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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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Financial Empowerment

November 1, 2025

Julia: Giving Back in Gratitude

When we first told Julia’s story, almost a decade ago now, she was emerging from life-altering tragedy and grateful to have found help and hope at Crisis Assistance Ministry. With your support, her utilities were restored, she was connected to one-on-one coaching for longer term housing stability, and later found her voice as a Customer […]

Filed Under: Customer Stories, Volunteer Stories Tagged With: #PreserveDignity, Customer, customer advovate, Economic Mobility, Financial Assistance, Financial Empowerment, Gratitude, holiday giving, Housing Stability, Julia, Volunteers

January 4, 2025

Panther’s Adam Thielen Celebrates Resilient Families

On a cold winter’s night just before Christmas, visions of sugar plums were spotted dancing through Crisis Assistance Ministry’s lobby. The event, hosted by Adam & Cait Thielen and The Thielen Foundation, honored 20 families who have been served by Crisis Assistance Ministry and have worked hard to rebuild financial stability for themselves and their […]

Filed Under: Agency News Tagged With: #Customer, Customer Advocate, donor, Financial Empowerment

Caucasian mom and daughter pose for selfie wearing sunglasses. Mom is wearing a light blue tank top and daughter is wearing a red and white striped shirt with a ruffle.

August 8, 2024

Possibilities for Families Like Sierra’s

Imagine what it feels like for a mom to wonder if her children will have a place to call home tomorrow.

Picture a father’s unimaginably difficult choices when the rent is due, the power bill is lagging, and children need clothes to start school.

For too many in our community, these scenarios are all too real.

Filed Under: Agency News, Campaign, Customer Stories Tagged With: #NonEvent2024 #NE24 #ImaginethePossibilities #Customer #financialassistance, 50, Customer, Financial Empowerment

March 14, 2024

George’s Story: You Are Not Alone

George might have returned from deployment to a home with no heat, no lights—maybe even no home at all. As a young dad facing a financial crisis and tough decisions, he found help and hope at Crisis Assistance Ministry through the support of our community.

Filed Under: Campaign, Customer Stories Tagged With: #Holiday2023, 50, Customer, Customer Advocate, Financial Empowerment, Holiday2023

November 17, 2023

The Real Meaning of Hope, Warmth, & Light

Hope. Warmth. Light. What do these words really mean? What happens when they are taken away? Joe’Asia knows that fear, but she’s now able to share warmth with her family thanks to the help of neighbors like you.

Filed Under: Campaign, Customer Stories Tagged With: #Holiday2023, 50, Customer, Economic Mobility, Financial Assistance, Financial Empowerment, Holiday2023

April 29, 2022

Sometimes You Need A Friend

You could be that friend to offer hope and help during a trying time. With your help, people like Mary find that support through Economic Mobility specialists like Crisis Assistance Ministry staffer Randee. Caring community members like you have the unique opportunity to offer help during the initial financial crisis and to extend hope through vital life-changing resources like the Economic Mobility program. All with a gift before our Challenge comes to a close at midnight on April 30.

Filed Under: Agency News, Campaign, Customer Stories Tagged With: Financial Empowerment

April 13, 2022

You and Lucy Are Lifelines

Meet Lucy the loyal 16-year-old black lab. Pet lovers know the importance of a furry best friend. Lucy has provided Tammy with a lot of love and support over the years. Tammy and Lucy moved to Charlotte to support her sister with her first pregnancy. She got a job as an assistant manager but soon […]

Filed Under: Agency News, Campaign, Customer Stories Tagged With: #challenge2022, #DoubleYourImpact, #MakeYourMatch, #PreserveDignity, #PreventHomelessness, Customer, Economic Mobility, Financial Assistance, Financial Empowerment

March 30, 2022

A Phone Call Changed Her Life

Her reality changed in an instant when she got the call that she was furloughed. Betsy was at a loss for what to do next but she needed to be strong for her three children ages 10, 14, and 16, and her elderly mother.

Filed Under: Agency News, Campaign, Customer Stories Tagged With: #challenge2022, #DoubleYourImpact, #MakeYourMatch, #PreserveDignity, #PreventHomelessness, Customer, Economic Mobility, Financial Assistance, Financial Empowerment

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Crisis Assistance Ministry

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  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID:
    EIN 56-1416719
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Need a new way to help? We've got an easy-to-use Amazon Gift Registry where you can purchase our most-needed items for neighbors who shop here, free of charge, for essentials.

The list has a new, improved look and can be easily accessed from anywhere! You can even sort or filter the list by category or see the Most Needed Items first, ensuring your contribution makes the biggest, immediate impact for local families.

➡️ Find the registry and contribute today! https://ow.ly/Mpuo50XrJhb or Link in Bio "Amazon Winter Wish List"

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Every day, our staff brings empathy and respect (two of our core values!) to neighbors facing crisis. From all of us at Crisis Assistance Ministry, thank you for making our work possible. Your support gives us the strength to provide comfort to 125 households per day. https://ow.ly/NNPX50XpqBr

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THEN: Landlords didn't have to provide a heat source in Mecklenburg County.
NOW: On a day like today (the second coldest of the fall), heat is recognized as a basic need.

The change happened because tenacious leaders like former CEO Caroline Love Myers  worked to change policies and require landlords to provide a heat source in rental units.
This clip shows the foundation of Crisis Assistance Ministry: leaders who advocate for fundamental change that ensures basic needs are met.

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The affordability crisis is forcing families to the breaking point. 64% of our customers' income goes toward housing. By comparison, housing is typically considered affordable when it consumes no more than 30% of a household's income. When two-thirds of the budget is spent before utilities and food, families are constantly on the verge of financial collapse. Your support provides the crucial emergency funds that keep these highly rent-burdened families from losing their homes. Be the Magic.

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Back in 2011, young artists Nathaly, Erwin, and Hector created snowflakes that captured the beauty of family and resilience.❄️ For five decades, Crisis Assistance Ministry has been here to help families weather financial storms and find stability. 💛

We're sharing #50StoriesofCrisisAssistanceMinistry in recognition of #50yearsofhopeCLT.

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For this week's Flashback Friday, we want to send a shoutout to @stgabejaguars Student Council for being the main character this Halloween! 👑
 
They dropped a donation of 200 Halloween costumes for Mecklenburg County families, helping other children have a memorable night. That's a huge flex for the community!
 
These students don't just talk the talk; they're vibing on another level of service. And honestly, this is the most monumental treat we could ask for!
 
We see you, St. Gabriel's! You understood the assignment.

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Which would you choose, food or shelter? 
 
Back in 1975, food insecurity strained household budgets. Today, families in Mecklenburg County face similar—and often compounded—challenges. The current government shutdown deepens the crisis, making the link between food and housing instability even clearer. When budgets are stretched to secure shelter, food is the first sacrifice.
 
Like our first executive director, Caroline Love Myers, did in the beginning, we are working hard to ensure our customers have access to food by referring to all the incredible food pantries in Mecklenburg County including @shmetrolina and @nourishupclt.
 
Having to make a choice to pay for food or rent or electricity shouldn't be the reality for anyone. Thank you to all the food banks who know, like we do, a stable home needs stable meals.

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The greatest gift this season is the stability and security of home. Last winter, Makayla shared the crushing feeling of uncertainty—until emergency support restored her family's security and dignity. Tap through these slides to read her full story. Your contribution helps Crisis Assistance Ministry provide Magic and Comfort This Season and Always to neighbors seeking housing stability.

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Local actions impact the people we serve. Go vote!

Verify that your voter registration information is up to date via the North Carolina State Board of Elections Voter Search. There you can also see your sample ballot, polling place, and voting history, among other details. Now let's go vote.

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