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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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More Than Just Stocking Shelves

July 9, 2025

This June, Crisis Assistance Ministry was incredibly fortunate to host two remarkable volunteer groups, each bringing their unique energy and dedication to supporting our Mecklenburg County neighbors. While their tasks might seem straightforward—restocking shelves and processing donations—the impact of their work and the stories behind their presence truly highlight the spirit of community and compassion that fuels our mission.

Thomas Road Baptist Church Travels for Impact

The Middle School Ministry from Thomas Road Baptist Church in Lynchburg, Virginia, traveled over 200 miles to spend a week with us, proving that distance is no barrier to generosity. Despite the sweltering heat, these young people were a force for good: distributing 150 snack packs and cold water to those in need and diligently restocking the Free Store. Their youthful enthusiasm and commitment to serving others were inspiring. It was a powerful reminder that even our youngest community members can make a significant difference, while demonstrating empathy and a willingness to help wherever they are needed, even if it’s miles away.

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A Legacy Continued — Queens University Students Honor a Founder’s Vision

This month also brought the privilege of welcoming students from Queens University of Charlotte. In this full-circle moment in our 50th Anniversary year, students honored the legacy of Queens alumna and Crisis Assistance Ministry founder Caroline Love Myers. This amazing group spent their afternoon meticulously inspecting incoming donations and restocking the Free Store—transforming generous gifts into dignified essentials for families navigating crisis. Their efforts demonstrated the vital connection between our dedicated volunteers and our generous material goods donors. This powerful combination keeps our shelves full for the average of 80 households who shop, free of charge, for essentials in the Free Store each day.

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What Two Groups Can Teach Us About Community

These two groups represent the thousands of individuals who dedicate their time and energy to Crisis Assistance Ministry throughout the year. Their efforts go beyond the physical tasks; they bring hope, dignity, and a tangible sense of community to those served here. These groups, comprising young students and college-aged individuals, both local and from afar, demonstrate the power of collective engagement and the enduring spirit of volunteerism that makes it possible to support families in crisis within Mecklenburg County.

How You Can Help

Volunteers are the lifeblood of Crisis Assistance Ministry. You pour your hearts and souls into supporting services that provide vital assistance to families facing hardship, empower our neighbors to build a brighter future, and encourage a community that truly understands the challenges of financial stability.

Whether you are a seasoned pro or just starting your volunteer journey, check out the countless volunteer opportunities available on our volunteer portal, ranging from Free Store Assistant, Donation Door Attendant, Breakfast Ministry, and Free Store Production.

Gather a group of friends, colleagues, or neighbors and sign up to volunteer together. Or, if you prefer, come on your own and be warmly welcomed by our team.

Volunteer

The mission of Crisis Assistance Ministry is to help and advocate for people in financial crisis, helping them move toward self-sufficiency.

Filed Under: Volunteer Stories Tagged With: Volunteers

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  • Group of people standing and talking in the Crisis Assistance Ministry lobby during the 2025 alumni eventCrisis Assistance Ministry Welcomes New Board Members 
  • A Tale of Two Customers 
  • The Cycle of Poverty, Eviction, and Mental Illness
  • New Report Reveals Deepening Pressure on Charlotte Mecklenburg Families 
  • The Benefits Cliff: When Progress Costs Too Much

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Crisis Assistance Ministry

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  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID:
    EIN 56-1416719
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crisisassistmin

Open post by crisisassistmin with ID 18440646022139634
Help us welcome our newest Board members: Sherry Ferguson, Jay Herring, and Allison Hoffman. 💛

Our Board is a volunteer group of community leaders guiding housing stability and financial assistance work across Charlotte‑Mecklenburg. They bring expertise from finance, healthcare, housing, law, and grassroots organizing, all grounded in a shared commitment to neighbors in financial crisis.

New Board member Allison Hoffman put it this way:

“It is such an honor to join the amazing board at Crisis Assistance Ministry. I'm looking forward to learning more about the important work they are doing in our community, and raising awareness about the financial hardships our neighbors are facing.”

We are grateful for Sherry, Jay, and Allison’s time, talents, and heart for this mission.

crisisassistmin

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Spring cleaning meets summer sun. 🌼☀️ This week’s most needed items on our Amazon Wishlist are Fabuloso and sunscreen, helping neighbors keep their homes fresh and their families protected as warmer days approach.

Scan the QR code in the graphic or use the link in our bio to shop our wishlist and have essentials sent directly to Crisis Assistance Ministry. Every item you give makes a real difference for a local family. 💛

crisisassistmin

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Change happens when we show up and speak out.

Earlier this week, Carol Hardison @carolinthehouse stood before @cltgov  City Council to support “The People’s Budget” – a vision for a city budget that centers care, dignity, and justice for all of Charlotte, not just a few.

Every day, we see neighbors pushed to the brink by rising housing costs, low wages, and impossible choices. In the last fiscal year, 52,625 evictions were filed in Mecklenburg County.

Carol uses her voice publicly and consistently so those realities are not ignored, calling for investments in housing stability and the services families rely on. Leadership means being willing to be seen, to listen, and to speak up for those who are too often left out of the conversation. We are grateful to have a leader who does exactly that for our entire community. 💛

crisisassistmin

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According to a national study, renters who believe they’re likely to be evicted in the next two months have more than double the odds of experiencing depression and anxiety compared with renters who feel secure in their housing.

Even the threat of losing a home can keep families up at night. This Mental Health Awareness Month and Affordable Housing Month, we’re working so that more Mecklenburg County neighbors can worry less about eviction and focus more on healing.

crisisassistmin

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This could have been a novel full of obstacles, but it’s a real story of hope, resilience, and strength.

In “A Tale of Two Customers,” Mandy and Shawn walk through the same lobby at Crisis Assistance Ministry carrying very different burdens and find the same open door to help and a way forward. Their journeys reflect what so many of our neighbors face when life unravels: past‑due notices, hard choices, and the fear of losing home and stability.

But there’s light at the end of the tunnel.

During our Challenge Match, every dollar you give is matched dollar for dollar, so your generosity goes twice as far—twice the help, twice the impact, twice the hope—for families like Mandy’s and Shawn’s. Tap the link in our bio to read “A Tale of Two Customers” and make your matched gift today.

crisisassistmin

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This group surprised us in the best way 💛

The Child First team from Children’s Home Society of North Carolina showed up with a gentle approach and fierce tenacity, carefully inspecting donations that will soon support local families — and somehow made it all look fun and effortless at the same time. We’re so grateful for partners whose mission to strengthen children and families aligns so closely with ours, and we can’t wait to welcome them back again soon.

crisisassistmin

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We’ve been looking for you everywhere — our favorite financial supporter! We checked X, we peeked at Bluesky, and look at that … we finally found you here on Instagram. 

Every dollar you give to our Challenge Match is matched dollar for dollar (up to $1 million!) turning one act of generosity into two. Your gift goes twice as far: twice the help, twice the impact, twice the hope for neighbors who are doing everything they can to keep the lights on and a safe place to call home.

Ready to make your generosity do double duty?

🔁 Your donation is matched 1:1
❤️ Twice the impact for families in crisis
📲 Give today and help keep the lights on, the rent paid, and hope alive

Tap the link in our bio to donate now and watch your gift be doubled for our community.

crisisassistmin

Open post by crisisassistmin with ID 18089886851462106
Then: median rent around $145.
Now: about $1,600.

Wages didn’t keep up. Housing costs did.
Neighbors we serve today earn about $25,000 a year and spend most of it just to stay housed.

Since 1975, 2.5 million people have found help here when the math just didn’t work anymore.

The year changed. The zip codes changed.
The need for a safety net in Charlotte didn’t.

crisisassistmin

Open post by crisisassistmin with ID 17919929730353761
Children’s mental health isn’t always shaped by school, friends, and family—sometimes it starts with a notice on the door, a packed suitcase, and another bedroom they’ll only sleep in for a few months.

Help keep children safely housed by supporting Crisis Assistance Ministry’s Challenge Match. Your gift will be matched dollar for dollar (up to $1M) and will support a neighbor who’s choosing between essentials and rent. Link in Bio

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