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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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Volunteers And Community Partners Honored

Crisis Assistance Ministry this week celebrated the contribution of volunteers in preventing homelessness and preserving dignity for struggling families in Mecklenburg County. In the most recent fiscal year, individual, family, group and corporate volunteers served over 47,000 hours. Honorees included Kelvin Glee, Randy Franklin, TIAA, and Legal Aid of North Carolina.

September 13, 2019

Crisis Assistance Ministry this week celebrated the contribution of volunteers in preventing homelessness and preserving dignity for struggling families in Mecklenburg County. In the most recent fiscal year, individual, family, group, and corporate volunteers served over 47,000 hours. That gift of time represents a value of more than $1 million.

Individual Honors

Kelvin Glee

Kelvin Glee received the agency’s highest honor, the Shirley Henry Outstanding Volunteer award.  Since 2016, he has volunteered over 500 hours of his time to receive furniture donations, repair donated items, and work directly with customers who are selecting essentials such as a bed, a dresser, or a kitchen table where they can share a family meal.

“It’s a joy to work with him every Saturday morning, as he greets customers, manages donations, and sends everyone he encounters away with a smile on their face,” said the agency’s Furniture Bank Operations Manager Irving Osuna, in presenting the award.  

Randy Franklin

Randy Franklin received special Rock Star Volunteer recognition for leading 10 years of tribute concerts bringing together local musicians to share their gifts and to raise money to benefit families served at Crisis Assistance Ministry.

“Randy’s passion for this community and deep roots in Charlotte’s music scene come together to create a beautiful evening of music for a purpose,” said Carol Hardison, the agency’s CEO. “All told the concerts have raised over $11,000 to help local families resolve a financial crisis and create pathways to economic opportunity.  Plus, it’s just a fun way to share the mission of the agency and raise awareness about the challenges facing low income neighbors in the Charlotte-Mecklenburg area.”

Community Partners

TIAA and Legal Aid of North Carolina were recognized as Outstanding Community Partners.

TIAA

TIAA’s Jillian Peat Hamilton (left) accepted an Outstanding Community Partner award from Crisis Assistance Ministry’s Mike Davis (right).

TIAA was recognized for their steadfast support of Crisis Assistance Ministry’s mission through employee volunteerism and corporate philanthropy.  Since 2012, employees have organized collection drives, inspected and prepared donated items, and provided financial support. 

“TIAA and its employees have been critical to the daily work of Crisis Assistance Ministry – preventing homelessness and preserving dignity for local families,” said Mike Davis, the agency’s Chief Advancement Officer, in presenting the award.

Legal Aid of North Carolina

Volunteer Keith Dennis joined Legal Aid of North Carolina attorneys Tonia Trammell and Hannah Guerrier to accept Outstanding Community Partner recognition from Crisis Assistance Ministry’s Jackie Cunningham.

Legal Aid of North Carolina was honored for their work to educate tenants about their rights.  Since 2014, Legal Aid volunteers have offered near-daily classes for families seeking assistance at Crisis Assistance Ministry. Participants learn the legalities of the eviction process, specifics of tenant-landlord communication, and what their rights and responsibilities are when communicating with their landlord about rental or repair disputes.

“They teach and they listen,” said Jackie Cunningham, the agency’s Director of Customer Service, “giving customers the tools they need to go out to speak up and be granted their rights. They truly make it possible for families to avoid eviction – thereby preventing homelessness in a very real way.” 

Crisis Assistance Ministry presented the awards at the nonprofit agency’s Volunteer Recognition Dinner held in Charlotte on Thursday, September 12, 2019.

Filed Under: Agency News, Donor Stories, Volunteer Stories Tagged With: Carol Hardison, Irving Osuna, Jackie Cunningham, Kelvin Glee, Legal Aid of North Carolina, Mike Davis, Randy Franklin, TIAA, Volunteers

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Crisis Assistance Ministry

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  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
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    EIN 56-1416719
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Recent Photos

crisisassistmin

Open post by crisisassistmin with ID 18092586461597816
From a cramped two‑room apartment to her first home at fifty‑one, Jennifer’s path has been anything but easy. Short‑term rent and utility help kept her family housed long enough to rebuild, save, and keep going.

Her journey shows what’s possible when a community steps in at the right time.
👉 Read the full story at https://ow.ly/jTwy50YSA6w (link in bio).

crisisassistmin

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In this chapter of our history, Crisis Assistance Ministry became an independent 501(c)(3), evolving from “not just a faith based organization, but a community based organization,” as Caroline Myers described it. Being named the lead agency for financial assistance across Mecklenburg County solidified our role as a trusted place where neighbors turn when a financial shock threatens their stability.

crisisassistmin

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What does care look like in real life?

For our neighbors, it looks like a bag filled with tissues, lip balm, a handwritten note, hand sanitizer wipes, toothbrushes and toothpaste, body wipes, and lotion. The Red Ventures IT team packed almost 200 of these care kits so families in crisis can feel just a little more human on some really hard days. 

Huge thanks to @RedVentures for putting compassion into action. Want to rally your own crew for a care kit build? Our Volunteer team would love to help you get started. Link in bio or https://ow.ly/V11950Z2H6E

crisisassistmin

Open post by crisisassistmin with ID 18364380457233417
Choose your person.

In this “fight” video, four of our teammates from four different departments show off their best moves. But there is no real winner, because we are all on the same side: fighting to keep families stably housed, utilities connected, and hope alive.

Step into the arena with us. Take the Challenge and double your impact for neighbors working hard to get back on their feet.

Learn more and give: link in bio 🔗

crisisassistmin

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Happy Pride Month! 🏳️‍🌈🏳️‍⚧️

crisisassistmin

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In November 1982, Mecklenburg County commissioners recommended that Crisis Assistance Ministry administer the county’s General Assistance funds. Becoming the lead agency for emergency financial assistance cemented our role as the place where neighbors turn when a financial crisis threatens their stability.

crisisassistmin

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Tap the link in bio to open our very first Volunteer Yearbook. Baby Yoda starts the story, but it’s your service that lifts up neighbors and strengthens our community.

crisisassistmin

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Summer fun is loading … and so is the laundry. 😅

This week’s most needed Amazon Wishlist items are summer beach towels and laundry detergent – because sandy, sunscreen‑covered, popsicle‑dripped clothes do not wash themselves. Families should be worrying about memories, not messes.

Shop our Amazon Wishlist and send towels and detergent straight to Crisis Assistance Ministry so neighbors can enjoy the sun and still show up in clean, fresh clothes.

Link in bio to give.

crisisassistmin

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Eddie had a full-time job, a wife, and four kids, and was still one step away from eviction.

After joining our Financial Empowerment program, he spent months being honest about his spending habits and learning to be intentional with every paycheck. Now he has a savings plan and a lot more peace of mind.

During the 2026 Challenge, every gift is matched up to 1 million dollars, so your support can put Financial Empowerment and other critical programs within reach for twice as many families.

Double your impact for parents like Eddie who are ready to change their financial story: Link in bio

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