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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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Donor Stories

December 19, 2025

“Toys from Thomas” Comes to Crisis Assistance Ministry

Carolina Panthers offensive tackle Taylor Moton and his family bring Toys from Thomas to life for families working hard toward financial stability.

Filed Under: Agency News, Donor Stories Tagged With: Community Impact, Financial Stability, Free Store, holiday giving, NC, Taylor Moton, Taylor Moton Fund

December 16, 2025

Understanding Tax Changes for 2026

Understanding Tax Changes for 2026: What Donors Need to Know This Holiday season, we are continually reminded here at Crisis Assistance Ministry of how supportive this community is every day for our neighbors. As we head into the new year, we are excited for another wonderful year of supporting our neighbors with you. Thank you […]

Filed Under: Campaign, Donor Stories

Woman holding a baby in the Free Store circa 1986

September 25, 2025

The 50-Year Legacy of the Free Store

What if every shirt, every pair of pants, and every warm coat had a story to tell? Not just the journey it took from one home to a donation bin, but the story of the family who received it, the hope it brought, and the crisis it helped avert. In the heart of Charlotte, there’s […]

Filed Under: Agency News, Donor Stories Tagged With: 50th, Clothing, Drive Thru, Free Store, History, Material Goods

November 15, 2024

A Sprinkle of Holiday Cheer: A Bake Sale with a Heart

It all began a few years ago when Elle Tatlow was just 8 years old. Elle and mom were sitting at a stoplight here in Charlotte and Elle saw people out in the cold during the winter months.

Filed Under: Campaign, Donor Stories Tagged With: #PreserveDignity, #PreventHomelessness, 50, bake sale, donors, Elle Tatlow, holiday giving, Volunteers

August 31, 2023

Duke Energy Brings Summer of Service Here

On an extremely hot day in August, nearly 100 Duke Energy employees swarmed Crisis Assistance Ministry with energy, enthusiasm, and genuine concern for their neighbors. Led by Harry Sideris, executive vice president at Duke Energy, colleagues from their Customer Experience, Solutions & Services group inspected and prepared donated items, stocked the store with new and gently used clothing and household goods, and spruced up donation barrels for use in the community.

Filed Under: Agency News, Donor Stories, Volunteer Stories Tagged With: 50, Corporate Volunteers, Duke Energy, Harry Sideris, Volunteers

July 19, 2022

Electrolux (and you) Help Neighbors Beat The Heat

Volunteers from Electrolux’s North American headquarters in Charlotte unloaded 750 Frigidaire air conditioners recently at Crisis Assistance Ministry’s warehouse. For thousands of families in Charlotte-Mecklenburg, there is no central air or a suitable window unit to fight the heat in their homes or apartments, and extreme heat can cause adverse health effects. It’s a situation that’s more likely to affect families who are served by the agency.

Filed Under: Agency News, Donor Stories, Volunteer Stories Tagged With: #PreserveDignity, Corporate Volunteers, Customer, Electrolux, Frigidaire, Furniture & Appliance Store, Nolan Pike, Partnerships, Volunteers

April 20, 2022

Meet Ed – A Grandfather Giving Back

How does retiree, grandfather, and volunteer see the future? Hopeful. That’s one of the reasons you find him helping people in financial crisis every week. How does retiree, grandfather, and volunteer see the future? Hopeful. That’s one of the reasons you find him helping people in financial crisis every week.

Filed Under: Agency News, Campaign, Donor Stories, Volunteer Stories Tagged With: #challenge2022, #DoubleYourImpact, #MakeYourMatch, #PreserveDignity, #PreventHomelessness, Ed Holland, Financial Assistance, Volunteers

June 4, 2021

CPI Security Teams Up To Provide for Basic Needs

A big thanks to CPI Security employees for putting together an amazing volunteer event to pack hundreds of hygiene kits with full-size toiletry items for neighbors who shop at Crisis Assistance Ministry’s Free Store.

Filed Under: Donor Stories, Volunteer Stories Tagged With: Corporate Volunteers, CPI Security, Free Store, Ken Gill, Liz Foster, Volunteers

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Recent Posts

  • Group of people standing and talking in the Crisis Assistance Ministry lobby during the 2025 alumni eventCrisis Assistance Ministry Welcomes New Board Members 
  • A Tale of Two Customers 
  • The Cycle of Poverty, Eviction, and Mental Illness
  • New Report Reveals Deepening Pressure on Charlotte Mecklenburg Families 
  • The Benefits Cliff: When Progress Costs Too Much

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Crisis Assistance Ministry

Contact Us

  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID:
    EIN 56-1416719
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crisisassistmin

Open post by crisisassistmin with ID 18440646022139634
Help us welcome our newest Board members: Sherry Ferguson, Jay Herring, and Allison Hoffman. 💛

Our Board is a volunteer group of community leaders guiding housing stability and financial assistance work across Charlotte‑Mecklenburg. They bring expertise from finance, healthcare, housing, law, and grassroots organizing, all grounded in a shared commitment to neighbors in financial crisis.

New Board member Allison Hoffman put it this way:

“It is such an honor to join the amazing board at Crisis Assistance Ministry. I'm looking forward to learning more about the important work they are doing in our community, and raising awareness about the financial hardships our neighbors are facing.”

We are grateful for Sherry, Jay, and Allison’s time, talents, and heart for this mission.

crisisassistmin

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Spring cleaning meets summer sun. 🌼☀️ This week’s most needed items on our Amazon Wishlist are Fabuloso and sunscreen, helping neighbors keep their homes fresh and their families protected as warmer days approach.

Scan the QR code in the graphic or use the link in our bio to shop our wishlist and have essentials sent directly to Crisis Assistance Ministry. Every item you give makes a real difference for a local family. 💛

crisisassistmin

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Change happens when we show up and speak out.

Earlier this week, Carol Hardison @carolinthehouse stood before @cltgov  City Council to support “The People’s Budget” – a vision for a city budget that centers care, dignity, and justice for all of Charlotte, not just a few.

Every day, we see neighbors pushed to the brink by rising housing costs, low wages, and impossible choices. In the last fiscal year, 52,625 evictions were filed in Mecklenburg County.

Carol uses her voice publicly and consistently so those realities are not ignored, calling for investments in housing stability and the services families rely on. Leadership means being willing to be seen, to listen, and to speak up for those who are too often left out of the conversation. We are grateful to have a leader who does exactly that for our entire community. 💛

crisisassistmin

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According to a national study, renters who believe they’re likely to be evicted in the next two months have more than double the odds of experiencing depression and anxiety compared with renters who feel secure in their housing.

Even the threat of losing a home can keep families up at night. This Mental Health Awareness Month and Affordable Housing Month, we’re working so that more Mecklenburg County neighbors can worry less about eviction and focus more on healing.

crisisassistmin

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This could have been a novel full of obstacles, but it’s a real story of hope, resilience, and strength.

In “A Tale of Two Customers,” Mandy and Shawn walk through the same lobby at Crisis Assistance Ministry carrying very different burdens and find the same open door to help and a way forward. Their journeys reflect what so many of our neighbors face when life unravels: past‑due notices, hard choices, and the fear of losing home and stability.

But there’s light at the end of the tunnel.

During our Challenge Match, every dollar you give is matched dollar for dollar, so your generosity goes twice as far—twice the help, twice the impact, twice the hope—for families like Mandy’s and Shawn’s. Tap the link in our bio to read “A Tale of Two Customers” and make your matched gift today.

crisisassistmin

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This group surprised us in the best way 💛

The Child First team from Children’s Home Society of North Carolina showed up with a gentle approach and fierce tenacity, carefully inspecting donations that will soon support local families — and somehow made it all look fun and effortless at the same time. We’re so grateful for partners whose mission to strengthen children and families aligns so closely with ours, and we can’t wait to welcome them back again soon.

crisisassistmin

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We’ve been looking for you everywhere — our favorite financial supporter! We checked X, we peeked at Bluesky, and look at that … we finally found you here on Instagram. 

Every dollar you give to our Challenge Match is matched dollar for dollar (up to $1 million!) turning one act of generosity into two. Your gift goes twice as far: twice the help, twice the impact, twice the hope for neighbors who are doing everything they can to keep the lights on and a safe place to call home.

Ready to make your generosity do double duty?

🔁 Your donation is matched 1:1
❤️ Twice the impact for families in crisis
📲 Give today and help keep the lights on, the rent paid, and hope alive

Tap the link in our bio to donate now and watch your gift be doubled for our community.

crisisassistmin

Open post by crisisassistmin with ID 18089886851462106
Then: median rent around $145.
Now: about $1,600.

Wages didn’t keep up. Housing costs did.
Neighbors we serve today earn about $25,000 a year and spend most of it just to stay housed.

Since 1975, 2.5 million people have found help here when the math just didn’t work anymore.

The year changed. The zip codes changed.
The need for a safety net in Charlotte didn’t.

crisisassistmin

Open post by crisisassistmin with ID 17919929730353761
Children’s mental health isn’t always shaped by school, friends, and family—sometimes it starts with a notice on the door, a packed suitcase, and another bedroom they’ll only sleep in for a few months.

Help keep children safely housed by supporting Crisis Assistance Ministry’s Challenge Match. Your gift will be matched dollar for dollar (up to $1M) and will support a neighbor who’s choosing between essentials and rent. Link in Bio

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