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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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Customer

April 29, 2026

A Tale of Two Customers 

Crisis Assistance Ministry sits at the corner of Statesville Avenue and Graham Street, just outside of uptown Charlotte — and at the edge of a great many people’s lives.   Consider Mandy and Shawn. They have never met. But not long ago, they both found themselves in the very same place: waiting anxiously in the lobby of Crisis Assistance […]

Filed Under: Campaign, Customer Stories Tagged With: #DoubleYourImpact, #MakeYourMatch, #PreventHomelessness, Challenge Match, Customer

December 16, 2025

Sharing Hope, Warmth, & Light

Thank you for believing in me. Thank you for seeing me past my circumstances because I’ve come out on the other side.

Filed Under: Campaign, Customer Stories Tagged With: Customer, Financial Assistance, holiday 2025, holiday giving

November 16, 2025

I Know How It Feels

On the day her family sought help at Crisis Assistance Ministry, Jennifer had to use her gas card at the convenience store to get bread and peanut butter to feed her three young children. It was the only way. They were completely out of cash and she did not have anything else to help them […]

Filed Under: Customer Stories, Volunteer Stories Tagged With: 50, 50 Years of Hope, Customer, Family, Jennifer Bihn

November 1, 2025

Julia: Giving Back in Gratitude

When we first told Julia’s story, almost a decade ago now, she was emerging from life-altering tragedy and grateful to have found help and hope at Crisis Assistance Ministry. With your support, her utilities were restored, she was connected to one-on-one coaching for longer term housing stability, and later found her voice as a Customer […]

Filed Under: Customer Stories, Volunteer Stories Tagged With: #PreserveDignity, Customer, customer advovate, Economic Mobility, Financial Assistance, Financial Empowerment, Gratitude, holiday giving, Housing Stability, Julia, Volunteers

August 21, 2025

Behind the Scenes: How Your Uniform Donations Reach Families

Every uniform tells a story. That tiny pair of navy blue pants? Donated by a family whose youngest just started middle school. The stack of red polos? Shipped from a kind stranger through our Amazon Wish List. Each item has a journey—and at Crisis Assistance Ministry, it’s our job to make sure those journeys end […]

Filed Under: Agency News, Customer Stories Tagged With: #PreserveDignity, Customer, Free Store, school uniforms, Volunteers

July 16, 2025

50 Stories for 50 Years

For 50 years, this community has come together here to offer help, hope, and understanding to Mecklenburg County neighbors in need of housing stability. In honor of this milestone year, we are sharing 50 stories of Crisis Assistance Ministry throughout the year. Here’s a recap so far:

Filed Under: Agency News, Customer Stories Tagged With: 50, 50YrsofHopeCLT, Customer, Economic Mobility, Financial Assistance

Caucasian mom and daughter pose for selfie wearing sunglasses. Mom is wearing a light blue tank top and daughter is wearing a red and white striped shirt with a ruffle.

August 8, 2024

Possibilities for Families Like Sierra’s

Imagine what it feels like for a mom to wonder if her children will have a place to call home tomorrow.

Picture a father’s unimaginably difficult choices when the rent is due, the power bill is lagging, and children need clothes to start school.

For too many in our community, these scenarios are all too real.

Filed Under: Agency News, Campaign, Customer Stories Tagged With: #NonEvent2024 #NE24 #ImaginethePossibilities #Customer #financialassistance, 50, Customer, Financial Empowerment

Imagine of the front of the community impact report against a blue background

May 30, 2024

Community Impact Report

Our Community Impact Report details the difference made for families experiencing the financial gap in Charlotte-Mecklenburg in the most recent fiscal year.

Filed Under: Agency News Tagged With: 2023, annual report, Community Impact, Customer, Emergency Assistance, Financial Assistance, Free Store, Housing Stability

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Crisis Assistance Ministry

Contact Us

  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID:
    EIN 56-1416719
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crisisassistmin

Open post by crisisassistmin with ID 17961437469176917
The @triconcares team did not come to PLAY! They served during their annual Give-Back Day, bringing almost 30 individuals to serve the community in real time! We are thankful for their most precious gift: TIME!

crisisassistmin

Open post by crisisassistmin with ID 18612175729011865
Uniform prices are down ⬇️shop today!

Our Back-to-School Uniform Amazon Wishlist items are now on sale, making this the perfect time to shop and give. By donating a uniform, you help ensure a Mecklenburg County student starts the school year prepared and give their family one less expense to worry about this season.

Shop our Amazon Wishlist and help students head back to school with confidence.

Link in bio.

crisisassistmin

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🎵 Final Jeopardy!
 
This team recently embraced a new brand built around advocating for health and their impact in our community is impossible to miss.
 
Their commitment to caring for Charlotte-Mecklenburg reaches far beyond clinical walls.
 
Who is Advocate Health? (@atriumhealth)
 
Thank you for representing the heart of our community and helping create healthier futures for our neighbors. 💙

crisisassistmin

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Looking back at a standout moment from our 2025 summer internship program, when interns visited @RoofAbove to see partnership in action. 

Their experience offered a behind-the-scenes look at the very fabric of nonprofit partnership and how deeply connected our community response truly is. From learning alongside partner organizations to seeing collaboration in action, our interns gained a greater understanding of how nonprofits work together to support neighbors in meaningful ways.

We’re grateful for the opportunity to help shape the next generation of leaders who understand that strong communities are built through connection, partnership, and shared purpose.

crisisassistmin

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Our drive-thru donation drop-off just got a major upgrade!

Now, you can scan the QR code, answer a few quick questions, and have your donation receipt sent straight to your email. It’s fast, simple, and designed to make giving even easier.

Have you used this feature yet? We’d love to hear from our community material goods donors — what has your experience been like? Share your feedback in the comments, or tag us in your story and let us know what you think.

Your donations help local families stay safe, connected, and hopeful. We couldn’t do this work without you. 💚

crisisassistmin

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Hard work alone is often not enough to create stability. As students head back to school, many parents are facing an added burden: uniforms, school supplies, and other classroom needs on top of the everyday expenses they already struggle to cover.

Crisis Assistance Ministry helps bridge that gap for families who are doing everything they can but still falling short. Your support helps parents keep up with essential costs and gives children the tools they need to start the school year prepared.

crisisassistmin

Open post by crisisassistmin with ID 17975849586082931
Almost a year later and these durable carts from @ElevationChurch are still rolling strong for Free Store shoppers! We’re so grateful our neighbors continue to benefit from this generous gift every day. 💛🛒, @ElevationOutreach!

crisisassistmin

Open post by crisisassistmin with ID 18090184655426986
This summer at Crisis Assistance Ministry, our Bank of America Student Leaders® interns are making just as much of a wave as the latest scuba dance on your feed. 🌊🕺

Sam put it best: “Why don’t we put in more work towards keeping people housed? By keeping them housed, they can continue to work, have an address, and be able to keep themselves afloat.”

From AI projects to front-line support, these students are proving that you don’t need a viral trend to create real change; you just need heart, hustle, and a chance to serve.

Big shoutout to @BankofAmerica for partnering with us and helping these young changemakers turn summer energy into community impact.

crisisassistmin

Open post by crisisassistmin with ID 18363202483212298
1,000 snacks, 1,000 reasons to say thank you.

@wellsfargo hosted a special event to assemble 1,000 snack packs for neighbors in need. Families visiting Crisis Assistance Ministry received many of these packs, and 100 were paired with turkey sandwiches and delivered to neighbors at @RoofAbove who were impacted by recent water damage to their facility.

Thank you, Wells Fargo, for showing up in such a big way for our community. 💛

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