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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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Customer Stories

Father and son stop to show off a green hoodie that's just right during their shopping trip in the Free Store.

June 13, 2019

Summer Possible for Father and Son

Father-son duo Noel and Aidan are looking forward to Aidan’s overnight camp trip thanks to Wayfinders as they bring their long camp shopping list to the Free Store. It’s the perfect solution to a Dad’s summer wish for his son.

Filed Under: Customer Stories Tagged With: Bruce Irons Camp Fund, Camp, Free Store, Wayfinder

June 8, 2019

Finding a Voice and a Way Forward, with Your Help

For over twenty years, Sheila worked at the same fast food restaurant, making salads for little more than minimum wage. After all that time, she earned just a dollar an hour more than the day she started. When a cut in her hours brought her to Crisis Assistance Ministry seeking assistance, her path began to change.

Filed Under: Customer Stories Tagged With: Customer, Customer Advocates, Economic Mobility, Empowerment, Utilities

Smiling Octavia

June 5, 2019

Octavia and Her Family Are Cool Again With Your Help

Octavia prayed she would find a way to cool her home again after a landlord failed to repair the only window unit in her 3-bedroom home.
Despite working five days a week to support herself and her two children, she didn’t have enough cash left after bills to do anything about it on her own. To top it off, the crushing heat made it harder to manage her recent Lupus diagnosis. Then, during one of the hottest weeks of the summer, the community answered her prayers.

Filed Under: Customer Stories Tagged With: Air Conditioning, Appliances, Customer, Electrolux, Furniture Bank, WSOC TV

May 13, 2019

Welcome Our Newest Graduates

On May 4, Crisis Assistance Ministry joyfully celebrated the graduations of a new class of Customer Advocates. New graduate Kimberly reflected on her journey from customer to empowered advocate saying: “I have found my voice and will utilize it to the best of my ability to help families like mine understand that there is hope, that life happens to everyone, and that we must not give up but continue to move forward.”

Filed Under: Advocacy, Agency News, Customer Stories Tagged With: Brittany, Customer Advocates, Economic Mobility, Graduation, Kimberly, William

April 16, 2019

For Abigail, A Place To Reclaim Her Purpose

A survivor who proudly proclaims her identity as a “person with a purpose,” Abigail arrived at Crisis Assistance Ministry in the coldest part of winter. Thanks to you, Abigail finally has a place to reclaim her purpose: not just to receive, but to give.

Filed Under: Customer Stories Tagged With: Customer, Economic Mobility, Financial Assistance, Freedom House Church, Furniture Bank, Housing First, Relocation Assistance, Utilities, Volunteers

A woman seeking financial assistance sits across the desk from a caseworker during an interview for assistance.

April 16, 2019

You Offered Mandy Hope in a Moment of Need

No amount of financial or material assistance can replace her mother. But Mandy is grateful for the generosity of people like you who stepped in to lift her up during her darkest time.

Filed Under: Customer Stories Tagged With: Customer, Electric, Financial Assistance, Furniture Bank, Referrals, Utilities, Water

Smiling woman in store holding tennis shoes

April 10, 2019

A Beautiful Thing

Because of you, things are looking up for Patricia and her family. “I know it will get better,” she says. “Knowing you can reach out and get the help you need, it’s just a beautiful thing. That’s all I can say. You changed my life today. Thank you.”

Filed Under: Customer Stories Tagged With: Customer, Financial Assistance, Free Store, Furniture

April 3, 2019

Give More Families Like Joy’s Hope For The Future

Joy and her son needed help and hope during a health emergency and looming eviction. Your support of Joy and other families is crucial and you can #doubleyourimpact during #Challenge2019 with a gift today.

Filed Under: Agency News, Customer Stories Tagged With: Atrium Health, Challenge Campaign, Matching Gifts

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Recent Posts

  • Four Ways to Help Families This Spring
  • Will Medicaid Expansion Help Mecklenburg?
  • Four women who appear to be Black and varying ages hug themselves to illustrate "Embrace Equity"International Women’s Day 2023: Embrace Equity
  • Put Yourself in Someone Else’s Shoes
  • Black History Month 2023 LogoBlack History Month: Resisting the Status Quo

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Crisis Assistance Ministry

Preventing homelessness.
Preserving dignity.
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Contact Us

  • (704) 371-3001
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  • Main Office:
    500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID
    EIN 56-1416719

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Recent Photos

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What's in your closet that could help out a neighbor in the warmer months? 
Spring has sprung here in the Queen City. That means the needs of families shopping, free of charge, at @CrisisAssistMin are changing too. 
You can help meet their needs with donations of new or gently used clothing, shoes, or household goods or by signing up as a volunteer to help receive, inspect, and prepare donations for shoppers.

crisisassistmin

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What do you do when you miss out on the big dance? 
Well, these Charlotte area #Tarheels pitched in to unload a truckload of donated goods and prepare them for families who shop free of charge in the Free Store. Thanks to these @charlottecarolinaclub #volunteers, it's always a #GDTBATH! 
THANKS for all you do to give back in #CLT.

crisisassistmin

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Happy St Patrick's Day!  This big ole batch of 400+ granola bars will provide a little bit of sustenance to waiting families thanks to @MeckKidz from @meckchurch. Youth used "Meck Bucks" earned for participation in activities to purchase bars for the snack ministry here @CrisisAssistMin

crisisassistmin

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We loved hosting these visiting Bisons from @howard1867 as they lived out their motto of Excellence in Truth & Service here in #CLT. Thanks to them families will find essentials, free of charge, here in the @CrisisAssistMin Free Store. #volunteers

crisisassistmin

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Happy International Women's Day!
Today we take a look at how this year's theme of Embrace Equity affects the people (and mostly the women) served here at Crisis Assistance Ministry every day.

Observed worldwide on March 8 as a celebration of “the social, economic, cultural, and political achievements of women,” International Women’s Day is also a global call to action for accelerating women’s equality.

The theme for this year’s observance is “Embrace Equity.” Organizers at International Women’s Day (IWD) encourage everyone to “Imagine a gender-equal world. A world free of bias, stereotypes, and discrimination. A world that’s diverse, equitable, and inclusive. A world where difference is valued and celebrated.” 

While great strides in gender equality have been achieved since women gained the right to vote in 1920, there is still much work ahead. Consider these indicators of the gender gap in the United States:
- Women full-time workers earn, on average, 82 cents for every dollar earned by men
- American women earn less than men in all industries, with the most significant pay gaps in management positions
- The construction industry has the smallest gender pay gap, but only 9% of construction workers are women
- Unpaid work like housekeeping and caring for children falls mainly to women 

Read More at the link in our bio

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The theme for Black History Month 2023 is “Resistance”, a single word that encompasses so much. Through the centuries, a long line of brave and committed Black Americans have battled injustice, some on the public stage and others behind the scenes. But for every high-profile or large-scale act of resistance, countless others go unnoticed. Every day at @CrisisAssistMin, we see brave and committed Black Charlotteans struggling to resist the forces of an unjust society right here in Mecklenburg County.
Read "Black History Month: Resisting the Status Quo" at the link in our profile.

crisisassistmin

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It was a beautiful weekend to share (more than) @onewarmcoat with our neighbors! Our friends from One Warm Coat finished up their working retreat by distributing brand new coats to families right here in our parking lot. So many smiles, a few tears of relief, and a lot of runway spins were shared.

crisisassistmin

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We 💙 💙 💙 it when community members create their own "Army" to celebrate birthdays and other milestones in each others' lives. Thanks to these #volunteers from "Eric's Army," shoppers this week found essentials like clothing, shoes, and household goods free of charge. Together, we #preservedignity for #CLT families who are struggling financially.

crisisassistmin

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We're excited to have @QCfamilytree share their expertise as our staff digs into the impact of systemic racism here in Mecklenburg County and its impact on the people served here. Thanks Greg, Helms, & Shamaiye for taking time to help us begin these important conversations.

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