Free Store

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About the Free Store

The Free Store offers clothing, shoes, and household essentials free-of-charge to people in Mecklenburg County.

Each household, including multiple families residing at the same address, may visit once every 30 days.

Shopping Hours
Tuesday-Saturday, 10:00 am - 4:00 pm
Excepting Holidays & Scheduled Closings

Store Address:
500-A Spratt St., Charlotte, NC 28206
Driving Directions

 What to Expect

  • Bring your own bags to carry home your selections. Reusable canvas bags, totebags, etc., help us be more environmentally and fiscally responsible.
  • Walk-in customers are welcome during store hours. However, shoppers who prefer a guaranteed shopping time may make an appointment up to 2 weeks in advance.  
  • To enhance the shopping experience for all, we welcome up to 3 additional members of your household to accompany you during your shopping visit.
  • Upon arrival, you will receive a shopping guide detailing the quantity of items available for selection on that day. This ensures fairness and allows us to accommodate varying inventory and seasonal needs.
  • When you enter the store, you will be provided a suggested time frame to complete your selections during your visit to maintain a pleasant shopping environment for all scheduled shoppers.

What to Bring

  • Picture ID of the adult who is shopping.
  • Social Security documentation for all household members: Social Security (SS) card, documentation from the SS Administration, W2 form from an employer, paystub with a complete SS number or W7 if applicable. If you are not registered with the SS Administration, you must provide some form of ID.
  • Bring your own bags to carry home your selections.
Image shows a heart shaped Earth with canvas shopping bags superimposed and the words "Don't forget to Bring Your Own Bags"

Donate to the Free Store

Interested in making a donation to the free store?
Visit our Donate Clothing & Household Goods page for details.

Drop-off Donations:
Tuesday-Friday, 9:00 am - 4:00 pm
Saturday, 10:00 am - 3:00 pm
Excepting Holidays & Scheduled Closings

Volunteer:
Tuesday-Saturday
Learn More

Driving Directions