• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

  • Get Help
    • Emergency Financial Assistance
    • Free Store – Clothing & Essentials
    • Financial Empowerment
  • About
    • 50 Years of Help Hope Understanding
    • Contact Us | Hours
    • Board of Directors
    • Executive Team
    • Financial Reports
    • Join Our Team
    • For the Media
  • Impact
  • Volunteer
  • Engagement
    • Agency Partners
    • Poverty Awareness & Education
    • Financial Security CLT
  • Blog
  • Ways to Give
    • Make a Financial Donation
    • Donate Clothing & Household Goods
    • Donation Drives
    • Donate Via Amazon Gift Registry
    • Donate a Car or Motor Vehicle
    • Donate Stock
    • Donor-Advised Funds
  • Donate Now

Customer Stories

May 26, 2026

The Power of Financial Empowerment

On a warm Saturday morning in late October 2025, Eddie graduated from Crisis Assistance Ministry’s Financial Empowerment service. Following months of one-on-one counseling ​​filled with honest — and sometimes challenging — conversations with his Financial Empowerment Specialist, Randee, Eddie marked his hard work with a graduation celebration.  Life Before Financial Empowerment  In early 2025, Eddie was married with four children. He had a thriving […]

Filed Under: Agency News, Customer Stories Tagged With: #PreserveDignity, Financial Assistance, Financial Empowerment

April 29, 2026

A Tale of Two Customers 

Crisis Assistance Ministry sits at the corner of Statesville Avenue and Graham Street, just outside of uptown Charlotte — and at the edge of a great many people’s lives.   Consider Mandy and Shawn. They have never met. But not long ago, they both found themselves in the very same place: waiting anxiously in the lobby of Crisis Assistance […]

Filed Under: Campaign, Customer Stories Tagged With: #DoubleYourImpact, #MakeYourMatch, #PreventHomelessness, Challenge Match, Customer

February 26, 2026

The Benefits Cliff: When Progress Costs Too Much

For most people, getting a raise at work is cause for celebration.

But for thousands of hardworking families, a raise can trigger something unexpected – and dangerous – called the benefits cliff.

Filed Under: Advocacy, Customer Stories Tagged With: Benefits Cliff, Economic Mobility

December 16, 2025

Sharing Hope, Warmth, & Light

Thank you for believing in me. Thank you for seeing me past my circumstances because I’ve come out on the other side.

Filed Under: Campaign, Customer Stories Tagged With: Customer, Financial Assistance, holiday 2025, holiday giving

November 30, 2025

Warm Hearts, Warm Smiles For More Than 20 Years

More than two decades ago, then WSOC Meteorologist Steve Udelson saw a need and rallied the Charlotte-Mecklenburg community to solve it. That first year, viewers donated about 3,000 coats for people served by Crisis Assistance Ministry. By the time Steve retired, the annual collection was averaging more than 30,000 coats. All told, Steve’s Coats is […]

Filed Under: Agency News, Customer Stories Tagged With: 50, 50 Years of Hope, Coats, Community, Free Store, WSOC TV 9 Coats for Kids

November 16, 2025

I Know How It Feels

On the day her family sought help at Crisis Assistance Ministry, Jennifer had to use her gas card at the convenience store to get bread and peanut butter to feed her three young children. It was the only way. They were completely out of cash and she did not have anything else to help them […]

Filed Under: Customer Stories, Volunteer Stories Tagged With: 50, 50 Years of Hope, Customer, Family, Jennifer Bihn

November 1, 2025

Julia: Giving Back in Gratitude

When we first told Julia’s story, almost a decade ago now, she was emerging from life-altering tragedy and grateful to have found help and hope at Crisis Assistance Ministry. With your support, her utilities were restored, she was connected to one-on-one coaching for longer term housing stability, and later found her voice as a Customer […]

Filed Under: Customer Stories, Volunteer Stories Tagged With: #PreserveDignity, Customer, customer advovate, Economic Mobility, Financial Assistance, Financial Empowerment, Gratitude, holiday giving, Housing Stability, Julia, Volunteers

October 21, 2025

Stronger Together: How Our Partner Agency Network Amplifies Impact

Every day in Mecklenburg County, families face unexpected crises – a job loss, a medical emergency, or a sudden rent increase – that threaten to upend their stability. When that happens, no one should have to face those challenges alone. That belief drives Crisis Assistance Ministry’s Partner Agency Network, a collaboration of organizations working together to ensure help arrives […]

Filed Under: Agency News, Customer Stories Tagged With: Community, Economic Mobility, Financial Assistance, Latin American Coaltion, Partnerships

Primary Sidebar

Browse by Category

  • Advocacy
  • Agency News
  • Campaign
  • Customer Stories
  • Donor Stories
  • Volunteer Stories

Recent Posts

  • The Eviction Series: What Families Face, What Communities Can Do
  • Dr. Steven Rogelberg’s Quiet Impact at Crisis Assistance Ministry
  • 50 Years of Service: Crisis Assistance Ministry Digital Yearbook
  • Why Housing Stability Matters 
  • The Power of Financial Empowerment

Search

Follow

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube
  • Page 1
  • Page 2
  • Page 3
  • Interim pages omitted …
  • Page 12
  • Go to Next Page »

Footer

Crisis Assistance Ministry

Contact Us

  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID:
    EIN 56-1416719
  • Send us a message
  • Facebook
  • Instagram
  • LinkedIn
  • YouTube

Newsletter

Stay up-to-date by subscribing to our newsletter.

Join Our Mailing List

Search Our Site

Recent Photos

crisisassistmin

Open post by crisisassistmin with ID 17935359903313892
An eviction filing does not just impact today. It can shape a family’s housing options for years.

In North Carolina, eviction filings can remain part of the public record indefinitely, even if the case is dismissed. That is a reality many people do not know until it is too late.

With 52,625 filings in Mecklenburg County in 2025, housing instability is affecting more families than ever, and the process moves quickly, often leaving little time to respond.

Our new blog series, "The Eviction Series: What Families Face, What Communities Can Do," begins by explaining how eviction works and why early action matters.

Understanding the process can make a difference. Read the first installment at the link in our bio.

crisisassistmin

Open post by crisisassistmin with ID 18198579037365907
From caterpillar to butterfly 🦋

In her beautiful reflection on metamorphosis, our Materials Coordinator, Stacey, shares how the journey of a butterfly mirrors the story of Crisis Assistance Ministry. We started small, and over time, we’ve transformed into a larger, stronger agency that helps neighbors across Mecklenburg County live with dignity and stability.

Her butterfly display is a reminder that we are still growing and changing, grounded in fifty years of hard work, compassion, and community trust, and moving into our next chapter with strength and hope.

crisisassistmin

Open post by crisisassistmin with ID 18108255283969317
We’re stepping into a new fiscal year grounded in our commitment to housing stability in Mecklenburg County.

To celebrate the growth, resilience, and impact we continue to build together, our team enjoyed a well-deserved sweet treat. Here’s to another year of standing alongside our community.

crisisassistmin

Open post by crisisassistmin with ID 18124776787732718
Most single parents in Mecklenburg County are struggling to afford the basics, even while working.

The ALICE report looks at families who are Asset Limited, Income Constrained, and Employed. That’s just a long way of saying “working people who still can’t keep up with the cost of living.”

Here’s the reality:

🤱65% of single moms with children

👨‍🍼58% of single dads with children
fall below the ALICE threshold, meaning they don’t earn enough to reliably cover essentials like rent, child care, food, and transportation.

Want to do something about it? Support local nonprofits like Crisis Assistance Ministry that help families stay housed and keep the lights on.

crisisassistmin

Open post by crisisassistmin with ID 18095533958601866
Happy Independence Day! Tomorrow, we celebrate freedom in all its forms, including the freedom to pursue housing and financial stability! We cheer on all those working hard to build a secure future for themselves and their families. #FinancialFreedom #IndependenceDay

Crisis Assistance Ministry will be closed on Friday, July 3 - Saturday, July 4. We will resume normal business hours on Monday, July 6, 2026.

crisisassistmin

Open post by crisisassistmin with ID 18106159948823466
Last year, Mecklenburg County saw 52,000 eviction filings, compared to 28,000 in Wake County—about 85 percent MORE filings here at home.

Crisis Assistance Ministry steps in with emergency rent and utility assistance plus clothing and household essentials, so neighbors can stay housed with dignity. Want to be part of the solution? Give, volunteer, or share this post to help more families experience housing stability.

crisisassistmin

Open post by crisisassistmin with ID 17903114964457296
Feeling like the problems are too big to fix?

“If you do a little something and then someone else does a little something … these accumulate. Maybe 15, 20 years from now we look back and go, it helped. It helped.”

Tap to watch the clip, then hit the link in bio to read Dr. Steven Rogelberg’s full story at Crisis Assistance Ministry. 💛

crisisassistmin

Open post by crisisassistmin with ID 18126646012571986
From Kansas City to Charlotte, generosity knows no distance.

As part of @midanmarketing Founder’s Day celebration, an incredible team came together to assemble 150 hygiene kits for communities near and far—including right here at Crisis Assistance Ministry. We’re honored to have been hand-selected by one of their team members to receive a portion of these kits.

This is a reminder: you don’t have to be local to make a local impact. Thank you for supporting our mission and helping our neighbors in need.

crisisassistmin

Open post by crisisassistmin with ID 17939151291255922
Cavity monsters do not take summer vacation.

School is out, camp is in, and kids are loading up on candy, popsicles, and sweet summer snacks. This week, our most needed Amazon Wishlist items are Crest Kid's Toothpaste and Colgate Kids Toothbrushes so children in families facing financial crisis can keep their smiles healthy all summer long.

You can shop our Amazon Wishlist and have these items shipped directly to Crisis Assistance Ministry.

Link in bio to give and help protect little smiles this summer.

© 2026 · Crisis Assistance Ministry · Charlotte, NC · Privacy Policy · Site by Rabell Creative