Free Store



About the Free Store

The Free Store offers clothing, shoes, and household items free-of-charge to people in Mecklenburg County.

Each household, including multiple families residing at the same address, may visit once every 30 days.

Shopping Hours
Tuesday-Saturday, 10:00 am - 4:00 pm
Excepting Holidays & Scheduled Closings

Store Address:
500-A Spratt St., Charlotte, NC 28206
Driving Directions

What to Expect

  • Appointments are available for shoppers who prefer a guaranteed shopping time.  
  • To enhance the shopping experience for all, we welcome up to 3 additional members of your household to accompany you during your shopping appointment.
  • Upon arrival, you will receive a shopping guide detailing the quantity of items available for selection on that day. This ensures fairness and allows us to accommodate varying inventory and seasonal needs.
  • When you enter the store, you will be provided a suggested time frame to complete your selections during your visit in order to maintain a pleasant shopping environment for all scheduled shoppers.

What to Bring

  • Picture ID of the adult who is shopping.
  • Social Security documentation for all household members: Social Security (SS) card, documentation from the SS Administration, W2 form from an employer, paystub with a complete SS number or W7 if applicable. If you are not registered with the SS Administration, you must provide some form of ID.

Donate to the Free Store

Interested in making a donation to the free store?
Visit our Donate Clothing & Household Goods page for details.

Drop-off Donations:
Tuesday-Friday, 9:00 am - 4:00 pm
Saturday, 10:00 am - 3:00 pm
Excepting Holidays & Scheduled Closings

Learn More

Driving Directions