• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

  • Get Help
    • Emergency Financial Assistance
    • Free Store – Clothing & Essentials
    • Financial Empowerment
  • About
    • 50 Years of Help Hope Understanding
    • Contact Us | Hours
    • Board of Directors
    • Executive Team
    • Financial Reports
    • Join Our Team
    • For the Media
  • Impact
  • Volunteer
  • Engagement
    • Agency Partners
    • Poverty Awareness & Education
    • Financial Security CLT
  • Blog
  • Ways to Give
    • Make a Financial Donation
    • Donate Clothing & Household Goods
    • Donation Drives
    • Donate Via Amazon Gift Registry
    • Donate a Car or Motor Vehicle
    • Donate Stock
    • Donor-Advised Funds
  • Donate Now

Customer Advocate

January 4, 2025

Panther’s Adam Thielen Celebrates Resilient Families

On a cold winter’s night just before Christmas, visions of sugar plums were spotted dancing through Crisis Assistance Ministry’s lobby. The event, hosted by Adam & Cait Thielen and The Thielen Foundation, honored 20 families who have been served by Crisis Assistance Ministry and have worked hard to rebuild financial stability for themselves and their […]

Filed Under: Agency News Tagged With: #Customer, Customer Advocate, donor, Financial Empowerment

March 14, 2024

George’s Story: You Are Not Alone

George might have returned from deployment to a home with no heat, no lights—maybe even no home at all. As a young dad facing a financial crisis and tough decisions, he found help and hope at Crisis Assistance Ministry through the support of our community.

Filed Under: Campaign, Customer Stories Tagged With: #Holiday2023, 50, Customer, Customer Advocate, Financial Empowerment, Holiday2023

March 31, 2023

Overcoming Challenges, Reclaiming Purpose

After watching dementia slowly take her mother, battling her own depression, and ultimately retiring due to health difficulties, things got hard for Deborah. Loss of income and grief overtook her, and before long she was, in her own words, “sitting alone in the dark, with no lights, no food, and too much pride to ask anyone for help.”

That’s when the master’s prepared social worker found herself somewhere she never imagined: sitting across the desk from another social worker, seeking help to dig herself out. There, she remembers being met with kindness, concern, and hope.

Filed Under: Campaign, Customer Stories, Volunteer Stories Tagged With: #DoubleYourImpact, Board of Directors, Challenge2023, Customer Advocate, Deborah

July 15, 2021

Shavonna’s Next Chapter

Last year, Shavonna’s family struggled through chronic illness, furloughs, COVID-precautions, and more. But Shavonna’s story is bigger than that. She’s a survivor, a mother, a teacher, a caregiver. She’s someone who encouraged others to fulfill their potential while questioning her own. Until now.

Filed Under: Customer Stories Tagged With: Civic Engagement, Customer, Customer Advocate, Customer Advocates, Shavonna

Deborah stands to speak holding her notes in a decorated conference room.

April 13, 2020

I Am An Advocate

For Deborah, your support when she was at her lowest point was more than a lifeline. It was a life-changing gift that empowered her to reclaim her true self.

Filed Under: Advocacy, Campaign, Customer Stories Tagged With: #Challenge2020, #DoubleYourImpact, #MakeYourMatch, Customer, Customer Advocate, Deborah, Financial Assistance

March 24, 2020

Kim’s Current Situation

The last time Kim shared her story, she was in the midst of putting her life back together after a medical emergency and a job lay-off sent her family into a tailspin. We checked in with her for an update in the midst of our community’s current crisis.

Filed Under: Advocacy, Customer Stories Tagged With: COVID-19, Customer, Customer Advocate, Financial Assistance, Kim, Update

November 5, 2019

In Her Own Words: Julia’s Story

Last year, Julia shared her story of Thanksgiving after a visit to Crisis Assistance Ministry. Yet, hidden in that one brief moment were so many more moments of loss, resilience, and hope. This fall, Julia shared her journey with Crisis Assistance Ministry volunteers gathered for their annual recognition dinner. Here, in her own words, is her story.

Filed Under: Advocacy, Customer Stories Tagged With: Advocacy, Civic Engagement, Customer Advocate, Economic Mobility, Financial Assistance, Julia

September 10, 2019

Small Miracles Lead to Big Impact

Kim is a portrait of resilience and persistence. After a medical emergency and a job layoff left her and her children at risk of eviction, she turned to Crisis Assistance Ministry for help. Thanks to community support, she found a way forward and few “small miracles” along the way.

Filed Under: Customer Stories Tagged With: Customer, Customer Advocate, Economic Mobility, Financial Assistance

Primary Sidebar

Browse by Category

  • Advocacy
  • Agency News
  • Campaign
  • Customer Stories
  • Donor Stories
  • Volunteer Stories

Recent Posts

  • Why Housing Stability Matters 
  • The Power of Financial Empowerment
  • Group of people standing and talking in the Crisis Assistance Ministry lobby during the 2025 alumni eventCrisis Assistance Ministry Welcomes New Board Members 
  • A Tale of Two Customers 
  • The Cycle of Poverty, Eviction, and Mental Illness

Search

Follow

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube

Footer

Crisis Assistance Ministry

Contact Us

  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID:
    EIN 56-1416719
  • Send us a message
  • Facebook
  • Instagram
  • LinkedIn
  • YouTube

Newsletter

Stay up-to-date by subscribing to our newsletter.

Join Our Mailing List

Search Our Site

Recent Photos

crisisassistmin

Open post by crisisassistmin with ID 18092586461597816
From a cramped two‑room apartment to her first home at fifty‑one, Jennifer’s path has been anything but easy. Short‑term rent and utility help kept her family housed long enough to rebuild, save, and keep going.

Her journey shows what’s possible when a community steps in at the right time.
👉 Read the full story at https://ow.ly/jTwy50YSA6w (link in bio).

crisisassistmin

Open post by crisisassistmin with ID 18428012689135956
In this chapter of our history, Crisis Assistance Ministry became an independent 501(c)(3), evolving from “not just a faith based organization, but a community based organization,” as Caroline Myers described it. Being named the lead agency for financial assistance across Mecklenburg County solidified our role as a trusted place where neighbors turn when a financial shock threatens their stability.

crisisassistmin

Open post by crisisassistmin with ID 18105629506808957
What does care look like in real life?

For our neighbors, it looks like a bag filled with tissues, lip balm, a handwritten note, hand sanitizer wipes, toothbrushes and toothpaste, body wipes, and lotion. The Red Ventures IT team packed almost 200 of these care kits so families in crisis can feel just a little more human on some really hard days. 

Huge thanks to @RedVentures for putting compassion into action. Want to rally your own crew for a care kit build? Our Volunteer team would love to help you get started. Link in bio or https://ow.ly/V11950Z2H6E

crisisassistmin

Open post by crisisassistmin with ID 18364380457233417
Choose your person.

In this “fight” video, four of our teammates from four different departments show off their best moves. But there is no real winner, because we are all on the same side: fighting to keep families stably housed, utilities connected, and hope alive.

Step into the arena with us. Take the Challenge and double your impact for neighbors working hard to get back on their feet.

Learn more and give: link in bio 🔗

crisisassistmin

Open post by crisisassistmin with ID 17993048591794191
Happy Pride Month! 🏳️‍🌈🏳️‍⚧️

crisisassistmin

Open post by crisisassistmin with ID 18456485662112745
In November 1982, Mecklenburg County commissioners recommended that Crisis Assistance Ministry administer the county’s General Assistance funds. Becoming the lead agency for emergency financial assistance cemented our role as the place where neighbors turn when a financial crisis threatens their stability.

crisisassistmin

Open post by crisisassistmin with ID 18118754632688004
Tap the link in bio to open our very first Volunteer Yearbook. Baby Yoda starts the story, but it’s your service that lifts up neighbors and strengthens our community.

crisisassistmin

Open post by crisisassistmin with ID 18117598576816467
Summer fun is loading … and so is the laundry. 😅

This week’s most needed Amazon Wishlist items are summer beach towels and laundry detergent – because sandy, sunscreen‑covered, popsicle‑dripped clothes do not wash themselves. Families should be worrying about memories, not messes.

Shop our Amazon Wishlist and send towels and detergent straight to Crisis Assistance Ministry so neighbors can enjoy the sun and still show up in clean, fresh clothes.

Link in bio to give.

crisisassistmin

Open post by crisisassistmin with ID 18110341013486214
Eddie had a full-time job, a wife, and four kids, and was still one step away from eviction.

After joining our Financial Empowerment program, he spent months being honest about his spending habits and learning to be intentional with every paycheck. Now he has a savings plan and a lot more peace of mind.

During the 2026 Challenge, every gift is matched up to 1 million dollars, so your support can put Financial Empowerment and other critical programs within reach for twice as many families.

Double your impact for parents like Eddie who are ready to change their financial story: Link in bio

© 2026 · Crisis Assistance Ministry · Charlotte, NC · Privacy Policy · Site by Rabell Creative