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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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Haley’s New Friend

Rising fifth-grader Haley knows what she wants. Accompanied by her mother, she combs the aisles of Crisis Assistance Ministry's Free Store looking to find just what she needs for her upcoming trip to camp. An avid reader, Haley is among 150+ area scholars who will attend overnight camp this summer with the help of Wayfinders.

June 24, 2022

Rising fifth-grader Haley knows what she wants. Accompanied by her mother, she combs the aisles of Crisis Assistance Ministry’s Free Store looking to find just what she needs for her upcoming trip to camp.

An avid reader, Haley is among 150+ area scholars who will attend overnight camp this summer with the help of Wayfinders. The organization pairs students from high-poverty schools with local mentors and provides “opportunities that improve academic achievement and physical activity, expand their social capital, and increase their preparedness for the workforce.” Students in grades 4-12 benefit from year-round enrichment activities and mentoring, in addition to summer camp opportunities.

This will be Haley’s second summer at Gwynn Valley in the Blue Ridge Mountains and she can’t wait to get back to the lake, the pool—anything water—and to zip line. Mom Amber is grateful for the opportunity to send two of her four children to camp with Wayfinders’ help. With her retail salary stretched as far as it will go, she’s grateful to visit the Free Store to fill in several needed items from her campers’ shopping list. Haley, especially, has sprouted up a few inches this year and needs quite a few things. Mom is focused on the basics: shorts, a hoodie, flip-flops, sunscreen, hand sanitizer, and a bathing suit.

A New Friend With Your Help

Haley smiles and holds things up to be sure they will fit. Then a bin of brand new stuffed animals* catches her eye. She tests out a couple of potential new “friends” with a big squeeze. A soft and snuggly gray bunny almost makes it to her cart. But a hot pink cat wins her heart. She’s the perfect companion for Haley’s summer adventures!

A new pillow for the trip and some fun sunglasses top off her treasures and she’s ready to check out.

*Donations of used stuffed animals are not currently accepted. But this batch of brand new “friends” came through a partnership with Second Harvest and was reserved just for campers like Haley.

Each day up to 60 Mecklenburg County families will visit the Free Store for essentials this summer. Like Haley, they won’t get a bill at the checkout. Instead, they will simply count their items, bag them up, and head back to their lives. That’s because the generosity of our community provides items like summer clothes, household goods, footwear, bedding, and more—all free of charge.

How You Can Help

There are a few ways you can help ensure shoppers find what they need:

  1. Donate new or gently used clothing and household goods. Donations are received at our convenient Donation Drive-Thru between 9 a.m. and 4 p.m. Tuesday-Friday and 10 a.m. and 3 p.m. on Saturday.
  2. Organize a collection drive in your community or place of business. We’ll provide the details, a list of most needed items, etc. You provide the legwork, collect and count items, and arrange to drop them off.
  3. Volunteer to inspect and prepare donated items for shoppers and/or stock the store. Shifts are available Tuesday through Saturday through our volunteer portal. Individuals and groups ages 11+ are welcome.
Drop off new or gently used items at our Convenient Donation Drive Thru
Organize a collection drive
Volunteer to inspect and prepare donated items
and help stock the store for shoppers.

Filed Under: Agency News, Customer Stories Tagged With: #NonEvent2022, Donate Clothes, Gwynn Valley, Summer Camp, Wayfinders, WayfindersNC

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Crisis Assistance Ministry

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  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
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    EIN 56-1416719
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crisisassistmin

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When the basics are free, the rent gets paid. 💵

Shopping at the Free Store means parents can use limited dollars on housing, medicine, or gas instead of clothes and dishes.

Donated items turn into breathing room for families trying to stay housed - drop off your gently used or new items or shop our Amazon gift registry today!

crisisassistmin

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🧾 Live in Mecklenburg County and need help filing your taxes? Today is your last chance to join a TAX-A-THON. Walk-in only at Ascend Nonprofit Solutions.

crisisassistmin

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Congratulations to Sil Ganzó, from @ourbridgeforkids, for being named the 2025 Charlotte Woman of the Year!

At Crisis Assistance Ministry, we are honored to see her recognized alongside two leaders from our own history: founding CEO Caroline Love Myers and current CEO Carol Hardison who were both named Charlotte Woman of the Year.

All three women share a powerful common thread: they listen closely to neighbors who are often overlooked, create spaces where every family can belong, and turn urgent community needs into lasting change for Charlotte.

We are deeply honored to share this legacy and to celebrate Sil Ganzó as the 2025 Charlotte Woman of the Year.

crisisassistmin

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Years after getting help to keep a roof over her kids’ heads, Jennifer now leads Wells Fargo volunteer teams in our Free Store. The same place that once helped her through a hard season is where she now shows up for other families.

Want to see why serving here means so much to her?
👉 Read her full story at (link in bio).

crisisassistmin

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Zoom in to read 🔍

Swipe through and share this love-letter series to honor the people quietly holding our community together.

crisisassistmin

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#WorldHealthDay, but make it spring cleaning. 🌱

Our Free Store helps neighbors find clothes, shoes, and everyday essentials—without spending a dime—so they can put more toward rent, meds, and keeping the lights on.

Freshen your closet, boost a family’s health. Want to see how the Free Store works and what we’re stocking this season?

Head to our bio to learn more and find out how your spring clean‑out can help fill the shelves. 💛

crisisassistmin

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Name a better group activity than pulling up with @presenthelpmovement to inspect donations and stock shelves at @crisisassistmin. We’ll wait. 🙌🏽

These volunteers are making it easier for neighbors to find what they need—for free—at @crisisassistmin.

Got a group that wants to do some good together? Come volunteer with us. 💛 (Link in the usual place 😏)

crisisassistmin

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This is our official statement regarding the recent post. There’s more to the story than what appeared on your screen.

Thank you for standing beside us as we unpack it.

crisisassistmin

Open post by crisisassistmin with ID 18117436780641695
If you’re looking for our impact, follow the lines.

Each ribbon on this carousel leads to one way neighbors, donors, and volunteers kept Charlotte families stable in FY 2025:

1️⃣ 43,927 neighbors received help when they needed it most.
2️⃣ 1.7 million items of clothing, household goods, and appliances were distributed free of charge.
3️⃣ $3.6 million in emergency rent assistance helped prevent eviction and homelessness.
4️⃣ 100% of Financial Empowerment graduates remained housed 12 months later.
​
These aren’t just numbers. They are meals on tables, lights that stayed on, and leases that didn’t get broken.

👉 Swipe through, follow a line, and see how your support keeps Charlotte families housed, hopeful, and moving forward.

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