Crisis Assistance Ministry

Charlotte, NC

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Thank You for Your Support

Your donations make a difference for Charlotte-Mecklenburg families experiencing housing instability.

Make a Financial Donation

Make a secure online donation to stabilize housing for families with limited financial resources.

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Amazon Wish Lists

Help out from wherever you are by visiting our Amazon wish list for most needed items.

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Clothing & Household Goods

Donate clothing and household goods so families can shop for essentials free of charge.

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Car or Motor Vehicle

Through our partnership with CARS, donate your car, truck, motorcycle, RV, or boat.

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Donation Drives

Coordinate a donation drive in your workplace, neighborhood, or place of worship.

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Donor-Advised Funds

Grant funds using this philanthropic giving vehicle which provides a tax benefit to you.

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Gifts of Stock

Gifts of stock to Crisis Assistance Ministry are gifts of help, hope, and understanding for our neighbors with limited financial resources.

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Donor Stories

“Toys from Thomas” Comes to Crisis Assistance Ministry

Carolina Panthers offensive tackle Taylor Moton and his family bring Toys from Thomas to life for families working hard toward financial stability.

Understanding Tax Changes for 2026

Understanding Tax Changes for 2026: What Donors Need to Know This Holiday season, we are continually reminded here at Crisis Assistance Ministry of how supportive this community is every day for our neighbors. As we head into the new year, we are excited for another wonderful year of supporting our neighbors with you. Thank you […]

The 50-Year Legacy of the Free Store

What if every shirt, every pair of pants, and every warm coat had a story to tell? Not just the journey it took from one home to a donation bin, but the story of the family who received it, the hope it brought, and the crisis it helped avert. In the heart of Charlotte, there’s […]

A Sprinkle of Holiday Cheer: A Bake Sale with a Heart

It all began a few years ago when Elle Tatlow was just 8 years old. Elle and mom were sitting at a stoplight here in Charlotte and Elle saw people out in the cold during the winter months.

Duke Energy Brings Summer of Service Here

On an extremely hot day in August, nearly 100 Duke Energy employees swarmed Crisis Assistance Ministry with energy, enthusiasm, and genuine concern for their neighbors. Led by Harry Sideris, executive vice president at Duke Energy, colleagues from their Customer Experience, Solutions & Services group inspected and prepared donated items, stocked the store with new and gently used clothing and household goods, and spruced up donation barrels for use in the community.

Electrolux (and you) Help Neighbors Beat The Heat

Volunteers from Electrolux’s North American headquarters in Charlotte unloaded 750 Frigidaire air conditioners recently at Crisis Assistance Ministry’s warehouse. For thousands of families in Charlotte-Mecklenburg, there is no central air or a suitable window unit to fight the heat in their homes or apartments, and extreme heat can cause adverse health effects. It’s a situation that’s more likely to affect families who are served by the agency.

Customer Stories

The Power of Financial Empowerment

On a warm Saturday morning in late October 2025, Eddie graduated from Crisis Assistance Ministry’s Financial Empowerment service. Following months of one-on-one counseling ​​filled with honest — and sometimes challenging — conversations with his Financial Empowerment Specialist, Randee, Eddie marked his hard work with a graduation celebration.  Life Before Financial Empowerment  In early 2025, Eddie was married with four children. He had a thriving […]

A Tale of Two Customers 

Crisis Assistance Ministry sits at the corner of Statesville Avenue and Graham Street, just outside of uptown Charlotte — and at the edge of a great many people’s lives.   Consider Mandy and Shawn. They have never met. But not long ago, they both found themselves in the very same place: waiting anxiously in the lobby of Crisis Assistance […]

The Benefits Cliff: When Progress Costs Too Much

For most people, getting a raise at work is cause for celebration.

But for thousands of hardworking families, a raise can trigger something unexpected – and dangerous – called the benefits cliff.

Sharing Hope, Warmth, & Light

Thank you for believing in me. Thank you for seeing me past my circumstances because I’ve come out on the other side.

Warm Hearts, Warm Smiles For More Than 20 Years

More than two decades ago, then WSOC Meteorologist Steve Udelson saw a need and rallied the Charlotte-Mecklenburg community to solve it. That first year, viewers donated about 3,000 coats for people served by Crisis Assistance Ministry. By the time Steve retired, the annual collection was averaging more than 30,000 coats. All told, Steve’s Coats is […]

I Know How It Feels

On the day her family sought help at Crisis Assistance Ministry, Jennifer had to use her gas card at the convenience store to get bread and peanut butter to feed her three young children. It was the only way. They were completely out of cash and she did not have anything else to help them […]

Double Your Impact - $1M Match Challenge

Every dollar you give from now until June 19 will be doubled up to $1 Million.
That means your impact goes twice as far! A gift today creates housing stability for families in need tomorrow.
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