Contact Us

Main Office

Phone: (704) 371-3001

Office Address:
500-A Spratt St., Charlotte, NC 28206
Driving Directions

Emergency Financial Assistance

Phone: (704) 371-3001

Lobby Hours:
Monday-Friday, 10:00 am - 4:30 pm
Excepting Holidays & Scheduled Closings

Address:
500-A Spratt St., Charlotte, NC 28206
Driving Directions

Customer Feedback

We appreciate your feedback and we want to hear from you.

Free Store

Store Phone: (704) 371-3001 ext. 281

Shopping Hours *BY APPOINTMENT*:
Tuesday-Saturday, 10:00 am - 4:00 pm
Excepting Holidays & Scheduled Closings

Store Address:
500-A Spratt St., Charlotte, NC 28206
Driving Directions

Drop-off Donations:
Tuesday-Friday, 9:00 am - 4:00 pm
Saturday, 10:00 am - 3:00 pm
Excepting Holidays & Scheduled Closings

Donation Questions: 
(704) 371-3001 ext. 282

Volunteer:
Tuesday-Saturday
Learn More

Furniture & Appliance Store

Donation Questions:704-371-3001 ext. 208

Store Address:
500-A Spratt St., Charlotte, NC 28206
Driving Directions

Donation Drop Off:Tuesday-Friday, 9:00 am - 4:00 pmSaturday, 10:00 am - 3:00 pm. Excepting Holidays and Scheduled Closings

Frequently Asked Questions

These resources may immediately answer your question.

Still didn't find what you are looking for? Your request is important to us, so please send us a message.

Holiday Closure

Crisis Assistance Ministry will be closed Thursday, November 24; Friday, November 25; and Saturday, November 26, 2022.

All areas, including donation drop-off, will be closed to customers, donors, volunteers, and employees.

Typical business hours resume on Monday, November 28.

Share the hope, warmth, & light of home with our neighbors today.

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