Free Store: By Appointment



About the Free Store

The Free Store offers clothing, shoes, and household items free-of-charge to people in Mecklenburg County.

Each household, including multiple families residing at the same address, may visit once every 30 days.

The Free Store is Now Open By Appointment  

Appointments are now available for Mecklenburg County residents to shop in the Crisis Assistance Ministry Free Store.

Free store appointments do not include furniture or appliances.

Shopping Hours *BY APPOINTMENT*:
Tuesday-Saturday, 10:00 am - 4:00 pm
Excepting Holidays & Scheduled Closings

Store Address:
500-A Spratt St., Charlotte, NC 28206
Driving Directions

What to Expect

  • Shoppers should have an appointment to shop.
  • A maximum number of 3 additional people from your household may accompany you during your shopping appointment. Only members of your household will be permitted to enter the store and assist you in shopping during your appointment.
  • Each time you visit, you will receive a shopping guide letting you know how many items of each category you may select that day. These quantities vary based on available inventory, seasonal needs, and other factors and may not remain the same from one visit to another.
  • When you visit, you will be assigned a suggested time frame within which you should complete your shopping to allow all scheduled shoppers to shop with ease in the store.

What to Bring

  • Picture ID of the adult who is shopping.
  • Social Security documentation for all household members: Social Security (SS) card, documentation from the SS Administration, W2 form from an employer, paystub with a complete SS number or W7 if applicable. If you are not registered with the SS Administration, you must provide some form of ID.

Donate to the Free Store

Interested in making a donation to the free store?
Visit our Donate Clothing & Household Goods page for details.

Drop-off Donations:
Tuesday-Friday, 9:00 am - 4:00 pm
Saturday, 10:00 am - 3:00 pm
Excepting Holidays & Scheduled Closings

Learn More

Driving Directions