Urgent Volunteer Needs

Donation Door Attendant

Location: 500A Spratt Street   Hours commitment:  2 hour to 4 hour shifts

Times/shifts available:  Tuesday - Friday between 9 a.m. and 4 p.m.; Saturday between 10 a.m. and 4 p.m.

Essential duties:

  • Greet and thank donors
  • Assist donors in unloading clothing and household goods from vehicle
  • Provide receipts and agency information to donors
  • Demonstrate outstanding customer service 

Contact Susan Neal, Individual Volunteer Manager, to sign up or register for a Volunteer Information Session to learn more about this and other opportunities. 


Relocation Crew

Location:  333 Dalton Avenue     Hours commitment:  3 hours per move (can be a single time or recurrent)

Times/shifts available:  Thursday, Friday, Saturday morning and afternoon

Essential Duties:

  • Load and unload furniture and household goods for families leaving homelessness
  • Transport furniture and household goods to new home of family
  • Lifting, climbing stairs, moderate to heavy physical exertion is required

 Contact our Group Volunteer Manager to sign up your group for this opportunity.


Furniture Warehouse Attendant

Location: 333 Dalton Avenue      Hours per week: 4 to 40

Times/shifts available: varied 4 hour blocks, Tuesday - Saturday morning or afternoon

Greet customers, answer questions, provide instruction
Assist families in locating and selecting furniture within the warehouse
Ensure accurate data collection from families receiving assistance
Work closely with staff to provide exemplary customer service
Particularly in need of volunteers who can cover afternoon or weekend shifts and/or are bilingual in English & Spanish.
ContactSusan Neal, Individual Volunteer Manager, to sign up or register for a Volunteer Information Session to learn more about this and other opportunities.

Furniture Pickup (Bulk Institutions)

Strong, willing volunteers (individuals or groups) are frequently needed to assist with bulk mattress and furniture pick up at Charlotte hotels, colleges, and other institutions.  These pickups are often on weekdays and usually take about 4 hours.  If you are interested and available for this "on call" opportunity, email volunteer@crisisassistance.org for details.  THANKS!