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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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Without You, Victoria Might Be Lost

Victoria knows how to stretch a dollar. But since the pandemic hit, even her usual budgeting and savings strategies have been extended to the limit. Thanks to donations from people like you, she has stable housing, cleaning supplies, and other household essentials—all with her dignity intact.

May 5, 2021

“I was raised to be self-sufficient and give service, not to ask someone else for service. It’s very humbling.” ~Victoria

Victoria, who does everything she can to make ends meet on her own

Victoria would be facing a much harsher reality without the hope and help she found here from people like you.

“Truly, if I didn’t have Crisis Assistance Ministry, I would not have survived this year. I might be in a tent in the woods,” Victoria explains. In fact, she confides, she keeps a tent on hand just in case.

Disabled by chronic health issues since 1995, Victoria knows how to stretch a dollar. She keeps a garden. She raises chickens with a friend’s help. She turns the heat off on March 15 and doesn’t turn it back on until November. In between, she says, “I just have to wear more clothes, drink tea, or have soup to stay warm.”

She lays out her budget: mortgage (less than even the most inexpensive apartment nowadays), power, water, food. All on a monthly disability check and a few odd jobs when she’s able.

“Any little thing puts me in the situation where I have to ask for help,” Victoria says. The pandemic forced her to give up outside work because of her high-risk conditions. She let her car go to avoid the cost of gas, insurance, and maintenance. She began to read by candlelight and lantern, taping light switches “off” so she didn’t turn them on accidentally. Anything to reduce costs. Still, she couldn’t keep up.

Finally, she ventured out—taking every precaution—to visit Crisis Assistance Ministry where she was glad to see CDC guidelines being observed. She found cleaning products, boots to keep her safe in the garden during early spring rains, and some kitchen tools to help transform her harvest into healthy meals. Thanks to your support, emergency payments were also made to keep her power and water flowing.

“The thing about chronic poverty is people make assumptions,” adds Victoria. “Many times your human dignity is lost. But I never felt that way at Crisis Assistance Ministry. No one here treats me in a way that would turn my humility into humiliation.”

Thank you for preventing homelessness while preserving dignity for Victoria and so many others.

Filed Under: Customer Stories Tagged With: #Challenge2021, #DoubleYourImpact, #MakeYourMatch, #PreserveDignity, #PreventHomelessness, Customer, Financial Assistance, Free Store

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  • Why Housing Stability Matters 
  • The Power of Financial Empowerment
  • Group of people standing and talking in the Crisis Assistance Ministry lobby during the 2025 alumni eventCrisis Assistance Ministry Welcomes New Board Members 
  • A Tale of Two Customers 
  • The Cycle of Poverty, Eviction, and Mental Illness

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Crisis Assistance Ministry

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  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
  • Tax ID:
    EIN 56-1416719
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Recent Photos

crisisassistmin

Open post by crisisassistmin with ID 18092586461597816
From a cramped two‑room apartment to her first home at fifty‑one, Jennifer’s path has been anything but easy. Short‑term rent and utility help kept her family housed long enough to rebuild, save, and keep going.

Her journey shows what’s possible when a community steps in at the right time.
👉 Read the full story at https://ow.ly/jTwy50YSA6w (link in bio).

crisisassistmin

Open post by crisisassistmin with ID 18428012689135956
In this chapter of our history, Crisis Assistance Ministry became an independent 501(c)(3), evolving from “not just a faith based organization, but a community based organization,” as Caroline Myers described it. Being named the lead agency for financial assistance across Mecklenburg County solidified our role as a trusted place where neighbors turn when a financial shock threatens their stability.

crisisassistmin

Open post by crisisassistmin with ID 18105629506808957
What does care look like in real life?

For our neighbors, it looks like a bag filled with tissues, lip balm, a handwritten note, hand sanitizer wipes, toothbrushes and toothpaste, body wipes, and lotion. The Red Ventures IT team packed almost 200 of these care kits so families in crisis can feel just a little more human on some really hard days. 

Huge thanks to @RedVentures for putting compassion into action. Want to rally your own crew for a care kit build? Our Volunteer team would love to help you get started. Link in bio or https://ow.ly/V11950Z2H6E

crisisassistmin

Open post by crisisassistmin with ID 18364380457233417
Choose your person.

In this “fight” video, four of our teammates from four different departments show off their best moves. But there is no real winner, because we are all on the same side: fighting to keep families stably housed, utilities connected, and hope alive.

Step into the arena with us. Take the Challenge and double your impact for neighbors working hard to get back on their feet.

Learn more and give: link in bio 🔗

crisisassistmin

Open post by crisisassistmin with ID 17993048591794191
Happy Pride Month! 🏳️‍🌈🏳️‍⚧️

crisisassistmin

Open post by crisisassistmin with ID 18456485662112745
In November 1982, Mecklenburg County commissioners recommended that Crisis Assistance Ministry administer the county’s General Assistance funds. Becoming the lead agency for emergency financial assistance cemented our role as the place where neighbors turn when a financial crisis threatens their stability.

crisisassistmin

Open post by crisisassistmin with ID 18118754632688004
Tap the link in bio to open our very first Volunteer Yearbook. Baby Yoda starts the story, but it’s your service that lifts up neighbors and strengthens our community.

crisisassistmin

Open post by crisisassistmin with ID 18117598576816467
Summer fun is loading … and so is the laundry. 😅

This week’s most needed Amazon Wishlist items are summer beach towels and laundry detergent – because sandy, sunscreen‑covered, popsicle‑dripped clothes do not wash themselves. Families should be worrying about memories, not messes.

Shop our Amazon Wishlist and send towels and detergent straight to Crisis Assistance Ministry so neighbors can enjoy the sun and still show up in clean, fresh clothes.

Link in bio to give.

crisisassistmin

Open post by crisisassistmin with ID 18110341013486214
Eddie had a full-time job, a wife, and four kids, and was still one step away from eviction.

After joining our Financial Empowerment program, he spent months being honest about his spending habits and learning to be intentional with every paycheck. Now he has a savings plan and a lot more peace of mind.

During the 2026 Challenge, every gift is matched up to 1 million dollars, so your support can put Financial Empowerment and other critical programs within reach for twice as many families.

Double your impact for parents like Eddie who are ready to change their financial story: Link in bio

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