Holiday Schedule

Crisis Assistance Ministry will be closed to all customers, donors, volunteers, and staff on the following dates in 2026:

  • Thursday, January 1 - New Year's Day
  • Monday, January 19 - Dr. Martin Luther King, Jr.'s Birthday
  • Monday, May 25 - Memorial Day
  • Friday, June 19 - Juneteenth National Independence Day
  • Friday, July 3 - Saturday, July 4 - Independence Day
  • Monday, September 7 - Labor Day
  • Thursday, November 26 - Saturday, November 28 – Thanksgiving
  • Thursday, December 24 - Saturday, December 26 – Christmas

Help, Hope & Understanding

The Power of Financial Empowerment

On a warm Saturday morning in late October 2025, Eddie graduated from Crisis Assistance Ministry’s Financial Empowerment service. Following months of one-on-one counseling ​​filled with honest — and sometimes challenging — conversations with his Financial Empowerment Specialist, Randee, Eddie marked his hard work with a graduation celebration.  Life Before Financial Empowerment  In early 2025, Eddie was married with four children. He had a thriving […]

Crisis Assistance Ministry Welcomes New Board Members 

Crisis Assistance Ministry is happy to welcome Sherry Ferguson, Jay Herring, and Allison Hoffman to the Board of Directors! Serving on Crisis Assistance Ministry’s Board of Directors means far more than attending meetings. Board members help shape policy for programs that help families move toward self-sufficiency, and support staff who show up every day to meet neighbors at some of the hardest moments of their […]

VITA Free Tax Prep Meck

Free Tax Prep Meck is back. IRS-Certified tax preparation at no cost to qualifying individuals.

Crisis Assistance Ministry Names Matthew Sharp Chief Housing Stability Officer 

Crisis Assistance Ministry is pleased to announce the appointment of Matthew Sharp as Chief Housing Stability Officer (CHSO). Sharp brings more than 19 years of senior leadership experience across the nonprofit and higher education sectors to this critical executive role. As CHSO, Sharp will lead the agency’s Housing Stability Services division, overseeing emergency financial assistance […]

“Toys from Thomas” Comes to Crisis Assistance Ministry

Carolina Panthers offensive tackle Taylor Moton and his family bring Toys from Thomas to life for families working hard toward financial stability.

Warm Hearts, Warm Smiles For More Than 20 Years

More than two decades ago, then WSOC Meteorologist Steve Udelson saw a need and rallied the Charlotte-Mecklenburg community to solve it. That first year, viewers donated about 3,000 coats for people served by Crisis Assistance Ministry. By the time Steve retired, the annual collection was averaging more than 30,000 coats. All told, Steve’s Coats is […]

Charlotte Means Business: Local Companies Give Time and Dollars to Preserve Dignity

With some of the largest companies in America headquartered in the Charlotte Region, it is no surprise that local businesses enhance Crisis Assistance Ministry’s ability to serve Mecklenburg County. From thousands of volunteer hours to clothing and household good donations to sizeable financial gifts, Charlotte companies provide critical support to Crisis Assistance Ministry operations. Over […]

Stronger Together: How Our Partner Agency Network Amplifies Impact

Every day in Mecklenburg County, families face unexpected crises – a job loss, a medical emergency, or a sudden rent increase – that threaten to upend their stability. When that happens, no one should have to face those challenges alone. That belief drives Crisis Assistance Ministry’s Partner Agency Network, a collaboration of organizations working together to ensure help arrives […]

The 50-Year Legacy of the Free Store

What if every shirt, every pair of pants, and every warm coat had a story to tell? Not just the journey it took from one home to a donation bin, but the story of the family who received it, the hope it brought, and the crisis it helped avert. In the heart of Charlotte, there’s […]

Behind the Scenes: How Your Uniform Donations Reach Families

Every uniform tells a story. That tiny pair of navy blue pants? Donated by a family whose youngest just started middle school. The stack of red polos? Shipped from a kind stranger through our Amazon Wish List. Each item has a journey—and at Crisis Assistance Ministry, it’s our job to make sure those journeys end […]

Confidence: Why School Uniforms Matter

There’s something powerful about the first day of school: the anticipation, the nerves, the clean slate. But for too many students in Charlotte-Mecklenburg Schools, that moment of possibility is clouded by something as simple as what they’re wearing. More than 40 public schools in the Charlotte area require uniforms: solid color polos, khakis, sweaters, socks. […]

50 Stories for 50 Years

For 50 years, this community has come together here to offer help, hope, and understanding to Mecklenburg County neighbors in need of housing stability. In honor of this milestone year, we are sharing 50 stories of Crisis Assistance Ministry throughout the year. Here’s a recap so far: