illness is preventable! Drink water, limit activity, and seek cool spaces. Spread the word! Visit @mecklenburgcounty for more details.

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