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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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“Don’t Feel Sorry for Me”

A recent discussion and training session brought together college-aged interns with community advocates who have experienced life on the bottom rung of the economic ladder in Charlotte. The wide-ranging conversation allowed participants to put themselves in the shoes of the people they will serve and to think a bit differently about the lives of people in poverty.

June 4, 2019

Tips for Talking About Poverty From People Who’ve Lived It

Recently, a dozen college interns from across the region gathered at Crisis Assistance Ministry as part of their orientation to a summer of service in Charlotte.   The interns will work in different roles at various organizations throughout the city, with one common theme:  serving marginalized people.

Leaders from Covenant and Myers Park Presbyterian churches, who will oversee the interns’ experiences, wanted to ensure the young people were grounded in an understanding of the issues surrounding poverty before heading into the field.  So, they turned to Crisis Assistance Ministry’s Civic Engagement Program.

The students were assigned a chapter from Gene Nichol’s new book, “The Faces of Poverty in North Carolina:  Stories from Our Invisible Citizens”, to read and were asked to create questions they’d like to ask people living in situations like the ones described in the book.

When the interns met with four community advocates to discuss the reality of life on the bottom rung of Charlotte’s economic ladder, the conversation was free-ranging and honest as advocates shared their personal experiences. 

Interns listened as the experts – people who have lived experience in poverty – shared their personal stories.

Imagine yourself in the other person’s skin

One question posed by an intern sparked heartfelt responses: “What advice do you have for someone just starting out as an advocate in the community?”  The answers were worded differently, but the message was the same:  imagine yourself in the other person’s skin.

Slow down.  Make eye contact.  Smile.  Suspend judgment and see the humanity within each person.  Understand that no one wants to experience poverty. 

Everyone wants the dignity of providing for their own needs.  No one wants to rely on public assistance or private charity.  No one chooses to be mentally ill, or physically disabled, or addicted to drugs.  At the core, we are all the same – the suit-wearing bankers striding down the street and the homeless people sleeping in the doorways they pass.

In a first-person account published a few years ago, “Not Poverty, Acute Financial Distress”,  author James Abro argued that we should not talk about “poverty,” due to the dehumanizing stigma associated with the word. Instead, he suggests the phrase “acute financial distress”.  When someone is in distress, he explained, we want to help them.

Abro also pointed out that poverty is typically seen as a permanent condition whereas, in reality, people slip in and out of poverty over their lifetimes.  The factors that lead to acute financial distress are varied – a car accident, job loss, divorce, health condition – the list goes on.  Each person’s story is unique and complex.  But, said Abro, “People prefer the stereotypes to the real stories – it makes it easier to maintain bad policies.”

Poverty isn’t just about money

One of the biggest takeaways for those in attendance was that poverty is not just about money.  It’s a constant barrage of stress – uncertainty, isolation, shame, and impossible choices.  For a glimpse at how tough those decisions can be, try your hand at an interactive quiz,  “Poverty Comes with Few Good Choices”.  The quiz appeared in the Winter 2019 edition of the Bush Institute’s journal, The Catalyst, which focuses on issues surrounding poverty.  

That edition also includes a conversation with Wes Moore, who grew up “on the precipice of poverty” and now leads one of the nation’s largest anti-poverty groups, Robin Hood.  “Too often,” he says, “When we talk about poverty, we talk about the people who are living in that terrible reality as if it’s a choice, or as if they’re lazy.”

Recognizing that poverty is the result of complicated and interrelated factors, and not a choice, is key. However, it’s equally important to see people suffering from acute financial distress as neither helpless nor hopeless. Surviving under such tremendous duress tends to forge strength and wisdom in people. They are survivors, and their voices need to be heard.  They are the experts in the subject of poverty and should be at the center of every conversation about it.

See me

As James (above) told the group, “Don’t feel sorry for me.  Just see me, really see me.  And listen to me.”

Filed Under: Advocacy Tagged With: Civic Education, Customer Advocates, Gene Nichol, James Abro, Poverty, Wes Moore

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  • America at 250: The Unfinished Experiment 
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  • Dr. Steven Rogelberg’s Quiet Impact at Crisis Assistance Ministry
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Crisis Assistance Ministry

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  • (704) 371-3001
  • 500-A Spratt St.
    Charlotte, NC 28206
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    EIN 56-1416719
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It's almost your last chance to show some love, Meck County.

For 50+ years, Crisis Assistance Ministry has been the go-to place when neighbors are facing tough times, and we’re not stopping anytime soon.

We help prevent homelessness by keeping families in their homes and showing up when it matters most.

Voting for Charlotte’s Best Nonprofit ends July 24 at 5 PM—don’t wait!

Vote now: Link in Bio

crisisassistmin

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America just turned 250, and our story is still unfinished.

Here in Charlotte, the skyline keeps growing, but 1 in 3 families struggles to afford basics like rent, lights, child care, and groceries. That’s tough to face, but it also means there’s room for us to change it.

When neighbors refuse to look away and choose generosity instead, survival can become stability.

👉 Tap to read the link in bio and see how you can help move our community closer to the American Dream for everyone.

crisisassistmin

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An eviction filing does not just impact today. It can shape a family’s housing options for years.

In North Carolina, eviction filings can remain part of the public record indefinitely, even if the case is dismissed. That is a reality many people do not know until it is too late.

With 52,625 filings in Mecklenburg County in 2025, housing instability is affecting more families than ever, and the process moves quickly, often leaving little time to respond.

Our new blog series, "The Eviction Series: What Families Face, What Communities Can Do," begins by explaining how eviction works and why early action matters.

Understanding the process can make a difference. Read the first installment at the link in our bio.

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From caterpillar to butterfly 🦋

In her beautiful reflection on metamorphosis, our Materials Coordinator, Stacey, shares how the journey of a butterfly mirrors the story of Crisis Assistance Ministry. We started small, and over time, we’ve transformed into a larger, stronger agency that helps neighbors across Mecklenburg County live with dignity and stability.

Her butterfly display is a reminder that we are still growing and changing, grounded in fifty years of hard work, compassion, and community trust, and moving into our next chapter with strength and hope.

crisisassistmin

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We’re stepping into a new fiscal year grounded in our commitment to housing stability in Mecklenburg County.

To celebrate the growth, resilience, and impact we continue to build together, our team enjoyed a well-deserved sweet treat. Here’s to another year of standing alongside our community.

crisisassistmin

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Most single parents in Mecklenburg County are struggling to afford the basics, even while working.

The ALICE report looks at families who are Asset Limited, Income Constrained, and Employed. That’s just a long way of saying “working people who still can’t keep up with the cost of living.”

Here’s the reality:

🤱65% of single moms with children

👨‍🍼58% of single dads with children
fall below the ALICE threshold, meaning they don’t earn enough to reliably cover essentials like rent, child care, food, and transportation.

Want to do something about it? Support local nonprofits like Crisis Assistance Ministry that help families stay housed and keep the lights on.

crisisassistmin

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Happy Independence Day! Tomorrow, we celebrate freedom in all its forms, including the freedom to pursue housing and financial stability! We cheer on all those working hard to build a secure future for themselves and their families. #FinancialFreedom #IndependenceDay

Crisis Assistance Ministry will be closed on Friday, July 3 - Saturday, July 4. We will resume normal business hours on Monday, July 6, 2026.

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Last year, Mecklenburg County saw 52,000 eviction filings, compared to 28,000 in Wake County—about 85 percent MORE filings here at home.

Crisis Assistance Ministry steps in with emergency rent and utility assistance plus clothing and household essentials, so neighbors can stay housed with dignity. Want to be part of the solution? Give, volunteer, or share this post to help more families experience housing stability.

crisisassistmin

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Feeling like the problems are too big to fix?

“If you do a little something and then someone else does a little something … these accumulate. Maybe 15, 20 years from now we look back and go, it helped. It helped.”

Tap to watch the clip, then hit the link in bio to read Dr. Steven Rogelberg’s full story at Crisis Assistance Ministry. 💛

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