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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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Poverty Awareness Helps Medical Providers See Beyond the Examining Room

This year, over 200 Atrium Health staff and medical students have participated in virtual poverty awareness experiences with Crisis Assistance Ministry. The sessions are part of an ongoing partnership between Atrium and Crisis Assistance Ministry that aims to sensitize healthcare providers to the challenges their patients may face outside the walls of the examining room.

October 11, 2021

“Our Charlotte medical school campus is thrilled to be partnering with Crisis Assistance Ministry to bring to life the impact that social situations such as poverty, homelessness, hunger, and ­social ­support have on health and quality of life. The ­stories shared help our future physicians realize that community organizations such as Crisis ­Assistance Ministry are as important, if not more important, to the patient’s health as our medical care.”

Heather Tarantino, MD, FACP
Campus Director, Assistant Dean
Interim Vice Chair of Education, Associate Professor
Atrium Department of Internal Medicine

This year, over 200 Atrium Health staff and medical students have participated in virtual poverty awareness experiences with Crisis Assistance Ministry. Facilitated by civic engagement manager Bonnie Tiernan, the sessions present participants with an online simulation highlighting the difficult choices families are often forced to make when struggling with limited financial resources. The discussion expands when Crisis Assistance Ministry’s ­customer advocates share their personal struggles and experiences.
The sessions are part of an ongoing partnership between Atrium and Crisis Assistance Ministry that aims to sensitize healthcare providers to the challenges their patients may face outside the walls of the examining room. As one customer advocate puts it, “A pill can’t fix all my problems.”

Atrium Health is committed to improving health, elevating hope, and advancing healing for everyone, and Crisis Assistance Ministry is honored to play a role in that vital work. By leveraging its decades of experience supporting the most vulnerable members of our community, the agency provides powerful, real-world ­lessons that inform and impact healthcare workers. Untangling and addressing the relationship between poverty and health is complicated, but it all begins with listening and learning.

To learn more about the Poverty Simulation or a Virtual Poverty Awareness Experience, contact our Civic Engagement Team.

Filed Under: Advocacy Tagged With: Advocacy, Atrium Health, Heather Tarantino, Poverty Awareness, Poverty Simulation

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Crisis Assistance Ministry

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  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
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    EIN 56-1416719
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When the basics are free, the rent gets paid. 💵

Shopping at the Free Store means parents can use limited dollars on housing, medicine, or gas instead of clothes and dishes.

Donated items turn into breathing room for families trying to stay housed - drop off your gently used or new items or shop our Amazon gift registry today!

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🧾 Live in Mecklenburg County and need help filing your taxes? Today is your last chance to join a TAX-A-THON. Walk-in only at Ascend Nonprofit Solutions.

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Congratulations to Sil Ganzó, from @ourbridgeforkids, for being named the 2025 Charlotte Woman of the Year!

At Crisis Assistance Ministry, we are honored to see her recognized alongside two leaders from our own history: founding CEO Caroline Love Myers and current CEO Carol Hardison who were both named Charlotte Woman of the Year.

All three women share a powerful common thread: they listen closely to neighbors who are often overlooked, create spaces where every family can belong, and turn urgent community needs into lasting change for Charlotte.

We are deeply honored to share this legacy and to celebrate Sil Ganzó as the 2025 Charlotte Woman of the Year.

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Years after getting help to keep a roof over her kids’ heads, Jennifer now leads Wells Fargo volunteer teams in our Free Store. The same place that once helped her through a hard season is where she now shows up for other families.

Want to see why serving here means so much to her?
👉 Read her full story at (link in bio).

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Zoom in to read 🔍

Swipe through and share this love-letter series to honor the people quietly holding our community together.

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#WorldHealthDay, but make it spring cleaning. 🌱

Our Free Store helps neighbors find clothes, shoes, and everyday essentials—without spending a dime—so they can put more toward rent, meds, and keeping the lights on.

Freshen your closet, boost a family’s health. Want to see how the Free Store works and what we’re stocking this season?

Head to our bio to learn more and find out how your spring clean‑out can help fill the shelves. 💛

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Name a better group activity than pulling up with @presenthelpmovement to inspect donations and stock shelves at @crisisassistmin. We’ll wait. 🙌🏽

These volunteers are making it easier for neighbors to find what they need—for free—at @crisisassistmin.

Got a group that wants to do some good together? Come volunteer with us. 💛 (Link in the usual place 😏)

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This is our official statement regarding the recent post. There’s more to the story than what appeared on your screen.

Thank you for standing beside us as we unpack it.

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If you’re looking for our impact, follow the lines.

Each ribbon on this carousel leads to one way neighbors, donors, and volunteers kept Charlotte families stable in FY 2025:

1️⃣ 43,927 neighbors received help when they needed it most.
2️⃣ 1.7 million items of clothing, household goods, and appliances were distributed free of charge.
3️⃣ $3.6 million in emergency rent assistance helped prevent eviction and homelessness.
4️⃣ 100% of Financial Empowerment graduates remained housed 12 months later.
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These aren’t just numbers. They are meals on tables, lights that stayed on, and leases that didn’t get broken.

👉 Swipe through, follow a line, and see how your support keeps Charlotte families housed, hopeful, and moving forward.

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