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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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You Offered Mandy Hope in a Moment of Need

No amount of financial or material assistance can replace her mother. But Mandy is grateful for the generosity of people like you who stepped in to lift her up during her darkest time.

April 16, 2019

Until last year, Mandy and Andrea, her 70-year-old mother, considered themselves fortunate. Then, Andrea’s health took a turn.

Pooled together, Mandy’s disability income and Andrea’s Social Security benefits afforded them the modest home they shared with their beloved rescue dogs. Mandy’s two grown daughters were nearby to chip in when needed.

A lightly pink-haired female sits across the desk from a caseworker during an interview for financial assistance.

But things fell apart when Andrea was diagnosed with a rapidly-growing cancer. ­Mandy watched helplessly as her mother’s condition deteriorated. When Andrea passed way, Mandy was suddenly alone in a house that was too big and too expensive.

As home repairs were deferred due to mounting medical bills, Mandy found herself without central heat, relying on costly electric space heaters. Even with help from her daughters, ­Mandy quickly fell behind on utility bills.

With her electricity and ­water scheduled for ­disconnection, Mandy turned to Crisis ­Assistance Ministry where a caseworker listened carefully to her story, gently eliciting the ­details. With your help, payments to the electric and water companies stopped the disconnections and guaranteed continued service for at least 30 days.

Next, they turned to other challenges: a referral for help repairing her heating and air conditioning system, a list of affordable dental clinics for a much-needed root canal, and a visit to Crisis Assistance Ministry’s Furniture Bank to replace damaged items.

No amount of financial or material assistance can replace her mother. But Mandy is grateful for the generosity of people like you who stepped in to lift her up during her darkest time.

“It’s much appreciated,” said Mandy. “Helping me with my utilities and the things I need around the house . . . I didn’t know that Crisis Assistance does all these things. It’s a godsend.”

Make a gift to help neighbors like Mandy

Thank you.

Filed Under: Customer Stories Tagged With: Customer, Electric, Financial Assistance, Furniture Bank, Referrals, Utilities, Water

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Crisis Assistance Ministry

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  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID:
    EIN 56-1416719
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crisisassistmin

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☀️ Summer is almost over, but we're taking one last long weekend! Crisis Assistance Ministry will be closed on Monday, September 7, for Labor Day. 🌞

We'll be back to regular hours on Tuesday. Need help during the weekend?
Visit our website for resources and contact information. Link in Bio.

crisisassistmin

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@nucorcorporation is North America’s largest steel producer and the continent’s largest scrap-metal recycler.

Volunteers from the Legal Department packed hearty lunch bags and helped serve 200 dignified meals to our neighbors: sandwiches, fruit, chips or crackers, and water.

They loved the experience and are already thinking about returning for holiday volunteer opportunities. Thank you, Nucor!

crisisassistmin

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Crisis Assistance Ministry is proud to be the 2026 beneficiary of the @canopyhousingfoundation's Strides for Shelter 5K. Proceeds from this year’s event will fund a refresh of our Free Store, creating an upgraded space that will help individuals and local families lower their everyday expenses, stay in their homes, and rebuild their lives.

Join us on Sat., Oct. 17, at McAlpine Creek Park. Register to run or walk, donate or support a participating team.  Learn more at the link in Bio.
#2026StridesForShelter5K

crisisassistmin

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The copy machine never stood a chance. 🦖 Donate at the link in our bio. Come back next week for another movie premiere.

In our latest intentionally bad movie trailer, a dinosaur arrives ready to help but first it must survive the Customer Service area, the copy machine, and an awkward break-room lunch.

The reviews may be brutal, but the mission behind this film is serious. 

Crisis Assistance Ministry’s Non Event campaign invites supporters to skip a traditional event and make a direct investment in Mecklenburg County families facing financial crisis. A gift can help families build financial stability, keep essential utilities on, and remain safely housed.

crisisassistmin

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Thank you to the CFGI team for bringing their time, talent, and energy to Crisis Assistance Ministry. Their volunteer shift was a meaningful investment in Mecklenburg County neighbors facing financial crisis, and the return is a stronger, more supported community.

We are grateful to Board Member Jay Herring for helping make the connection and to Chief Advancement Officer Shelly Biby for welcoming the team. Safe to say: the day’s balance sheet was full of service, connection, and new friends. (Accounting pun 😉)

We hope to see you back soon, CFGI! 🙌

crisisassistmin

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What’s actually piling up on our desks lately 👀
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Support, Stability, and Hope!

crisisassistmin

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Picture this: It’s an early fall morning, the air is crisp, and you’ve just enjoyed a warm vanilla latte before meeting your family and friends at the park. 🍂☕

Now, you’re ready to run, walk, and make every step count for local families.

Join us on October 17, 2026, at McAlpine Creek Park for the Strides for Shelter 5K and Fun Run (@canopyhousingfoundation), benefiting Crisis Assistance Ministry. Your participation helps support neighbors in Mecklenburg County as they work toward stability.

Lace up, bring your people, and help turn a beautiful fall morning into meaningful support for our community.

Register today through the link in bio.

crisisassistmin

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Something is lurking beneath the waves… 🦈

It’s fast. It’s fearsome. It’s … a flip-flop with a paper shark head.

Introducing SHOERKS — the latest “film” from Crisis Assistance Ministry’s very questionable directing team. 🎬

Our movie-making skills may deserve zero stars, but helping Mecklenburg County families build financial stability is the real story. This Non Event season, skip the premiere and help us keep neighbors stably housed and essential utilities connected.

Stay tuned for two more critically questionable films: an alien encounter and a dinosaur chase through the office. Once all three have premiered, we’ll ask you to vote for your favorite or at least the one you dislike the least. 👀

#SkipTheEvent. Support Mecklenburg families from home. Make your gift through the link in our bio.

crisisassistmin

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🎬 NOW SHOWING: Crisis Assistance Ministry’s Non Event 2026

We took a shot at becoming movie makers … and the critics were not impressed.

“Stick to housing stability and leave filmmaking alone.”
— Mushy Veggies

Honestly? They may be onto something.

Our movie-making skills may earn zero stars, but helping Mecklenburg County families build financial stability is what we do best.

This year, we invite you to skip the red carpet, cancel the limo, and ignore our “please-miss” event—then make a gift from home instead.

Your support can help:
⭐ Keep a mom’s air conditioning on
⭐ Keep the lights shining in a neighbor’s home
⭐ Help a family remain stably housed

Watch our very dramatic, very disappointing “premiere.” Then help us keep doing the work that truly deserves a standing ovation.

#skipthepremiere support Mecklenburg families from home. Make your gift through the link in our bio.

🚘 Vehicle Credit: Thank you to Glorious Choices Auto Gallery for generously allowing Crisis Assistance Ministry to use a vehicle for this video.

🎭 Location Credit: Thank you to Independent Picture House, @iph_clt, for allowing us to film at your beautiful location.

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