Help, Hope & Understanding

for people struggling with limited financial resources

Stability Starts Here

Mission & Vision

The  mission  of Crisis Assistance Ministry is to  provide assistance and advocacy for people in financial crisis, helping them move toward self-sufficiency.
Our  vision  is to inspire our community to justice and generosity as we provide help, hope, and understanding to people struggling with limited financial resources.

Julia: Giving Back in Gratitude

When we first told Julia’s story, almost a decade ago now, she was emerging from life-altering tragedy and grateful to have found help and hope at Crisis Assistance Ministry. With your support, her utilities were restored, she was connected to one-on-one coaching for longer term housing stability, and later found her voice as a Customer Advocate. Caring neighbors like you made all that possible. Since then, she has mentored other customer advocates, shared her story […]

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Stronger Together: How Our Partner Agency Network Amplifies Impact

Every day in Mecklenburg County, families face unexpected crises – a job loss, a medical emergency, or a sudden rent increase – that threaten to upend their stability. When that happens, no one should have to face those challenges alone. That belief drives Crisis Assistance Ministry’s Partner Agency Network, a collaboration of organizations working together to ensure help arrives quickly, compassionately, and without unnecessary barriers.  Through our Partner Agency Network, we work hand-in-hand with a diverse group of local nonprofits and service […]

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Behind the Scenes: How Your Uniform Donations Reach Families

Every uniform tells a story. That tiny pair of navy blue pants? Donated by a family whose youngest just started middle school. The stack of red polos? Shipped from a kind stranger through our Amazon Wish List. Each item has a journey—and at Crisis Assistance Ministry, it’s our job to make sure those journeys end with dignity. When you donate school uniforms here, the story doesn’t end at the donation bin. In fact, that’s just […]

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50 Stories for 50 Years

For 50 years, this community has come together here to offer help, hope, and understanding to Mecklenburg County neighbors in need of housing stability. In honor of this milestone year, we are sharing 50 stories of Crisis Assistance Ministry throughout the year. Here’s a recap so far:

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Possibilities for Families Like Sierra’s

Imagine what it feels like for a mom to wonder if her children will have a place to call home tomorrow.

Picture a father’s unimaginably difficult choices when the rent is due, the power bill is lagging, and children need clothes to start school.

For too many in our community, these scenarios are all too real.

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George’s Story: You Are Not Alone

George might have returned from deployment to a home with no heat, no lights—maybe even no home at all. As a young dad facing a financial crisis and tough decisions, he found help and hope at Crisis Assistance Ministry through the support of our community.

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By the Numbers

for fiscal year ending June 30, 2024

Families Served

More than 18,198 households were served in person or through local partnerships. 

%

of Every Dollar Supports Stability Services

More than 92% of every dollar donated is allocated to stabilize Mecklenburg County residents

%

Children Benefiting from Our Services

Children under 18 made up 41.2% of those benefiting from Crisis Assistance Ministry services. 

Charlotte Means Business: Local Companies Give Time and Dollars to Preserve Dignity

With some of the largest companies in America headquartered in the Charlotte Region, it is no surprise that local businesses enhance Crisis Assistance Ministry’s ability to serve Mecklenburg County. From thousands of volunteer hours to clothing and household good donations to sizeable financial gifts, Charlotte companies provide critical support to Crisis Assistance Ministry operations. Over […]

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Stronger Together: How Our Partner Agency Network Amplifies Impact

Every day in Mecklenburg County, families face unexpected crises – a job loss, a medical emergency, or a sudden rent increase – that threaten to upend their stability. When that happens, no one should have to face those challenges alone. That belief drives Crisis Assistance Ministry’s Partner Agency Network, a collaboration of organizations working together to ensure help arrives […]

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The 50-Year Legacy of the Free Store

What if every shirt, every pair of pants, and every warm coat had a story to tell? Not just the journey it took from one home to a donation bin, but the story of the family who received it, the hope it brought, and the crisis it helped avert. In the heart of Charlotte, there’s […]

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Behind the Scenes: How Your Uniform Donations Reach Families

Every uniform tells a story. That tiny pair of navy blue pants? Donated by a family whose youngest just started middle school. The stack of red polos? Shipped from a kind stranger through our Amazon Wish List. Each item has a journey—and at Crisis Assistance Ministry, it’s our job to make sure those journeys end […]

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Confidence: Why School Uniforms Matter

There’s something powerful about the first day of school: the anticipation, the nerves, the clean slate. But for too many students in Charlotte-Mecklenburg Schools, that moment of possibility is clouded by something as simple as what they’re wearing. More than 40 public schools in the Charlotte area require uniforms: solid color polos, khakis, sweaters, socks. […]

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50 Stories for 50 Years

For 50 years, this community has come together here to offer help, hope, and understanding to Mecklenburg County neighbors in need of housing stability. In honor of this milestone year, we are sharing 50 stories of Crisis Assistance Ministry throughout the year. Here’s a recap so far:

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Walking in Someone Else’s Shoes: Lessons from a Poverty Simulation

BY ISHA MISHRA Most Americans can’t cover a $400 emergency. Recently, we learned exactly why—and what living with that pressure really feels like. This past week, I was one of five Bank of America Student Leaders at Crisis Assistance Ministry to participate in a “poverty simulation,” an experience designed to challenge how we think about […]

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Biby To Lead Advancement at Crisis Assistance Ministry

Crisis Assistance Ministry is proud to announce the promotion of Shelly Biby to Chief Advancement Officer (CAO). With two decades of experience in nonprofit leadership, fundraising, and strategic communications, Biby brings a wealth of expertise and a deep commitment to community impact to her new role. Since joining Crisis Assistance Ministry in 2024 as Director of […]

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18,198 Homes Stabilized. Thanks to You.

In 1975, local faith leaders came together to create a “one-stop shop” to meet the urgent need for housing stability they saw emerging in our community. From this grassroots movement, Crisis Assistance Ministry was born. Today, the mission of this independent nonprofit organization remains the same: “to provide assistance and advocacy for people in financial […]

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Celebrating Women’s History Month: Advancing Economic Justice

Image source: Women’s History Month.gov  March is Women’s History Month—a time to celebrate the resilience, achievements, and ongoing fight for equality by women throughout history. This observance began in 1980 as a week-long celebration declared by President Jimmy Carter and was later expanded to a full month.   Today, Women’s History Month serves as a reminder […]

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Welcome New Board Members for 2025

Like many nonprofits, Crisis Assistance Ministry is fortunate to have the leadership of passionate and committed community members who serve on our Board of Directors. These volunteers bring diverse knowledge, skills, and experience to their oversight of the independent, nonprofit organization in Charlotte, NC. Six New Members Elected for 2025 Annie Moyer is a Director […]

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MLK Day 2025: Upholding the Dream

MLK Day invites us to consider how we can contribute to creating communities founded on love, compassion, and understanding. For nearly 50 years, we at Crisis Assistance Ministry have been working on the front line to do just that by providing help, hope, and understanding to people struggling with limited financial resources.

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